Lynne M. Gibson v. JetBlue Airways Corp.

Court of Appeals for the Eleventh Circuit·Decided November 18, 2021·No. 20-10943·Unpublished

Opinion

[DO NOT PUBLISH]

In the

United States Court of Appeals For the Eleventh Circuit

No. 20-10943

Non-Argument Calendar

LYNNE M. GIBSON, Ph.D. f.k.a. Lynne M. Gleiber, Plaintiff-Appellant,

versus JETBLUE AIRWAYS CORP.,

Defendant-Appellee.

2 Opinion of the Court 20-10943

Appeal from the United States District Court for the Middle District of Florida D.C. Docket No. 6:18-cv-01742-WWB-EJK

Before LAGOA, BRASHER, and ANDERSON, Circuit Judges. PER CURIAM:

Lynne Gibson appeals the district court’s grant of summary judgment in favor of JetBlue Airways Corp. (“JetBlue”) on her claims of race- and age-discrimination under 42 U.S.C. § 1981, the Florida Civil Rights Act (“FCRA”), and the Age Discrimination in Employment Act of 1967 (“ADEA”). For the reasons discussed below , we affirm the district court’s order.

I. FACTUAL AND PROCEDURAL HISTORY In June 2015, JetBlue, a domestic and international airline carrier, hired Gibson, a Black female born in 1966, as a Senior Analyst on its Assessment, Measurement, and Evaluation (“AME”) team and, according to Gibson, as a supervisor to junior-level analysts . In offering her the position, JetBlue’s Manager of AME passed on two other applicants for the job—one who was white and another who was under the age of forty. Six JetBlue employees comprised the AME team: Therese Schmidt, the AME Manager who hired Gibson; Gibson, the sole senior analyst; Jennifer 20-10943 Opinion of the Court 3

Carlson, Supervisor for Learning Analytics; and Lauren Kramer, Jessica Thompson, and Curran Merrigan, three junior-level analysts . At the time of her hiring, Gibson was a highly accomplished academic, but she had never previously worked in the corporate world.

As Senior Analyst, AME anticipated Gibson’s role to be independent and with limited supervision. She was primarily responsible for developing curriculum on the effective use of data for Jet- Blue University, the company-run training school for pilots, flight crew, and other support staff. Early in her employment, however, she showed an inability to be self-sufficient and to make the progress expected by the AME team.

The record evidence includes a substantial amount of documented deficient job-performance reviews by Schmidt and Jet- Blue’s Regional Manager of Crew Relations, Robin King. When Schmidt presented these issues at Gibson’s ninety-day performance review, Gibson appeared surprised and unaware of these issues. Shortly thereafter, Schmidt and Gibson met again to discuss her first few assignments, her failure to demonstrate the requisite and necessary skills for the job, her alleged lack of respect toward other AME team members, and her apparent unwillingness to take constructive criticism. Schmidt memorialized the substance of the meeting by way of email, writing that she expected Gibson to improve her performance and providing Gibson examples of the deficient performance, with an opportunity to comment on those examples . In this email, Schmidt also assigned Gibson an “Inflight 4 Opinion of the Court 20-10943

and Flight Key Driver Analysis” project and asked for it to be completed within two weeks. Gibson acknowledged receipt of the email, admitted some errors in her work, and confirmed her understanding of the assignment. Despite two follow-up reminders from Schmidt, including one on of the morning of the due date, Gibson did not submit the assignment on time.

From late-October 2015 through mid-January 2016, 1 Gibson ’s job performance with AME was marred by her failure to adequately complete assignments, if at all, intervention meetings with Schmidt to discuss her deficiencies, and responses and followups that AME understood as excuses. In mid-December 2015, Gibson was assigned another analysis project for Jeff Kruse, JetBlue’s Director of Inflight and System Operations Training, concerning why students were failing JetBlue’s training program, where in the program they were failing, and how to solve these issues. Over the course of the month, Gibson sought direction from several individuals —so many, in fact, that Kruse and others expressed concern to Schmidt about the nature and frequency of her questions about the assignment. Gibson then presented her analysis and recommendations on January 11, 2016, to Schmidt, Kruse, and other members of the team. Schmidt found the presentation exhibited the same deficiencies that she had identified for the past several months with Gibson’s work, i.e., a lack of attention to detail, difficulty

1 According to Gibson, she took a medical leave of absence from November 5, 2015, through December 2, 2015.

20-10943 Opinion of the Court 5

presenting data visualization, and “a lack of advanced critical thinking and analytical skills.”

After missing deadlines or submitting unsatisfactory work on roughly four major projects over the course of six months, the Kruse project appears to have been Schmidt’s and King’s breaking point. Schmidt suspended Gibson’s employment on January 14, 2016. Twelve days later, Schmidt and King—with the approval of Schmidt’s supervisor—terminated Gibson’s employment. Gibson formally requested a post-termination review, which JetBlue performed . A JetBlue Regional Field Generalist reviewed and upheld Gibson’s termination, finding that she had a pattern of shifting blame to others and making excuses, among other things.

On November 13, 2015, Gibson filed a charge of discrimination with the Equal Employment Opportunity Commission pursuant to the ADEA, which issued Gibson a notice of right to sue on July 16, 2018. On October 15, 2018, Gibson filed this action in district court, alleging race- and age-discrimination under 42 U.S.C. § 1981, FCRA, and the ADEA. Gibson alleged that, despite what was supposed to be a supervisory position, AME never allowed her to supervise anyone—namely, the younger, all-white team of analysts . She also contended that JetBlue gave her assignments with “vague instructions, missing data[,] and inappropriate analytical tools” and that, despite these disadvantages, she produced what they had asked her to produce.

Following some preliminary motions and discovery, JetBlue moved for summary judgment, arguing that there was no genuine 6 Opinion of the Court 20-10943

dispute of material fact that AME terminated Gibson for a legitimate , nondiscriminatory reason based solely on her performance and failure to meet AME’s expectations. First, Jet Blue argued that Gibson was not qualified for the Senior Analyst position, as she lacked some of the minimum and preferred experience qualifications . Second, it argued that Gibson had not identified any similarly situated comparators, which the law requires for discrimination claims.

Gibson opposed JetBlue’s motion for summary judgment, arguing that “a convincing mosaic of circumstantial evidence” established that JetBlue’s stated reasons for terminating her were pretextual . Moreover, she asserted that Schmidt chose her over the other two candidates simply to hire someone with her credentials and sabotaged her by rejecting her work.

The district court granted JetBlue’s motion for summary judgment. The district court found that Gibson could not present evidence of “similarly situated comparators” against which Jet- Blue’s treatment of her could be compared. The district court explained that the offered comparators—the other AME team analysts —were not, for the most part, supervised by the same individual and had “different job expectations and duties stemming from their junior roles and did not share [her] educational and employment history,” as Gibson was the only Senior Analyst. The district court also found that, although Gibson might have met the educational and experience minimums, she failed to meet JetBlue’s minimum job performance expectations and did not present evidence 20-10943 Opinion of the Court 7

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