Lyons v. New York Life Insurance Company

CourtDistrict Court, S.D. New York
DecidedMarch 21, 2022
Docket1:20-cv-03120
StatusUnknown

This text of Lyons v. New York Life Insurance Company (Lyons v. New York Life Insurance Company) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Lyons v. New York Life Insurance Company, (S.D.N.Y. 2022).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK

LORRAINE LYONS, Plaintiff, 20 Civ. 3120 (PAE) ~ OPINION & ORDER NEW YORK LIFE INSURANCE CO., Defendant.

PAUL A. ENGELMAYER, District Judge: This case involves claims of age discrimination and retaliation, made by an employee in the insurance industry. Plaintiff Lorraine Lyons worked for defendant New York Life Insurance Co. (“NYL” or “NY Life”) as a Long-Term Care Consultant (“LTCC”) between January 2014 and October 2018, when Lyons was terminated. She brings this action for violations of the Age Discrimination in Employment Act, 29 U.S.C. § 621 et seg. (“ADEA”) and the Washington Law Against Discrimination, Wash. Rev. Code § 49.60 et seg. (“WLAD”). She alleges that NYL discriminated against her based on her age and retaliated against her for complaining about that discrimination. With discovery complete, NYL has moved on multiple grounds for summary judgment on Lyons’s claims. Lyons counters that disputes of material fact preclude summary judgment. For the following reasons, the Court grants NYL’s motion as to its federal claims and declines to exercise supplemental jurisdiction over Lyons’s state-law claims.

L Background A. Factual Background! 1. The Parties NYL is a mutual insurance company that “markets and issues life insurance, annuities, and other insurance and financial products.” JSF 41. Its internal policies, available on its intranet, prohibit employment discrimination, harassment, and retaliation, and provide ways to report any such issues. Def. 56.1 ff 1-2. In January 2002, Lyons began working for NYL. She worked as an Agent and, beginning in 2009, as an LTCC, before she was laid offin 2013. JSF ff 15—16; Def. 56.1 47. On January 28, 2014, she was offered a position as an LTCC, which she accepted. JSF 4 20, 23. At the time of her re-hire by NYL, she was age 48. Jd. 4 22; Pl. 56.1 § 90.

' The Court draws its account of the underlying facts from the parties’ respective submissions on the motion for summary judgment, including: the parties’ joint statement of undisputed facts, Dkt. 71 (“JSF”); defendant’s Local Rule 56.1 statement, Dkt. 74 (“Def. 56.1”); plaintiff's statement of additional material facts, Dkt. 157 (“Pl. 56.1”); plaintiff's counter-statement, Dkt. 160 (Pl. Counter 56.1”); defendant’s reply to plaintiff's additional material facts and counter-statement, Dkt. 163 (““Def. Reply 56.1”); the declarations of Jade Yee, Dkt. 75 (“Yee Decl.”), Brian Seguin, Dkt. 76 (“Seguin Decl.”), Courtney Crenshaw, Dkt. 78 (“Crenshaw Decl.”) and Beth McGrath in support of defendant’s motion, Dkt. 80 (“McGrath Decl.”), and their attached exhibits; the declarations in opposition to defendant’s motion of Lorraine Lyons, Dkt. 156 (“Lyons Decl.”), Steve Buell, Dkt. 158 (“Buell Decl.”), and Armand Zappa, Dkt. 159 (“Zappa Decl.”), and attached exhibits; and the reply declarations of Jade Yee, Dkt. 164 (“Yee Reply Decl.”) and Brian Seguin, Dkt. 165 (“Seguin Reply Decl.”) and attached exhibits. Citations to a party’s 56.1 statement incorporate the evidentiary materials cited therein. When facts stated in a party’s 56.1 statement are supported by testimonial, video, or documentary evidence and not denied by the other party, or denied by a party without citation to conflicting admissible evidence, the Court finds such facts to be true. See S.D.N.Y. Local Civil Rule 56.1({c) (“Each numbered paragraph in the statement of material facts set forth in the statement required to be served by the moving party will be deemed to be admitted for purposes of the motion unless specifically controverted by a correspondingly numbered paragraph in statement required to be served by the opposing party.”); id Rule 56.1(d) (“Each statement by the movant or opponent... controverting any statement of material fact[] must be followed by citation to evidence which would be admissible, set forth as required by Fed. R. Civ, P. 56(c).”).

