LSSI Data Corp. v. Comcast Phone, LLC

CourtCourt of Appeals for the Eleventh Circuit
DecidedSeptember 26, 2012
Docket11-12221
StatusPublished

This text of LSSI Data Corp. v. Comcast Phone, LLC (LSSI Data Corp. v. Comcast Phone, LLC) is published on Counsel Stack Legal Research, covering Court of Appeals for the Eleventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
LSSI Data Corp. v. Comcast Phone, LLC, (11th Cir. 2012).

Opinion

Case: 11-12221 Date Filed: 09/26/2012 Page: 1 of 19

[PUBLISH]

IN THE UNITED STATES COURT OF APPEALS

FOR THE ELEVENTH CIRCUIT ________________________

No. 11-12221 ________________________

D.C. Docket No. 1:11-cv-01246-CAP

LSSI DATA CORP.,

llllllllllllllllllllllllllllllllllllllll Plaintiff - Appellee,

versus

COMCAST PHONE, LLC,

llllllllllllllllllllllllllllllllllllllll Defendant - Appellant. ________________________

Appeal from the United States District Court for the Northern District of Georgia ________________________

(September 26, 2012)

Before CARNES, MARTIN and JORDAN, Circuit Judges.

MARTIN, Circuit Judge:

Comcast Phone, LLC (Comcast) appeals the District Court’s grant of

preliminary injunctive relief, compelling the telecommunications company to

provide its directory assistance listing data directly to LSSi Data Corporation Case: 11-12221 Date Filed: 09/26/2012 Page: 2 of 19

(LSSi). In the District Court, LSSi alleged that Comcast’s refusal to provide LSSi,

and similar companies, with direct access to its directory assistance listing data

while providing this access to Targus Info Corporation (Targus) constitutes a

violation of Sections 202, 222(e), and 251(b)(3) of the Communications Act of

1934 (the Act). See 47 U.S.C. §§ 202, 222(e), 251(b)(3). After careful review,

and with the benefit of oral argument as well as the views of the Federal

Communications Commission (FCC), we vacate the grant of the preliminary

injunction and remand for further proceedings consistent with this opinion.

I. FACTUAL BACKGROUND

A. INDUSTRY CONTEXT

When local exchange carriers (LECs), such as Comcast, issue a telephone

number and provide services to a customer, they collect information about that

customer, such as her name, phone number, and address.1 This information is

known as a “directory listing.”2

1 Implementation of the Telecommunications Act of 1996: Telecommunications Carriers’ Use of Customer Proprietary Network Information and Other Customer Information, 14 FCC Rcd. 15550, 15553–54 ¶¶ 1, 3 (1999) (Third Report and Order) [hereinafter 1999 Order]. 2 Section 222(e) uses the term “subscriber list information,” while § 251(b)(3) uses “directory listing.” Though those two terms are interchangeable for our purposes, we use “directory listing” throughout this opinion. See Implementation of the Local Competition Provisions of the Telecommunications Act of 1996, 11 FCC Rcd. 19392, 19458–59 ¶ 134 (1996) (Second Report and Order) (“As a minimum standard, we find that the term ‘directory listing’ as used in section 251(b)(3) is synonymous with the definition of ‘subscriber list information’ in section [222(h)(3)].”).

2 Case: 11-12221 Date Filed: 09/26/2012 Page: 3 of 19

The directory listings of a LEC’s customers amount to a significant amount

of raw data. This customer data has a number of uses, so it is valuable. But before

the data can be used, it must first be aggregated and processed—that is, converted

into a database. See LSSi Data Corp. v. Time Warner Cable, Inc., No. 11 Civ.

7780, 2012 WL 1893650, at *32 (S.D.N.Y. May 23, 2012) (noting that processing

is required to make raw customer data usable for the purpose of providing

directory assistance). LSSi offers this type of data aggregation service, in addition

to other services.

When the databases of several LECs are combined, the result is a fairly

comprehensive collection of the contact information for residents of a particular

community, which can be used in providing directory-related services. See 1999

Order, 14 FCC Rcd. at 15554 ¶ 2. For example, the combined databases can be

published in paper and electronic directories, such as phonebooks, by directory

publishers. Id. And it can also be used to provide directory assistance services,

like 411, which allow customers to retrieve the telephone numbers of other

customers quickly.3

3 See Implementation of the Local Competition Provisions of the Telecommunications Act of 1996, 15 FCC Rcd. 3696, 3892 ¶ 443 (1999) (Third Report and Order) (defining “directory assistance” as “a service that allows subscribers to retrieve telephone numbers of other subscribers” (quotation marks omitted)).

3 Case: 11-12221 Date Filed: 09/26/2012 Page: 4 of 19

B. REGULATORY CONTEXT4

When Congress amended the Communications Act in 1996, it sought to

create a “procompetitive, deregulatory national policy framework” that would

speed the development and dissemination of telecommunications technology.5 To

that end, Congress took steps to liberalize the telecommunications industry as a

whole in order “to encourage (and sometimes to mandate) new competition.”

Global Crossing Telecomm., Inc. v. Metrophones Telecomm., Inc., 550 U.S. 45,

50, 127 S. Ct. 1513, 1517 (2007).

Since the 1996 amendments, the FCC has made clear its view that a

competitive telecommunications market has as a “necessary element” the

competitive provision of directory assistance, and that satisfying this “necessary

element” requires that LECs give directory assistance providers access to their

directory assistance listing databases (DALDs) on a nondiscriminatory basis.

2001 DL Order, 16 FCC Rcd. at 2738–39 ¶¶ 2–3. The FCC has stated, for

example, that access to accurate DALDs is “[e]ssential to a competitor’s ability to

4 A review of the industry’s “regulatory history helps to illuminate the proper interpretation and application” of the Act. Global Crossing Telecomm., Inc. v. Metrophones Telecomm., Inc., 550 U.S. 45, 48, 127 S. Ct. 1513, 1516 (2007). 5 Provision of Directory Listing Information under the Telecommunications Act of 1934, as Amended, 16 FCC Rcd. 2736, 2739 ¶ 5 (2001) (First Report and Order) [hereinafter 2001 DL Order] (quoting S. Rep. No. 104-230, at 113 (1996) (Conf. Rep.)).

4 Case: 11-12221 Date Filed: 09/26/2012 Page: 5 of 19

provide directory assistance,” and that “[w]ithout nondiscriminatory access to . . .

directory assistance databases, competing [directory assistance] providers may be

unable to offer a competitive directory assistance product.” Id. at 2738 ¶ 3.

Mindful of this broader context, we turn now to the history of dealings

between these two parties.

C. DEALINGS BETWEEN COMCAST AND LSSi

LSSi is a certified LEC and a provider of directory assistance services, call

completion services, data aggregation services, and other services to

telecommunications carriers. It thus participates in the last two stages of

providing directory assistance: fashioning data into a usable database, and using

the database to provide directory assistance services to customers.

On May 15, 2007, Comcast and LSSi entered into an agreement by which

Comcast provided access to its raw directory listing data in exchange for LSSi

helping to process and distribute that data. The 2007 agreement was renewable

year-upon-year, and either party could decide not to renew the agreement so long

as they gave thirty days notice before termination.

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