Kuk v. State Farm

CourtDistrict Court, C.D. Illinois
DecidedAugust 6, 2020
Docket1:18-cv-01155
StatusUnknown

This text of Kuk v. State Farm (Kuk v. State Farm) is published on Counsel Stack Legal Research, covering District Court, C.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Kuk v. State Farm, (C.D. Ill. 2020).

Opinion

UNITED STATES DISTRICT COURT CENTRAL DISTRICT OF ILLINOIS PEORIA DIVISION

JOHN H. KUK, ) ) Plaintiff, ) v. ) Case No. 18-cv-1155 ) STATE FARM, ) ) Defendant. )

MEMORANDUM OPINION AND ORDER This matter is now before the Court on Defendant’s Motion for Summary Judgment. (D. 321). For the reasons stated below, Defendant’s Motion for Summary Judgment is GRANTED. JURISDICTION The Court has jurisdiction over this matter pursuant to 28 U.S.C. § 1331, as the claim asserted in the Complaint presents a federal question under Title VII, 42 U.S.C. § 2000e, et seq. Venue in this Court is appropriate under 28 U.S.C. § 1391(b)(2), as the events giving rise to the claims occurred in Bloomington, Illinois. BACKGROUND2 Plaintiff, John Kuk, was hired by the Defendant, State Farm, as a web systems analyst in November 2011. (D. 18 at 4). Plaintiff is a Korean American male born in Chicago, Illinois. (D. 35-2 at 63). For the first several months of his employment, he worked for different managers and was not assigned to a specific group or project. (Id. at 10). In early 2012, Plaintiff was selected to work on the Development Practices Team. (D. 30 at 30).

1 Citations to the docket are abbreviated as (D. __.) 2 To the extent possible, the information in the Background section is taken in the light most favorable to the Plaintiff. As a member of the team, Plaintiff’s manager was required to complete periodic Employee Performance Reviews (“EPRs”), which rated Plaintiff’s overall job performance in two categories: (1) “Results” and (2) “Competencies”. (D. 32-2 at 1). Both categories were rated on a scale of 1 through 3, with 1 being the lowest and 3 being the highest. Id. Plaintiff testified that it was an ongoing joke at State Farm that everyone receives a 2-2 score on their EPRs

because that is standard and leads to a certain kind of pay and benefits increase. (D. 35-2 at 43). In addition to the rating scale, the EPRs also included “Mid-Cycle Review Comments” and “End-Cycle Review Comments” (hereinafter, collectively “comments”), which allowed the manager to provide additional feedback on an employee’s performance. (D. 32-2 at 1). During Plaintiff’s employment at State Farm, three EPRs were completed during the following time periods: • First EPR: Plaintiff’s performance cycle from March 1, 2012- February 28, 2013; • Second EPR: Plaintiff’s performance cycle from March 1, 2013- February 28, 2014; • Third EPR: Plaintiff’s performance cycle from March 1, 2014- December 31, 2014. (D. 30 at 25-47).

In all three EPRs, Plaintiff received a level 2 in “Results,” meaning he “consistently met and occasionally exceeded expectations.” (D. 30 at 33, 42; D. 31 at 16). The comments highlighted Plaintiff’s technical skills and prior experience as being excellent attributes he brought to the Development Practices Team. (D. 30 at 31, 40; D. 31 at 13). Plaintiff also received a level 2 in “competencies” in his first two EPRs and a level 1 in “competencies” in his third EPR. Level 1 meant that he “demonstrated some competencies, but not others.” Id. In contrast to the comments regarding Plaintiff’s technical skills, the comments regarding his “competencies” in all three reviews were more critical. The comments in Plaintiff’s first EPR stated, in part: I have received feedback indicating that some associates do not want to continue working with [Kuk]. Critical thinking is definitely needed and constructive feedback on State Farm practices, technical approach and architectural decisions is helpful, but [Kuk] needs to work on understanding these items and moving on once his suggestions have been heard.

Id. at 31. Defendant recommended Plaintiff focus on having a positive attitude and collaborate with others in order to be a productive addition to the team. Id. at 32. In the second EPR, the comments again highlighted issues, stating: While admirable and overall a positive competency, [Kuk] at times is perceived as more tenacious than called for or pushing alternatives to the point of becoming a negative influence. [Kuk] and I have discussed these situations and while better than a year ago, still have risen occasionally. Listening, collaborating and at times following options brought forth by others on the team are facets of working within the Development Practices team that I expect [Kuk] to embrace. [Kuk]’s approach can put individuals on the defensive, creating a less than productive environment. Recognizing when this starts to occur and choosing a different approach are definite aspects to work on going forward… [Kuk] has a lot of potential and is someone who could operate consistently at a very high level if he can avoid putting individuals on the defensive and exhibits a willingness to accept input.

Id. at 40. Defendant recommended that Plaintiff be more aware of when he put individuals on the defensive, exhibit a positive approach and attitude, and be receptive to input from others. Id. at 41. In response to the second EPR, Plaintiff submitted a written rebuttal regarding the comments he did not agree with. Id. at 43-47. In addition to his written rebuttal, Plaintiff had four separate “rebuttal” meetings in June 2014 with management to discuss his concerns and disagreements with the comments in his second EPR. (D. 31 at 1-6). Plaintiff’s third EPR again provided similar feedback and concerns, stating: Feedback regarding [Kuk] also indicates he needs to work on a more collaborative approach when engaging in dialogue. Understanding how others are receiving the information he is delivering would be greatly beneficial to [Kuk]. Working on his influence with others would also assist him in helping people understand the benefits of his ideas, namely being more succinct and recognizing what parameters have already been established. This would allow him to understand the entire initiative and what can be controlled or changed.

(D. 31 at 11). His manager went on to state in the comments:

I encourage [Kuk] to work on methods to become more self-aware and to approach his work with more humility and selflessness. Doing so will enable him to focus on the changes needed to improve his communication, relationship with others, and performance as a team member. Ultimately, this will produce a well- rounded degree of credibility that will enhance his influence and results.

Id. at 13. Plaintiff again submitted rebuttals to these comments and refused to sign the EPR. In response, his manager, the manager’s supervisor, various human resources (“HR”) personnel, and division leadership met with him at least seven times between January 2015 and the end of his employment in May 2015 to help him improve his performance deficiencies. (D. 32-2). Outside the EPR process, Plaintiff continued to have performance issues. In March 2015, a performance memorandum was issued to Plaintiff addressing several ongoing concerns regarding his interpersonal skills and deficiencies in core competencies over the previous six months and expectations to correct his interactions with others. Id. at p. 2; D. 36-1 at 49. At that point, he was warned that if he failed to demonstrate immediate and sustained improvement in his performance, it might lead to further disciplinary action and possibly termination of his employment. Id. Plaintiff then requested two meetings with the assistant vice president and HR manager and disagreed with them regarding the matters discussed and the plan of action going forward. (D. 32-3, p. 2). In April 2015, Plaintiff’s manager, his manager’s supervisor, and several HR personnel met with him again regarding his “competencies.” (D. 36-1 at 53).

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Kuk v. State Farm, Counsel Stack Legal Research, https://law.counselstack.com/opinion/kuk-v-state-farm-ilcd-2020.