Krystyne Farris v. Intuit, Inc.

District Court, M.D. Pennsylvania·Decided August 6, 2026·No. 3:25-cv-02028·Unknown

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF PENNSYLVANIA KRYSTYNE FARRIS,

Plaintiff, CIVIL ACTION NO. 3:25-CV-02028 v. (MEHALCHICK, J.) INTUIT, INC.,

Defendant.

MEMORANDUM On October 27, 2025, Plaintiff Krystyne Farris (“Farris”) initiated this action by filing a complaint. (Doc. 1). On February 3, 2026, Farris filed the operative amended complaint against Defendant Intuit, Inc. (“Intuit”). (Doc. 8). Before the Court is Intuit’s motion to dismiss. (Doc. 10). For the following reasons, Intuit’s motion is denied. I. BACKGROUND AND PROCEDURAL HISTORY The following background is taken from the amended complaint and, for purposes of the instant motion, is taken as true. (Doc. 8). Intuit is a California corporation which employed Farris from February 15, 2015, until November 8, 2023. (Doc. 8, ¶¶ 7, 10). From February 15, 2015, through August 2019, Farris worked as a part-time employee but in August 2019, Intuit hired Farris as a full-time employee. (Doc. 8, ¶ 11). Intuit continued to promote Farris until she was in a managerial role at the time of her termination. (Doc. 8, ¶ 11). Farris suffers from various spinal conditions including bilateral foraminal stenosis, anterolisthesis, and bilateral pars defect. (Doc. 8, ¶ 12). In 2017, she was also diagnosed with a hernia. (Doc. 8, ¶ 12). These conditions limit Farris’s ability to walk, stand, and bend. (Doc. 8, ¶ 12). Around May 2023, Farris’s doctor discovered Farris had elevated liver enzymes and recommended additional testing on a suspicion of an autoimmune disorder. (Doc. 8, ¶ 13). Around mid-July 2023, Farris notified Intuit’s rostering team, Damon Lou (“Lou”) and Margaret Lambos (“Lambos”), that she required medical leave from approximately July 20, 2023, until September 1, 2023, in connection with her various conditions. (Doc. 8, ¶ 14).

When Farris returned from work in September 2023, she told her supervisor, Anthony Natale (“Natale”) about her conditions. (Doc. 8, ¶ 15). In response, Natale directed Farris to submit an accommodations request to Intuit’s human resources department. (Doc. 8, ¶ 16). Farris spoke with Susan Casilla (“Casilla”), Intuit’s Senior Absence and Accommodations Specialist, about the need for a flexible work schedule due to her conditions. (Doc. 8, ¶ 16). After her conversation with Casilla, Farris determined that she did not need to submit a formal accommodations request because she could use her “sick time” to attend doctor’s appointments. (Doc. 8, ¶ 16). After Farris’s discussions with Casilla, Farris began to experience a pattern of hostility from her supervisors, which included Natale threatening to

terminate her should she miss any meetings, regardless of whether her absence is related to her conditions. (Doc. 8, ¶¶ 17-18). Around October 2023, Farris notified Natale that she needed to undergo a surgical biopsy on November 6, 2023, as further treatment and testing for her potential autoimmune disorder. (Doc. 8, ¶ 19). Farris met with Casilla to review her medical leave options. (Doc. 8, ¶ 20). Casilla directed her to consult with her physician and submit a formal accommodations request. (Doc. 8, ¶ 20). Casilla represented to Farris that she could not initiate Family and Medical Leave Act (“FMLA”) leave for thirty days. (Doc. 8, ¶ 20). Farris’s physician advised her to request FMLA leave, and Farris contacted Casilla to request FMLA leave. (Doc. 8, ¶ 21). Casilla did not respond to Farris’s FMLA leave request. (Doc. 8, ¶ 21). When Farris returned to work on November 8, 2023, Intuit terminated her for alleged “performance issues.” (Doc. 8, ¶ 22). On February 3, 2026, Farris filed the operative amended complaint alleging three counts under federal and state law. (Doc. 8). In Count I, Farris alleges Intuit is liable under

the Americans with Disabilities Act (“ADA”) for disability discrimination and retaliation. (Doc. 8, ¶¶ 24-27). In Count II, Farris alleges Intuit is liable under the FMLA for interference and retaliation. (Doc. 8, ¶¶ 28-31). In Count III, Farris alleges Intuit is liable under the Pennsylvania Human Relations Act (“PHRA”) for disability discrimination and retaliation. (Doc. 8, ¶¶ 32-35). On February 17, 2026, Intuit filed a motion to dismiss. (Doc. 10). On March 3, 2026, Intuit filed a brief in support. (Doc. 11). On March 17, 2026, Farris filed a brief in opposition. (Doc. 12). On March 31, 2026, Intuit filed a reply brief. (Doc. 13). Accordingly, this matter is ripe and ready for disposition.

II. LEGAL STANDARD Rule 12(b)(6) of the Federal Rules of Civil Procedure authorizes a defendant to move to dismiss for “failure to state a claim upon which relief can be granted.” Fed. R. Civ. P. 12(b)(6). To assess the sufficiency of a complaint on a Rule 12(b)(6) motion, a court must first take note of the elements a plaintiff must plead to state a claim, then identify mere conclusions that are not entitled to the assumption of truth, and finally determine whether the complaint’s factual allegations, taken as true, could plausibly satisfy the elements of the legal claim. Burtch v. Milberg Factors, Inc., 662 F.3d 212, 221 (3d Cir. 2011). In deciding a Rule 12(b)(6) motion, the Court may consider the facts alleged on the face of the complaint, as well as “documents incorporated into the complaint by reference, and matters of which a court may take judicial notice.” Tellabs, Inc. v. Makor Issues & Rights, Ltd., 551 U.S. 308, 322 (2007). After recognizing the required elements that make up the legal claim, a court should “begin by identifying pleadings that, because they are no more than conclusions, are not

entitled to the assumption of truth.” Ashcroft v. Iqbal, 556 U.S. 662, 679 (2009). The plaintiff must provide some factual ground for relief, which “requires more than labels and conclusions, and a formulaic recitation of the elements of a cause of action will not do.” Bell Atlantic Corp. v. Twombly, 550 U.S. 544, 555 (2007). “[T]hreadbare recitals of the elements of a cause of action, supported by mere conclusory statements, do not suffice.” Iqbal, 556 U.S. at 678. Thus, courts “need not credit a complaint’s ‘bald assertions’ or ‘legal conclusions’. . . ” Morse v. Lower Merion Sch. Dist., 132 F.3d 902, 906 (3d Cir. 1997) (quoting In re Burlington Coat Factory Sec. Litig., 114 F.3d 1410, 1429-30 (3d Cir. 1997)). Nor need a court assume that a plaintiff can prove facts that the plaintiff has not alleged. Associated Gen. Contractors of Cal. v.

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