Lewis v. AT&T Mobility Services, LLC

CourtDistrict Court, N.D. Oklahoma
DecidedJune 27, 2025
Docket4:23-cv-00087
StatusUnknown

This text of Lewis v. AT&T Mobility Services, LLC (Lewis v. AT&T Mobility Services, LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. Oklahoma primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Lewis v. AT&T Mobility Services, LLC, (N.D. Okla. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF OKLAHOMA

RENITA LEWIS,

Plaintiff,

v. Case No. 23-CV-00087-SEH-MTS

AT&T MOBILITY SERVICES, LLC,

Defendant.

OPINION AND ORDER Plaintiff Renita Lewis worked for Defendant AT&T in a sales position that required her to work inside customer homes. She alleges that customers made inappropriate sexual remarks and engaged in conduct that made her feel unsafe on more than one occasion. She further alleges that she was terminated after reporting these incidents. Plaintiff brings claims of employment discrimination and retaliation against Defendant, all on the basis of her purported disability. Plaintiff has not set forth sufficient evidence to create a dispute of material fact as to whether she can meet the applicable definition of “disability,” and there are no disputed material facts that support a prima facie case of retaliation. For these and the other reasons explained in more detail below, Defendant’s motion for summary judgment [ECF No. 47] is granted. I. Background LCvR56-1(b) & (e) requires a moving party to include a section in a

summary judgment brief that sets forth a statement of “material facts to which the moving party contends no genuine issue of fact exists,” which shall be stated in “concise, numbered paragraphs” with accompanying citations. “The response brief in opposition to a motion for summary judgment ... shall

begin with a section responding, by correspondingly numbered paragraph, to the facts that the movant contends are not in dispute and shall state any fact that is disputed.” LCvR56.1(c). “All material facts” in the movant’s statement of material facts will be admitted for summary judgment purposes “unless

specifically controverted by the statement of material facts of the opposing party, using the procedures set forth in this rule.” Id. (emphasis added); see also Mills v. Amazon.com Services, LLC, No. 24-CV-0188-CVE-CDL, 2025 WL 861381, at *1 (N.D. Okla. Mar. 19, 2025) (collecting cases). Plaintiff did not

comply with these procedures, so the Court deems Defendant’s statement of undisputed material facts admitted for purposes of summary judgment unless otherwise identified. Defendant employed Plaintiff as an in-home sales expert. [ECF No. 47-1 at

10]. The job description for Plaintiff’s position includes several key roles and responsibilities, including that Plaintiff was expected to “sell[] AT&T products and services,” and that she was expected to do so “[i]n the residential customer’s home.” [ECF No. 47-10]; [ECF No. 47-9 at 2–3].1 While performing her job duties in a customer’s home on September 25, 2021,

Plaintiff alleges that the customer “made comments about her breast, then stuck his hands down in his pants and asked [Plaintiff] if [she] liked to play around.” [ECF No. 21 at 2]; see also [ECF No. 47-1 at 11]; [ECF No. 47-3 at 2]. This followed another incident where a customer engaged in inappropriate

conduct toward Plaintiff. [ECF No. 47-1 at 11]. Plaintiff reported the September 25, 2021 incident to her then-supervisor the next day and told him that she no longer felt comfortable going on dispatches to customer homes. [ECF No. 47-1 at 11]; [ECF No. 47-3 at 2].

After the incident, Plaintiff’s supervisor allowed her to perform some of her job duties remotely on a temporary basis. [ECF No. 47-11 at 4]. Plaintiff alleges that although Defendant’s policy provides managers with discretion to allow employees to work remotely for up to 20 days, Plaintiff was removed

from remote work status and put on leave in less than a week. [ECF No. 53 at 7–8]. Plaintiff’s supervisor also “advised [her] to file a job accommodation request, sen[t] her the link to the job accommodation site, and helped her submit her request.” [ECF No. 47-11 at 3].

