McCabe v. Heid Music Company Inc

District Court, E.D. Wisconsin·Decided March 19, 2024·No. 2:23-cv-01215·Unknown

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF WISCONSIN

MELISSA MCCABE,

Plaintiff, Case No. 23-CV-1215-JPS-JPS v.

HEID MUSIC COMPANY, INC., ORDER

Defendant.

1. INTRODUCTION In September 2023, Plaintiff Melissa McCabe (“Plaintiff”) sued Defendant Heid Music Company, Inc. (“Defendant”) for allegedly failing to “make its digital properties accessible to legally blind individuals” in violation of Title III of the Americans with Disabilities Act (“ADA”), 42 U.S.C. §§ 12181–12189. ECF No. 1 at 1. As relief, Plaintiff seeks a declaratory judgment that “at the commencement of the action Defendant was in violation of” the ADA, a permanent injunction pursuant to 42 U.S.C. § 12188(a)(2) and 28 C.F.R. § 36.504(a), costs and reasonable attorneys’ fees, and nominal damages. Id. at 15–16. Despite proper service of process, ECF No. 6, Defendant failed to appear to defend against the action. Plaintiff requested entry of default, which the Clerk of Court entered in November 2023. ECF Nos. 7, 8. Now before the Court is Plaintiff’s motion for default judgment. For the reasons discussed herein, the Court will grant the motion and will enter default judgment and a permanent injunction against Defendant. 2. FACTS1 Plaintiff is, and at all times relevant has been, legally blind and is therefore a member of a protected class under the ADA. Plaintiff uses screen reader technology such as Voice-Over and ZoomText to navigate the Internet. Defendant, a Wisconsin corporation, is in the business of selling and distributing musical instruments and related products, including to residents of Wisconsin. Defendant constitutes a place of public accommodation under the ADA because it is a “sales or rental establishment” and/or “other service establishment.” Consumers may purchase Defendant’s products and access related content and services on Defendant’s website located at https://www.heidmusic.com (the “Digital Platform”). Defendant owns, operates, and controls the Digital Platform and is responsible for the policies and procedures concerning its development and maintenance. The Digital Platform enables consumers to contact customer service by phone, email, and text message; to sign up to receive product updates, news, and promotions; to review important legal notices like Defendant’s privacy policy; and to connect with Defendant on various social media platforms. Plaintiff alleges that the Digital Platform is not, and has never been, fully accessible to her as a legally blind person and that Defendant does not

1All facts relevant to this Order are drawn solely from the complaint. ECF No. 1; see Arwa Chiropractic, P.C. v. Med-Care Diabetic & Med. Supplies, Inc., 961 F.3d 942, 948 (7th Cir. 2020) (noting that, for purposes of default judgment, court must accept complaint’s factual allegations as true, except those relating to damages) (citing Fed. R. Civ. P. 8(b)(6) and Quincy Bioscience, LLC v. Ellishbrooks, 957 F.3d 725, 725 (7th Cir. 2020)). Internal citations have been omitted for brevity. have adequate policies reasonably calculated to make its digital properties accessible. On an undisclosed date, Plaintiff attempted to purchase a violin from the Digital Platform but was unable to complete the purchase due to the Digital Platform’s inaccessibility. Specifically, the Digital Platform was not compatible with screen access/reader programs. For example, there are three red buttons near the top of the Digital Platform’s homepage entitled “Ready to Rent?”, “Current Renters,” and “Need Teacher-Recommended Accessories,” but when the screen-reader focus arrives on each button, they are announced simply as “button.” This is also true of various other buttons on the Digital Platform. The lack of descriptive labels prevents the screen- reader from successfully navigating and comprehending the information on the Digital Platform. As another example, the “Rental Information” page displays the “2023 Band Rental Flyer,” which contains pricing and rental information. However, the flyer is available only as an unlabeled image and is therefore inaccessible to screen-reader users such as Plaintiff. The Digital Platform’s inaccessibility with screen reader/access programs denies Plaintiff full and equal access to the services offered by and through the Digital Platform and deters her from using it. Notwithstanding that deterrence, Plaintiff intends to access the Digital Platform in the future to purchase the products and services offered, or to test the Digital Platform for ADA compliance. According to Plaintiff, removal of the barriers to her access is readily available and can be carried out “without much difficulty or expense.” 3. LAW AND ANALYSIS When a defendant has defaulted, the Court must accept all the allegations in the complaint as true, except those relating to damages. See supra note 1; In re Catt, 368 F.3d 789, 793 (7th Cir. 2004) (“Once the default is established, and thus liability, the plaintiff still must establish his entitlement to the relief he seeks.”). 3.1 Jurisdiction “Before the court can consider entering judgment, . . . it must be satisfied that subject matter jurisdiction exists over this lawsuit.” Abele v. Abele, No. 21-cv-370-wmc, 2021 U.S. Dist. LEXIS 140621, at *2 (W.D. Wis. July 28, 2021) (citing McCready v. White, 417 F.3d 700, 702 (7th Cir. 2005) (“Ensuring the existence of subject-matter jurisdiction is the court’s first duty in every lawsuit.”)). Subject-matter jurisdiction exists in this case. Plaintiff sues under the ADA and therefore invokes federal question jurisdiction. The Court is also satisfied that it has personal jurisdiction over Defendant. See e360 Insight v. Spamhouse Project, 500 F.3d 594, 598 (7th Cir. 2007) (“Default judgments rendered without personal jurisdiction are void . . . .”) (collecting cases). Defendant was served in Wisconsin, is incorporated in Wisconsin, and purposefully and consistently conducts the sale of products and services to customers in Wisconsin. Accordingly, the Court may exercise personal jurisdiction over Defendant. See Kurt v. Platinum Supplemental Ins., Inc., No. 19-C-4520, 2021 U.S. Dist. LEXIS 136737, at *19 (N.D. Ill. July 22, 2021) (“A court has general jurisdiction over ‘any and all claims’ brought against a corporation if it is . . . domiciled in the forum—i.e., it is incorporated or maintains its principal place of business in the forum . . . .”) (quoting Ford Motor Co. v. Mont. Eighth Judicial Dist., 141 S. Ct. 1017, 1024 (2021) and citing Tamburo v. Dworkin, 601 F.3d 693, 700 (7th Cir. 2010)). 3.2 Standing Out of an abundance of caution, the Court will also assure itself that Plaintiff has standing to bring this suit and to seek prospective injunctive relief. Actions such as these, in which the Plaintiff alleges an “inten[tion] to . . . access the” allegedly inaccessible forum (here, the Digital Platform) in the future “to test [it] for compliance with the ADA” may present issues of standing. ECF No.

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