The ensuing account of Lyons’s tenure, and the experiences of purported comparators at NYL, is long. As an overview, Lyons argues that her October 2018 termination resulted from age discrimination, based on the nature of her and others’ work assignments; evaluations of her work; comments by NYL executives; the pattern of promotions; and her supervisors’ ostensible failure adequately to support and coach her. She argues that, in general, there was a concerted campaign at NYL to make the workforce younger, of which her termination was a part. 2. Long-Term Care Consultants at NY Life LTCCs are part of NYL’s Long Term Care division. JSF 72. They work with sales agents in their assigned general offices. Id. 3. Although they work with different agents and in different general offices, “[a]ll LTCCs generally perform the same job functions.” Id. 45. a. LTCCs’ supervisory line Until 2018 and at all relevant times, there were 16 LTCCs, split into two teams, each led by a Regional Manager. id. | 4, Each LTCC reports to the Regional Manager leading his or her team. See id. The two Regional Managers report to Brian Seguin, a Vice President and National Sales Officer. 7d. 6. Seguin began working at NYL on September 9, 2013, after leaving Genworth Financial, Inc. (“Genworth”). Jd. | 8; Seguin Decl. 1; Pl. 56.1 991.2 Between January 1, 2014, and March 1, 2019, Seguin hired four LTCCs who were under age 40. Pl. 56.1 4 108; Def. Reply 56.1 { 108. Beginning on July 10, 2017, Seguin reported to Alise Civello, National Sales Manager for Investments and Long Term Care. Def. 56.1 3; Pl. Counter 56.1 93; Seguin Decl. 97. In 2017 and 2018, Civello reported to Sonali Virendra, Senior Vice President of Agency Sales. JSF

* Seguin’s declaration has two paragraphs numbered one. The Court here refers to the second of those two paragraphs.

10; Seguin Decl. € 7. Seguin was born in 1970; in October 2018, he was age 48. JSF 4 7; Seguin Decl. 4 2. In October 2018, Civello and Virendra were both age 47. JSF 4] 9, 11. b. LTCC performance metrics Each year, each LTCC is given a “uniform target percentage growth,” or “Plan”; her performance is measured in part on such growth. See id. 412-13; Def. Mem. at 2. “Percentage growth” refers to the production of an LTCC in any given year as a percentage of the production the year before. Def. 56.1 44. The uniform target percentage applies to NYL’s traditional, or “flagship,” long-term care insurance (““LTCi”) products-—which include Select Premier, Secure Care, and MyCare—along with Asset Preserver, Asset Flex, and Chronic Care Rider products. JSF | 14; Def. 56.1452 Under Seguin’s policies, an LTCC who does not meet her performance goals in her assigned territory is issued a memorandum of understanding (“MOU”), which sets forth goals for the LTCC. Def. 56.1 § 22. Seguin issues such MOUs with the input of Human Resources and the LTCC’s Regional Manager. Yee Decl., Ex. D (“Seguin Tr.”) at 60-61;7 see Def. 56.1 4 60; PL Counter 56.1 § 60. Ifthe goals of an MOU are not met, the MOU may be extended through to a “Final Warning” MOU. Pl. Counter 56.1 22. “Final Warning” MOUs note that ifthe goals continue not to be met, the LTCC may be subject to termination. /d; see Seguin Decl., Ex. J at 8 (example of Final Warning MOU). However, an LTCC is typically not issued an MOU in

3 Seguin claims that, as flagship products, LTCi products are weighted more heavily when evaluating LTCC performance, Seguin Decl. J 10, although Lyons testified that in some years Asset Preserver was weighted more heavily and in some years it was equal with LTCi, Yee Decl. Ex. A (“Lyons Tr.”) at 101. This distinction is not relevant to the instant motion. 4 Excerpts of the same transcript are also designated at Zappa Decl., Ex.

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Lyons v. New York Life Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/lyons-v-new-york-life-insurance-company-nysd-2022.