1 The job description in the summary judgment record is for a position called “integrated solutions consultant,” but this position is also referred to as an in-home expert. Compare [ECF No. 47-1 at 10] with [ECF No. 47-9 at 2]; [ECF No. 47-10]. As a potential response to Plaintiff’s concern about going inside customer homes, Plaintiff’s supervisor asked whether she would consider a retail store

position. [ECF No. 47-11 at 4]. Plaintiff responded by telling her supervisor that she needed more time to consider an in-store position because she was overwhelmed. [ECF No. 47-14 at 2]. She said she needed more time to process the events and “had to be honest about not feeling comfortable but [she]

didn’t think it would lead to [her] having to step down and go back to the store.” Id. Plaintiff ultimately declined the offer for an in-store position; she said she was “willing and able to return to [her] regular position, but [she could not] go on dispatches” and that she could “do everything else.” [ECF No.

47-15 at 2]. Plaintiff also asked her supervisor whether a technician (i.e. another employee) could be sent with her to dispatches at customer homes, but her supervisor explained that could not be done because technicians have different schedules, and their work is done outside the customer’s home.

[ECF No. 47-11 at 4]. Plaintiff initiated the job accommodation process with Defendant on October 4, 2021, but Defendant notified Plaintiff a few weeks later that her accommodation request was closed because “[n]o medical documentation has

been submitted to support [her] request.” [ECF No. 47-7 at 2]. However, Defendant extended her deadline to submit medical documentation no later than November 5, 2021. [ECF No. 47-7 at 2]. Defendant warned Plaintiff that failure to provide documentation by the deadline would permanently close the claim for an accommodation. [Id.]. Although the record does not show

that Plaintiff submitted health or other documentation as a part of the accommodation process, she did apply and was approved for disability benefits under Defendant’s umbrella benefit plan. [ECF No. 47-21 at 2–3]; see also [ECF No. 47-23 at 2–21] (communications from the third-party benefits

administrator, Sedgwick, approving Plaintiff’s disability benefits following a “review of the medical documentation submitted by [her] physician.”). A letter from Sedgwick to Plaintiff dated March 22, 2022, shows that her disability benefits began on October 13, 2021, and ran through April 12,

2022. [ECF No. 47-23 at 4]. On the last effective date of Plaintiff’s benefits period, the third-party administrator asked Plaintiff if she would return to work the next day, to which Plaintiff responded “no.” [ECF No. 47-21 at 3]; [ECF No. 47-25 at 2].

On May 5, 2022, after Plaintiff exhausted her disability benefits under Defendant’s plan, the director of in-home sales, Krystal Adam, called Plaintiff to ask whether she “anticipated returning” to work, but Plaintiff did not answer or return the call. [ECF No. 47-9 at 5]. By May 27, 2022, Adam had

still not heard from Plaintiff about whether she intended to return to work. [ECF No 47-9 at 5–6]. Therefore, Adam terminated Plaintiff’s employment as a “Separation from Employment, End of Benefits,” which is a “standard payroll code for employees who exhausted short-term disability benefits and have approved long-term disability benefits without an approved Disability

Leave of Absence.” [ECF No. 47-9 at 5–6]. Conspicuously absent from the summary judgment record is a concise explanation of what Plaintiff’s purported disability is, or any evidence showing the details of such a disability other than Plaintiff’s own conclusory

statements. The parties do not dispute that Plaintiff sent some kind of records to Defendant’s third-party benefits administrator, Sedgwick. Notably, though, those documents were sent to Sedgwick, not AT&T. [ECF No. 47-1 at 22] (Plaintiff testifying about communications between her doctor and

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Anderson v. Liberty Lobby, Inc.
477 U.S. 242 (Supreme Court, 1986)
McCully v. American Airlines, Inc.
695 F. Supp. 2d 1225 (N.D. Oklahoma, 2010)
Felkins v. City of Lakewood
774 F.3d 647 (Tenth Circuit, 2014)
Williams v. Fedex Corporate Services
849 F.3d 889 (Tenth Circuit, 2017)
Lincoln v. BNSF Railway Company
900 F.3d 1166 (Tenth Circuit, 2018)
Mancini v. City of Providence
909 F.3d 32 (First Circuit, 2018)

Cite This Page — Counsel Stack

Bluebook (online)
Lewis v. AT&T Mobility Services, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/lewis-v-att-mobility-services-llc-oknd-2025.