Leon A. Tashof v. Federal Trade Commission

437 F.2d 707, 141 U.S. App. D.C. 274, 1970 U.S. App. LEXIS 5809, 1971 Trade Cas. (CCH) 73,417
CourtCourt of Appeals for the D.C. Circuit
DecidedDecember 24, 1970
Docket22702_1
StatusPublished
Cited by26 cases

This text of 437 F.2d 707 (Leon A. Tashof v. Federal Trade Commission) is published on Counsel Stack Legal Research, covering Court of Appeals for the D.C. Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Leon A. Tashof v. Federal Trade Commission, 437 F.2d 707, 141 U.S. App. D.C. 274, 1970 U.S. App. LEXIS 5809, 1971 Trade Cas. (CCH) 73,417 (D.C. Cir. 1970).

Opinions

BAZELON, Chief Judge:

Appellant Leon A. Tashof is engaged in the retail trade as New York Jewelry Co. (NYJC). His store is located in an area that serves low-income consumers,1 many of whom hold low-paying jobs, and have no bank or charge accounts.2 About 85 percent of NYJC’s sales are made on credit. The Commission found, after a Hearing Examiner had dismissed the charges as unsubstantiated, that NYJC falsely advertised the availability of discount eyeglasses, and misrepresented its prices and credit practices. NYJC claims that the evidence is insufficient to support the Commission’s findings, and that in any event the findings do not justify the order entered against it. We affirm the findings, and enforce the order.

I. The Findings

The Commission’s findings fall into four categories: (A) those with respect to false advertising of eyeglasses; (B) those with respect to false advertising of discount prices; (C) those with respect to misrepresenting credit charges; and (D) those with respect to misrepresenting “easy credit.”

A. False Advertising of Eyeglasses: The Commission first found that NYJC employed a “bait and switch” maneuver with respect to sales of eyeglasses.3 The evidence showed that NYJC advertised eyeglasses “from $7.50 complete,” including “lenses, frames and ease.” The newspaper advertisements, but not the radio advertisements, mentioned a “moderate examining fee.” During this period, NYJC offered free eye examinations by a sign posted in its store, and through cards it mailed out and distributed on the street.4 NYJC claimed that it offered $7.50 eyeglasses only to persons with their own prescriptions. But we have no doubt that the record amply supports the Commission’s finding that the advertising campaign taken as a whole offered complete eyeglass service for $7.-50.5

That much shows “bait.” There was no direct evidence of “switch” — no direct evidence, that is, that NYJC disparaged or discouraged the purchase of the $7.50 eyeglasses, or that the glasses were unavailable on demand, or unsuited for their purpose. The evidence on which the Commission rested its finding was a stipulation that out of 1,400 pairs of eyeglasses sold each year by NYJC, less than 10 were sold for $7.50 with or without a prescription.6 NYJC [710]*710claims that this evidence does not support the finding. We disagree.

It seems plain to us that the Commission drew a permissible inference of “switch” from the evidence of bait advertising and minimal sales of the advertised product.7 At best only nine sales — 64/100 of one percent of NYJC’s eyeglass sales — were made at $7.50. The record leaves unexplained why NYJC’s customers, presumably anxious to purchase at as low a price as possible, would so consistently have bought more expensive glasses if suitable glasses at $7.50 were available.8 9Further, NYJC continued to advertise the $7.50 glasses for a year and a half despite the scarcity of sales, a fact which tends to support a finding of a purpose to bring customers into the store for other reasons.® This evidence, we think, was sufficient to shift the burden of coming forward to the respondent. But NYJC offered no evidence to negate the inference of “switch.” The relevant facts are in NYJC's possession, and it was in the best position to show, if it could be shown at all that the $7.50 glasses were actually available in the store.10 Yet the most NYJC could produce was its sales manager's denial that the $7.50 glasses were disparaged. NYJC never did point to even a single sale of the advertised product.11

B. False Advertising of Discount Prices: There is no dispute that NYJC claimed to be a discount seller of eyeglasses. Nor is there any question that the sales slips introduced by the FTC were sufficient to show NYJC’s actual prices. NYJC’s claim is that the Commission erred in relying on expert testimony of prevailing prices, and in computing the prices against which NYJC’s were compared.

The Commission’s staff presented the only evidence of prevailing prices: the testimony of Dr. Zachary Ephraim, an optometrist.12 Since optometrists are a major retail outlet for eyeglasses, and perform a service closely comparable to that provided by NYJC— examining eyes and filling prescriptions —Dr. Ephraim was well qualified to testify about prevailing prices. We hold [711]*711that his uncontradicted testimony was a sufficient basis for the Commission’s findings.13

The Commission determined the generally prevailing prices of eyeglasses on the basis of Dr. Ephraim’s testimony of the usual price charged by most optometrists in the trade area.14 NYJC first claims that the Commission erroneously ignored the expert’s statements that some sellers might charge higher prices. We disagree, because Dr. Ephraim referred only to some extremely high prices that a relatively few sellers might charge. Thus the record as a whole supports the Commission’s finding of generally prevailing eyeglass prices, i: e., the prices to which NYJC’s must be compared in considering the charge that its representations of discount prices were false.15 NYJC’s second claim concerns the Commission’s refusal to include in the prevailing price the amount which the consumer would have had to pay for an eye examination. Since NYJC offered “free” eye examinations, it could be argued that no adjustment for examinations was required. But the Commission did make allowance for NYJC’s actual cost of the examination. We cannot say that this treatment was unreasonable.16 It is worth noting that even if the prevailing prices were computed as NYJC has urged, NYJC’s customers still paid a higher than prevailing price more often than not.17

C. Failure to Disclose Credit Charges: Nearly all the evidence regarding NYJC’s failure to inform its customers fully and adequately of all credit charges was documentary.18 It showed that NYJC used three different contract forms during the time in question. All three were materially deficient in one respect or another. The first form failed to disclose the annual percentage charge on the unpaid balance, the dollar amount of the credit charge, and the cash price of the item. The second form failed to show either a monthly or annual percentage interest rate. The third form failed to reveal the total obligation, the finance charge in dollars, and the annual percentage interest rate. Moreover, there was substantial evidence that NYJC often failed even to provide all the information contemplated by the contract form. Also, the evidence revealed unexplained discrepancies among [712]*712NYJC’s contract forms, its own internal records, and the “customer cards” it handed to credit clients.

We think the record amply supports the Commission’s finding that NYJC’s credit practices were deceptive. The offer of credit without disclosure of the charges therefor in an understandable fashion is, of course, likely to prevent the customer from learning about the cost of credit.

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Bluebook (online)
437 F.2d 707, 141 U.S. App. D.C. 274, 1970 U.S. App. LEXIS 5809, 1971 Trade Cas. (CCH) 73,417, Counsel Stack Legal Research, https://law.counselstack.com/opinion/leon-a-tashof-v-federal-trade-commission-cadc-1970.