Learing v. Anthem Companies, Inc., The

District Court, D. Minnesota·Decided August 12, 2025·No. 0:21-cv-02283·Unknown

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MINNESOTA

CHRISTINE LEARING, individually Case No. 21-cv-2283 (LMP/DJF) and on behalf of all others similarly situated,

Plaintiff, ORDER GRANTING IN PART v. DEFENDANTS’ MOTION FOR RECONSIDERATION THE ANTHEM COMPANIES, INC.; AMERIGROUP CORPORATION; and AMERIGROUP PARTNERSHIP PLAN, LLC,

Defendants.

Caitlin L. Opperman and Rachana T. Srey, Nichols Kaster, PLLP, Minneapolis, MN, for Plaintiff. Brett C. Bartlett, Kevin M. Young, and Lennon B. Haas, Seyfarth Shaw LLP, Atlanta, GA; and Thomas J. Posey, Seyfarth Shaw LLP, Chicago, IL, for Defendants. Defendants Anthem Companies, Inc., Amerigroup Corporation, and Amerigroup Partnership Plan, LLC (collectively, “Anthem”), ask the Court to reconsider its March 2024 order granting, in relevant part, partial summary judgment in favor of Plaintiff Christine Learing (“Learing”) as to two of Anthem’s affirmative defenses in this overtime compensation dispute. See ECF No. 254. For the reasons discussed below, the Court grants Anthem’s motion in part and denies it in part. FACTUAL BACKGROUND Anthem is a health insurance company that provides managed care programs and related services. ECF No. 97 ¶ 14. Blue Cross Blue Shield of Minnesota (“BCBS”), another managed care organization, contracts with Minnesota’s Department of Human Services to manage Medicaid plans in Minnesota. ECF No. 129-59 at 11:23–13:2. BCBS,

in turn, subcontracts with Anthem to provide certain managed care services for those Medicaid plans. Id. Among the services Anthem provides for BCBS is utilization review, also known as medical necessity review. See id. Learing is a registered nurse (“RN”) who was employed by Anthem in a Nurse Medical Management (“NMM”) role. ECF No. 129-3 at 2–3.1 NMMs’ primary duty is performing utilization review, which generally involves evaluating service authorization

requests submitted by healthcare providers on behalf of their patients to determine whether the requests meet certain clinical criteria that demonstrate the medical necessity of the requested service. ECF No. 131-1 at 2; ECF No. 129-66 at 22:5–12. To assess medical necessity, NMMs consult various sets of guidelines, such as federal and state Medicaid guidelines. See, e.g., ECF No. 131-11; ECF No. 129-16. NMMs typically learn how to

perform utilization review through on-the-job training. ECF No. 129-62 at 248:25–249:10; ECF No. 129-67 at 111:6–112:2. NMMs also rely on their clinical background and experience to understand and apply the guidelines. See, e.g., ECF No. 142-28 at 138:16– 141:11. NMMs may approve requests only if the relevant medical necessity criteria are

satisfied. See ECF No. 131-4 at 3. If the criteria are not satisfied, however, NMMs cannot

1 Unless otherwise apparent from context—for example, citing to deposition transcripts—when citing documents in the record, the Court cites the page numbers applied by CM/ECF rather than internal pagination. deny requests themselves. See id. Rather, they may document the reasons that the applicable criteria are not satisfied and recommend denial to a medical director, a licensed physician who has authority to make the ultimate denial decision,2 see id., or refer the

request to a case manager without escalating to a medical director, see ECF No. 142-24 at 74:5–14. NMMs can also request additional information from the healthcare provider if necessary to determine whether the request should be approved. ECF No. 131-17 at 2–3. Anthem’s contract with BCBS requires Anthem to meet industry standards set by the National Committee for Quality Assurance (“NCQA”), an accrediting organization.

