Laclede Cab Co. v. Missouri Commission on Human Rights

748 S.W.2d 390, 78 A.L.R. 4th 413, 2 Am. Disabilities Cas. (BNA) 1029, 1988 Mo. App. LEXIS 381, 1988 WL 18897
CourtMissouri Court of Appeals
DecidedMarch 8, 1988
Docket53343
StatusPublished
Cited by16 cases

This text of 748 S.W.2d 390 (Laclede Cab Co. v. Missouri Commission on Human Rights) is published on Counsel Stack Legal Research, covering Missouri Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Laclede Cab Co. v. Missouri Commission on Human Rights, 748 S.W.2d 390, 78 A.L.R. 4th 413, 2 Am. Disabilities Cas. (BNA) 1029, 1988 Mo. App. LEXIS 381, 1988 WL 18897 (Mo. Ct. App. 1988).

Opinions

KAROHL, Presiding Judge.

Laclede Cab Company (Laclede) appeals from a judgment of the Circuit Court affirming a decision of the Missouri Commission on Human Rights (Commission). The Commission found that Laclede had discriminated against Matthew Williams, the complainant before the Commission, in violation of Section 296.020(l)(l)(a) RSMo 1978, when it refused to consider his job application to become a taxicab driver because of his handicap, an amputated left hand. The Commission’s order enjoined Laclede from discriminating against job applicants on the basis of handicap, required [392]*392the company to hire Williams as a taxicab driver and ordered Laclede to pay Williams backpay in the amount of $69,030.89. We affirm in part and reverse in part and remand with instructions.

On appeal, Laclede contends the trial court erred by affirming the Commission’s finding of handicap discrimination and awarding of backpay in that neither was based upon competent and substantial evidence on the record as a whole. Laclede further contends that the backpay award to complainant was arbitrary and capricious.

FACTS

On December 11, 1981, in response to a newspaper advertisement, Matthew Williams applied for a position as a cab driver with the Laclede Cab Company. However, he was not allowed to complete the application process. As he began to take the examination, a company supervisor, later identified as Vernon Jones, took the exam and application from him. Williams was told that Laclede could not hire an amputee without losing its insurance coverage. Williams was not asked any questions about his qualifications, was not interviewed, and was not allowed to complete his application.

In 1981, the Laclede Cab Company operated a taxicab service in the metropolitan St. Louis area. Its taxicab drivers were required to (1) convey customers using a vehicle equipped with automatic transmission; (2) drive the vehicle while operating a two-way radio located to the right of the steering wheel; and, (3) lift and deliver packages varying in size and weight from an envelope to an object weighing in excess of 105 pounds.

Prior to the date Williams applied for a job with Laclede his left hand had been amputated just above the wrist. He owned a prosthesis but it was not in working order when he sought employment. However, he could operate an automobile equipped with automatic transmission without the use of his prosthesis. Also at the time of his application, he had a driver’s license but did not have a chauffeur’s license. He obtained a chauffeur’s license without restrictions subsequent to the date of his application.

Williams moved to the St. Louis area in early 1981. Following his amputation in 1972, he held jobs which entailed driving tractors and trucks, and lifting large objects without assistance.

Throughout 1981, there were daily openings for taxicab drivers with Laclede. As part of the application process, applicants were required to complete an application and take a short written exam which tested their knowledge of the St. Louis area. Applicants were also required to possess a chauffeur’s and taxicab license before they could begin working for Laclede.

Taxicab licenses are issued by the Department of Streets for the City of St. Louis. As a prerequisite to issuance of a taxicab license, a driver must have been offered employment by a taxicab company. The City of St. Louis imposes no restrictions on amputees obtaining taxicab licenses.

Dale Hester, a non-handicapped individual, testified at the hearing. He was hired by Laclede in 1980 as a cab driver. When he applied for the job he did not have a driver’s license, chauffeur’s license or taxicab license. Hester stated that Vernon Jones accompanied him to various offices the day after he was hired and helped him obtain the necessary licenses.

Hester’s brother, Reginald Hester, also non-handicapped, testified that when he applied with Laclede in 1982 he had difficulty answering questions on the exam. Gerald Standley, Laclede’s President in 1982, allowed Hester to drive around St. Louis and locate buildings questioned on the exam before he turned it in to be graded.

Based on this testimony, and the demean- or and interests of the witnesses, the hearing examiner found that complainant was not allowed to complete Laclede’s application process and was never considered for employment with Laclede because of his physical disability.

Testimony was elicited by an investigator for the Commission, Phyllis Harden, to the effect that both Laclede’s President, Gerald [393]*393Standley, and General Manager, Elmer Schuster, told her that complainant was not hired because he had only one hand and because hiring a handicapped driver would make it difficult to obtain insurance coverage. The fact that Williams did not complete the exam was an additional reason given to Harden for Laclede’s failure to hire him.

In response to the inference that complainant could not competently operate a motor vehicle, Carla Baum, Director of Therapies at St. Mary on the Mount Rehabilitation Center, testified. She previously had evaluated complainant’s driving ability during a 45-50 minute drive in St. Louis morning rush hour traffic. Her evaluation indicated that Williams was “able to successfully operate an automatic transmission car with no adaptations required. He used the left stump to safely control the car with assistance of the right hand.” She also noted that complainant maintained control of the car while operating the radio and defroster with his right hand.

Additionally, in 1981, a device called an “amputee spinner” was available for use by hand amputees. The device cost $46 and was mounted on the automobile steering wheel. The spinner could be installed in about five minutes.

In order to operate a taxicab service in the City of St. Louis, Laclede was required to carry liability insurance. George Heck-man, President of Laclede’s insurer, testified that the decision to insure a cab company was determined following consideration of 1) the claim record of the risk [Laclede] over the last three years, 2) the condition of the risk’s [Laclede’s] vehicles, and 3) the drivers’ driving records, including their physical condition. Heckman believed that any serious impairment of a taxicab driver — i.e., having only one eye, a history of heart attacks, and epilepsy— would seriously impair, if not jeopardize, the taxicab company’s insurance because such a driver would place an undue hazard on the company. According to Heckman, any serious impairment would cause a risk to go to a specialty company for insurance. He did not testify insurance was not available or that the cost of insurance would be prohibitively expensive, i.e., so expensive as to defeat the profit motive of Laclede.

Based upon all of the above, the hearing examiner concluded that Williams had a physical impairment which resulted in a disability because it substantially limited a major life activity — i.e., his employability. Moreover, the examiner noted that while a chauffeur’s license and taxicab license were prerequisites to employment, they were not a qualification for being offered employment. The examiner concluded that complainant made a prima facie case of handicap discrimination and that Laclede failed to articulate a legitimate non-discriminatory reason for refusing to hire Matthew Williams. Consequently it ordered, inter alia, Williams be hired as a driver for Laclede and awarded him backpay.

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Laclede Cab Co. v. Missouri Commission on Human Rights
748 S.W.2d 390 (Missouri Court of Appeals, 1988)

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748 S.W.2d 390, 78 A.L.R. 4th 413, 2 Am. Disabilities Cas. (BNA) 1029, 1988 Mo. App. LEXIS 381, 1988 WL 18897, Counsel Stack Legal Research, https://law.counselstack.com/opinion/laclede-cab-co-v-missouri-commission-on-human-rights-moctapp-1988.