Lussier v. Subaru of N.E.

2000 DNH 220
District Court, D. New Hampshire·Decided October 16, 2000·No. CV-99-109-B·Published

Opinion

Lussier v. Subaru of N.E. CV-99-109-B 10/16/00

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW HAMPSHIRE

George Lussier Enterprises, Inc. d/b/a Lussier Subaru, et a l .

v. Civil No. 99-109-B Opinion No. 2000 DNH 220

Subaru of New England, Inc., et a l .

MEMORANDUM AND ORDER

George Lussier Enterprises, Inc. and six other present and former New England Subaru dealers commenced this class action against Subaru of New England, Inc. ("SNE") and its sole shareholder, Ernest Boch, in March 1999. The dealers allege that SNE and Boch have engaged in an "option-packing scheme," by which they used their power to allocate or withhold certain desirable vehicles to coerce the dealers to purchase unwanted accessories. The dealers claim that this practice breaches their dealer contracts and violates federal antitrust laws, the federal RICO

statute, and various state dealer protection statutes.1 In this Memorandum and Order, I address plaintiffs' request that the defendants be preliminarily enjoined from proceeding with what plaintiffs contend is a campaign to retaliate against class members who support this litigation.

I. BACKGROUND

Plaintiffs base their retaliation claim primarily on circumstantial evidence. They ask me to infer that SNE has embarked on a campaign of retaliation from the fact that SNE has initiated termination proceedings against three dealers who are

1 The dealers' factual allegations and legal claims are described in detail in two previous orders. See George Lussier Enters., Inc. v. Subaru of New England, Inc., Civil No. C-99-109- B, 1999 WL 1327396 (D.N.H. Dec. 13, 1999) (denying motion to dismiss dealers' antitrust claim against SNE); George Lussier Enters., Inc. v. Subaru of New England, Inc., Civil No. C-99-109- B, Opinion No. 2000 DNH 013, 2000 WL 1466132 (D.N.H. Jan. 13, 2000) (granting motion to dismiss dealers' RICO claims against SNE; granting in part and denying in part motion to dismiss dealers' RICO claim against Boch). The plaintiffs recently filed a Second Amended Complaint asserting additional claims and naming an additional defendant. See Doc. No. 147.

closely associated with this litigation. They have also produced evidence suggesting that Boch and SNE's senior employees are angry with dealers who have supported the litigation and have attempted to persuade them to abandon the lawsuit. Finally, plaintiffs have produced a witness who claims that a senior SNE employee told him that "Boch will get everyone who goes against him, including the plaintiffs in this lawsuit, one by one, just like he did in the prior litigation." Aff. of Brian Swanson, Pis.' Ex. 1 at 3. I discuss this evidence in greater detail in the sections that follow. A. Subaru of Wakefield SNE asserts that it attempted to terminate Subaru of Wakefield because: (i) it kept a sales log containing racist, sexist, and homophobic comments about potential customers; (ii) it violated its agreement with SNE to use SNE's "Data Communications System" ("DCS") only for its internal data processing needs; and (iii) it breached its agreement not to involve a Wakefield employee who had previously been implicated

in a warranty fraud scheme in further warranty work.2 1. The Sales Log Shortly before SNE instituted termination proceedings against Wakefield in October 1999, it discovered that one of Wakefield's senior managers maintained a sales log containing racist, sexist, and homophobic comments concerning potential customers who had visited the dealership. These comments were made over an extended time period and included statements such as "nigger with a wet dream," "Chinese major piece of shit," "fucking cunt," "Hebrew looking for pennies under the seat," and "Queer Jew." Ex. 5 to Lustbader Aff.3 When SNE informed Wakefield's president, Richard Kalika, of the log, he responded with a letter stating that "I have reviewed . . . [the]

2 Wakefield was a named plaintiff in this action. However, it settled its claims with the defendants and I recently granted its motion to dismiss its individual claims. See Motion of Plaintiff Subaru of Wakefield, Inc. to Dismiss Its Claims With Prejudice (Doc. No. 141) .

3 "Lustbader Aff." refers to the Affidavit of Philip L.

Lustbader, Defendants' Exhibit Number One.

log as you have suggested and I am dealing with this internal matter appropriately. Wakefield's excellent customer satisfaction record speaks for itself, and belies any theory that Wakefield does not maintain superior relations with its customers." Letter from Kalika to Lustbader of 8/26/1999, Pis.' Ex. 13. Kalika also notified SNE after it initiated termination proceedings that he had warned the employees who had produced the log that they would be discharged if they engaged in similar conduct in the future. See Transcript of October 15, 1999 Meeting Between Kalika and Lustbader, Pis.' Ex. 14 at 56.

Defendants claim that Wakefield's maintenance of the sales log violates paragraph 4.1 of its Dealership Agreement with SNE. Paragraph 4.1 provides that

[a] Dealer shall safeguard and promote the reputation of Subaru Products and of Fuji, SOA [Subaru of America], Distributor and all other Subaru distributors and dealers.

Dealer shall refrain from all conduct which might be harmful to such reputations or to the marketing of Subaru Products or which might be inconsistent with the public interest. Dealer shall avoid illegal, deceptive, misleading or unethical practices.

Defs.' Ex. 24 at 3. Defendants also invoke Paragraph 15.1.12 of the Agreement which authorizes SNE to terminate a dealer due to the "[djealer's abuse, misuse, discrediting or otherwise impairing the name or reputation of Fuji, SOA, Distributor, or any other Subaru distributor or dealer, or of any Marks or of any Subaru Products."

Plaintiffs concede that the sales log contains inappropriate comments, but contend that termination is unwarranted because: (i) the owner of the dealership did not know of the comments until after SNE discovered them; (ii) Wakefield's customers were not permitted to see the sales log; and (iii) after SNE began termination proceedings, Wakefield warned the employees who had produced the log that their conduct was unacceptable.

2. Dealer Communication System The DCS is a computerized database of sales information for Subaru's fifty-seven New England dealers. Aff. of Howard F. Eddy, Ex. 26 to Lustbader Aff., at 1. Each dealership has access to the database through a computer terminal located in the

dealership. However, SNE's vice president of data processing testified that

[t]he DCS software is designed to allow a dealer to access only its own sales information. The software contains filters which prevent a dealer from accessing its competitors' information. The filters which are in place must be bypassed intentionally in order for one dealer to obtain a competitor's data. (The exception to this is in the ability of all dealers to use the system to access by Vehicle Identification Number information regarding a particular vehicle on an occasion when they are asked by a customer to service a vehicle they did not sell. Such access, however, is permissible solely for the car being serviced as part of the non-selling dealer's internal data processing needs, i.e., so the non-selling dealer can confirm warranty recall and some service information). The accessing of a competitor's data for any purpose, let alone for litigation purposes, is not part of any dealership's internal processing needs.

Id. at3. Wakefield's use of the DCS is limited by the terms of a Dealer Communication System Agreement between SNE and its dealers. See Dealer Communication System Agreement, Defs.' Ex. 32. This agreement provides in pertinent part that SNE hereby grants to Dealer a personal, non-

transferable and non-exclusive license to access NEDIS [New England Dealer Information System] only from the Dealer's Site and only to satisfy Dealer's internal data processing requirements.

I d . at 3.

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