Krishna Reddy v. Mediscribes, Inc.

CourtDistrict Court, W.D. Kentucky
DecidedJuly 13, 2021
Docket3:20-cv-00128
StatusUnknown

This text of Krishna Reddy v. Mediscribes, Inc. (Krishna Reddy v. Mediscribes, Inc.) is published on Counsel Stack Legal Research, covering District Court, W.D. Kentucky primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Krishna Reddy v. Mediscribes, Inc., (W.D. Ky. 2021).

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF KENTUCKY LOUISVILLE DIVISION

KRISHNA REDDY Plaintiff

v. Civil Action No. 3:20-cv-128-RGJ

MEDISCRIBES, INC.; EZDI, INC.; Defendants VATSAL GHIYA; RAHUL MEHTA; JAN MEANS; KRISSY SCOTT; MMODAL, LLC; JENNY RILEY; LOIS MATVEY; and DOES 1-100 INCLUSIVE, with the individual defendants being sued in their individual capacity as well as in their official capacity as employees/agents of their respective employers

* * * * *

MEMORANDUM OPINION AND ORDER

Defendants Mediscribes, Inc. (“Mediscribes”), Ezdi, Inc. (“Ezdi”), and Vatsal Ghiya (“Ghiya”) move to dismiss Plaintiff Krishna Reddy’s (“Reddy”) claims against them. [DE 19]. Reddy responded, [DE 58], and Defendants replied. [DE 64]. Defendants Rahul Mehta (“Mehta”) Jan Means (“Means”) and Krissy Scott (“Scott”) move to quash service of summons and Complaint [DE 48] and Defendants Lois Matvey (“Matvey”) and Jenny Riley (“Riley”) move to dismiss for improper service of process and/or to quash service. [DE 96]. Plaintiff has responded and Defendants have replied. [DE 59, 66, 97, 99]. Finally, Reddy moves to strike Matvey and Riley’s Motion to Dismiss [DE 102] and for reconsideration of the Court’s most recent Order. [DE 108]. Further, pursuant to the Court’s Order [DE 107] an initial review of Reddy’s Complaint under 28 U.S.C. § 1915(e)(2) is needed. These matters are ripe. For the reasons below, Mediscribes, Ezdi, and Ghiya’s Motion to Dismiss [DE 19] is GRANTED, and pursuant to the Court’s 28 U.S.C. § 1915(e)(2) review, Reddy’s Complaint [DE 1] is DISMISSED. Mehta, Means, and Scott’s Motion to Quash Service of Summons and Complaint [DE 48] is DENIED as moot. Matvey and Riley’s Motion to Dismiss for Improper Service of Process and/or to Quash Service [DE 96] is DENIED as moot. Reddy’s Motion to Strike [DE 102] and Motion for Reconsideration [DE 108] are DENIED. I. BACKGROUND

Reddy brings this action pro se and in forma pauperis against several named and unnamed Defendants (collectively “Defendants”). [DE 6]. MModal is a “healthcare technology company” that subcontracts medical transcription work to Mediscribes. [DE 1 at 3, 4]. Mediscribes “is a medical transcription company,” and its parent company is Ezdi,1 a “technology company.” [Id. at 2]. Ghiya2 “was a co-founder and President of” Mediscribes. [Id.]. Mehta “was the Vice President of Global Operations at” Mediscribes. [Id.]. Defendant Jan Means (“Means”) “was the Manager of Transcription Operations” and Defendant Krissy Scott (“Scott”) “was Accounts Manager and Recruiter” at Mediscribes. [Id. at 3]. Defendant Lois Matvey (“Matvey”) “was a manager at” MModal. [Id.]. Finally, “DOES 1 through 100 inclusive . . . probably are/were

employees/agents of the remaining defendants[,]” and Reddy alleges that “each of the fictitiously named defendants is responsible in some manner for the occurrences . . . alleged [in her Complaint], and the damages [t]herein alleged were proximately caused by their conduct.” [Id.]. This allegation is the only reference Reddy makes in her Complaint to the fictitiously named defendants. [See DE 1].

