Magallanes v. Illinois Bell Telephone Co.

728 F. Supp. 2d 982, 2010 U.S. Dist. LEXIS 75954, 2010 WL 2942165
CourtDistrict Court, N.D. Illinois
DecidedJuly 22, 2010
Docket05 C 4626
StatusPublished

This text of 728 F. Supp. 2d 982 (Magallanes v. Illinois Bell Telephone Co.) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Magallanes v. Illinois Bell Telephone Co., 728 F. Supp. 2d 982, 2010 U.S. Dist. LEXIS 75954, 2010 WL 2942165 (N.D. Ill. 2010).

Opinion

MEMORANDUM OPINION AND ORDER

WILLIAM J. HIBBLER, District Judge.

Plaintiff Lydia Magallanes brings this suit against her former employer, Defendant Illinois Bell Telephone Company under Title VII of the Civil Rights Act (“Title VII”), 42 U.S.C. § 2000e, the Age Discrimination in Employment Act (ADEA), 29 U.S.C. § 621 et seq., the Americans with Disabilities Act (ADA), 42 U.S.C. § 12111 et seq., and under Illinois state law. Magallanes claims national origin discrimination and retaliation under Title VII, pointing to the company’s failure to promote her, as well its decision to discipline and eventually terminate her. She also claims that these actions constituted discrimination on the basis of age and disability. Finally, she claims the company discharged her in retaliation for her worker’s compensation claim. Illinois Bell now moves for summary judgment. For the following reasons, the Court DENIES the motion as to Count I, and as to the failure to promote claim in Count II. The Court GRANTS the motion as to the discipline and termination claims in Count II, as well as to Counts III through V.

I. Factual Background

The following relevant facts are undisputed, unless otherwise specified. Magallanes was an employee of Illinois Bell from approximately 1975 through March 3, 2005. (Def. Rule 56.1(a)(3) Statement (hereinafter “Def. St.”) ¶ 1.) She was last employed as a Maintenance Administrator. (Def. St. ¶ 1.)

A. Application and testing for the Marketing Support Specialist position

Most of the events relevant to this case took place in 2003 through 2005. Howev *985 er, a few relevant events occurred in 2001. For one, Magallanes bases her retaliation claims in part on a discrimination charge she filed against Illinois Bell in 2001 with the Illinois Department of Human Rights (IDHR). (PI. Rule 56.1(b)(3)(C) Statement of Additional Facts (hereinafter “PI. Add’l St.”) ¶ 1.) Secondly, in 2001 Magallanes took and passed the Customer Service Assessment: Core/Service module and the Service Representative Cap, which at the time served as the prerequisites for promotion to the Marketing Support Specialist position. (PL Add’l St. ¶ 2.) Illinois Bell offered Magallanes the position in December 2001, but she turned the job down because the company would not pay her relocation costs. (Def. St. ¶ 27.) The parties dispute whether Magallanes also took the Customer Contact Interactive Assessment (“CCIA”) at that time. (Pl. Add’l St. ¶ 2; Def. Resp. to Pl. Add’l St. (hereinafter “Def. Resp.”) ¶ 4.) Illinois Bell had a policy of keeping an employee’s test scores on file for five years unless the test changed. (Pl. Add’l St. ¶2.)

In May 2003, Illinois Bell changed the prerequisites for the Marketing Support Specialist position, replacing the Service Representative Cap with the CCIA. (Def. St. ¶ 29.) Later that year, Plaintiff applied for that position and took and failed the CCIA. (Def. St. ¶ 31.) Kathy Hale, Illinois Bell’s test manager, had no knowledge of Magallanes’s prior discrimination complaint when she evaluated her score. (Def. St. ¶ 32.) Magallanes claims that after she failed the test Hale told her that Illinois Bell should not have required that she take the test since she had already qualified for the job in 2001. (Pl. Add’l St. ¶ 4.) Illinois Bell disputes this claim, claiming instead that Hale informed Magallanes that she did not have to take the Customer Service Assessment: Core/Service module because she had already passed it in 2001. (Def. Resp. ¶ 4.) Illinois Bell did not offer the position to Magallanes. (Def. St. ¶ 31.) The company claims that its decision was based on the fact that Magallanes was automatically disqualified for the position when she failed the CCIA. (Def. St. ¶ 31.) Magallanes disputes that claim. (PL Resp. to Def. St. (hereinafter “PL Resp.”) ¶ 31.) She claims that Illinois Bell denied her the Marketing Support Specialist position because of her national origin and in retaliation for her 2001 discrimination charge.

Illinois Bell gave the Marketing Support Specialist position that Magallanes applied for in 2003 to Brent Harney. (PL Add’l St. ¶ 6.) Harney is not of Mexican national origin, nor has he made any internal or external complaints or claims of discrimination against Illinois Bell. (PL Add’l St. ¶ 6.)

B. Attendance, discipline, & termination

Magallanes’s also claims that Illinois Bell disciplined and terminated her based on her national origin, her age, her alleged disability, and in retaliation for her 2001 discrimination charge and her request for workers compensation. Illinois Bell counters that it disciplined and terminated Magallanes for excessive absenteeism in accordance with its policies.

1. Attendance policy

Following Illinois Bell’s attendance rules was an essential function of Magallanes’s job. (Def. St. ¶ 6.) Up until early 2004, Illinois Bell used a point system to keep track of absences and the related consequences. (Def. St. ¶ 13.) Then, the company replaced the point system with guidelines laid out in “A Manager’s Guide to Administering Consistent Corrective Action Steps.” (Def. St. ¶ 15.) The company also implemented a Mechanized Attendance Tracking Tool (“MATT”) to keep track of employee attendance, (Def. St. ¶ 14.) Under the new system, there were multiple levels or “steps” of discipline. *986 (Def. St. ¶ 18.) Illinois Bell would give an employee a verbal warning after two chargeable absences; a written warning after the third chargeable absence, a one-day suspension after the fourth chargeable absence; a three-day suspension after the fifth chargeable absence; and suspension pending termination after a sixth chargeable absence. (Def. St. ¶ 18.) However, the company would issue a written warning for a “no call, no show” absence even if it was the employee’s first chargeable absence. (Def. St. ¶ 18.) The company would advance an employee to the next step of discipline if the employee was already on a step of discipline at the time of a “no call, no show.” (Def. St. ¶ 18.) Upon implementation of this system, the Illinois Bell managers met with employees to review their current disciplinary step and the company “rolled back” each employee one step. (Def. St. ¶ 16.)

Illinois Bell requires its employees to provide a medical certification to its FMLA Operations Department in order to obtain approval for leave under the Family and Medical Leave Act (“FMLA”), 29 U.S.C. § 2601 et seq. (Def. St. ¶ 7.) The certification is due within fifteen days from when the employee is provided a blank certification, although the employee is given a five-day grace period after the stated deadline. (Def. St. ¶ 7.) If the employee fails to submit a complete and sufficient certification, a final denial is issued. (Def. St.

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Bluebook (online)
728 F. Supp. 2d 982, 2010 U.S. Dist. LEXIS 75954, 2010 WL 2942165, Counsel Stack Legal Research, https://law.counselstack.com/opinion/magallanes-v-illinois-bell-telephone-co-ilnd-2010.