ECF No. 129-59 at 52:3–10. NCQA’s standards govern several aspects of utilization review programs, including the structure of utilization review teams, the clinical guidelines used for utilization review, and the qualifications that utilization reviewers must possess. See generally ECF No. 131-9. Although NCQA’s standards do not require that utilization reviewers be RNs, Anthem requires NMMs to have active RN licenses and at least two

years of acute care clinical experience. ECF No. 131-49. Anthem also employs licensed practical nurses (“LPNs”) and licensed vocational nurses (“LVNs”) to perform utilization review work, but RNs review more complex cases than LPNs and LVNs, and the work of LPNs and LVNs is supervised by RNs. ECF No. 129-56 ¶¶ 5–6; ECF No. 142-33 at 17; ECF No. 129-2 at 7. Anthem classifies its NMMs as exempt from overtime-pay regulations

2 Under Minnesota law, only a licensed physician may deny a health insurance claim. See Minn. Stat. § 62M.09, subd. 3(a)–(b). and pays them on a salary basis, while its LPN and LVN utilization reviewers are classified as non-exempt and paid on an hourly basis. ECF No. 129-56 ¶¶ 5–6.

To ensure compliance with NCQA standards, Anthem requires NMMs to follow specific processes when performing utilization reviews. See ECF No. 131-14. Anthem conducts monthly audits to evaluate the timeliness and accuracy of reviews by NMMs, as well as whether NMMs consistently apply the correct guidelines and appropriately document information to support approvals or referrals to a medical director for denials. See ECF No. 131-37. Anthem also conducts annual Inter-Rater Reliability (“IRR”)

assessments which test NMMs’ “consistency and accuracy in the application of criteria” with the goal of reducing or eliminating “barriers to consistency,” like variances between NMMs in interpreting and applying criteria and guidelines or ambiguities in how the criteria are written. ECF No. 131-39 at 3, 15–16. NMMs must achieve a minimum score of 90% to pass an IRR assessment. Id. at 15. NMMs who receive a lower score may be

placed on a corrective action plan, which may include additional mandatory training or retesting. Id.; see also ECF No. 131-40 at 5. RELEVANT PROCEDURAL BACKGROUND Learing filed suit on October 14, 2021, on her own behalf and on behalf of all other similarly situated NMMs. ECF No. 1. Learing alleges that Anthem misclassified her and

other NMMs as exempt from overtime-pay regulations under the Fair Labor Standards Act (“FLSA”) and the Minnesota Fair Labor Standards Act (“MFLSA”) and seeks to recover unpaid overtime wages. See ECF No. 90 at 14–19 (Second Amended Complaint). Anthem asserts that its NMMs were properly classified as exempt under the FLSA’s learned professional or administrative exemptions. See ECF No. 97 at 30.

The Court conditionally certified a collective of plaintiffs pursuant to 29 U.S.C. § 216(b) in February 2022, defined as: “All persons who worked as [NMMs] who were paid a salary and treated as exempt from overtime laws, and were primarily responsible for performing medical necessity reviews for [Anthem] in Minnesota from three years prior to the filing of [the] Complaint through judgment.” ECF No. 49 at 13. Opt-in notices were sent to approximately sixty-five NMMs who were employed by Anthem during the relevant

period, and, by the end of the notice period, twenty-four NMMs, including Learing (collectively, the “Opt-In Plaintiffs”), had joined the conditional collective. ECF No. 147 at 3; see also ECF No. 192 at 11. The Court later certified a Rule 23 class of NMMs, which includes the Opt-In Plaintiffs and the remaining similarly situated NMMs who did not opt into the FLSA collective.3 See ECF No. 192 at 31–32.

On April 24, 2023, the parties filed cross-motions for summary judgment. ECF Nos. 126, 139. Learing sought only partial summary judgment as to the applicability of Anthem’s exemption defenses, ECF No. 128 at 1–2, while Anthem moved for summary judgment as to its liability, ECF No. 140 at 6–9.

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