1 While the Court questions whether Reddy has provided sufficient factual justification for Ezdi’s inclusion in this suit, out of an abundance of caution, the Court will analyze each of Reddy’s claims for failure to state a claim pursuant to 28 U.S.C. § 1915(e)(2). 2 As with Ezdi, the Court questions whether Reddy has provided enough factual content concerning Ghiya to justify his inclusion in this suit. However, as with Ezdi, for the sake of completeness and out of an abundance of caution, the Court will analyze the substance of Reddy’s claims as pleaded. Reddy worked for Mediscribes and claims that Mediscribes mischaracterized her as an independent contractor. [Id. at 4]. Reddy brings seven claims against Defendants arising from her relationship with Mediscribes: (1) discriminatory employment practices, harassment, hostile work environment, and retaliation [id. at 11]; (2) tortious wrongful termination in violation of public policy [id. at 13]; (3) breach of contract and implied covenant of good faith and fair dealing [id. at

14]; (4) fraud, deceit, and civil conspiracy [id. at 15]; (5) defamation [id. at 16]; (6) intentional and negligent interference with contract and with prospective economic advantage [id. at 18]; and (7) intentional and negligent infliction of emotional distress. [Id. at 19]. Reddy is “a woman of East Indian origin.” [Id. at 4]. After she graduated from medical school in India, she moved to the United States where she has since “been working in the medical transcription industry . . . in the capacity of a ‘Medical Transcriptionist’ as well as a ‘Quality Assurance Editor.’” [Id.]. She first applied to Mediscribes in March 2013 for an “Escription Editor” position. [Id.]. Reddy claims that despite being qualified for the position, she “was discriminated [against] by defendant Krissy Scott and was not offered that position at the time.”

[Id. at 5]. In March 2017, after responding to another Mediscribes listing for a different position, Reddy “was hired initially as a ‘Medical Transcriptionist[.]’” [Id.]. Reddy completed “MModal’s transcription platform training, [then] was given access to both ‘Fluency’ . . . an internet-based transcription platform, and to ‘Fluency Manager’ . . . an MModal website where all the necessary documents such as detailed ‘Client Profile’ documents” and various MModal guidelines were available. [Id.]. Less than two weeks after Reddy started as a Medical Transcriptionist, she “was offered a ‘Quality Assurance Editor’ [“QA Editor”] position by Krissy Scott with” hourly wages and guaranteed pay “even if there was no work during [Reddy’s] scheduled hours[.]” [Id.]. Reddy asserts that her superiors, Scott and Means, “were inexperienced at their jobs[,]” because Means “did not show the necessary expertise in transcription,” and Scott “seemed to be ignorant of the public policies with regard to employment as she overhired employees” and “did not pay them for ‘waiting for work[.]’” [Id.]. Reddy also perceived her superiors as being inexperienced with both the Fluency and Fluency Manager platforms. [Id.].

Reddy represents that while other QA Editors had access to the full version of the Client Profile, a document that QA Editors have to cite to in the course of their duties, Reddy only had access to excerpts from the Client Profile document. [Id.]. According to Reddy, this was because the long form of the Client Profile document was only available through Fluency Manager, and her “ID was restrained from accessing those documents which were necessary for performance of [her] job as a QA Editor.” [Id. at 6]. Scott, aware of this issue, shared her screen with Reddy to show Reddy where the necessary documents could be accessed; still, according to Reddy, her “ID did not have access to those documents, and [Scott] would not have MModal’s IT Department provide [Reddy’s] ID . . . access[.]” [Id.]. Reddy requested a physical copy of the Client Profile

for offline use, as she represents was “the practice in the transcription industry[.]” [Id.]. Reddy claims that Means denied this request “as she felt [the long form document] was ‘too long’ and because she preferred the ‘short form.’” [Id.]. Reddy argues that Means and Scott “were harassing [her] and blaming [her] for not complying with [the] Client Profile instructions that they did not provide [her] to begin with[.]” [Id. at 6-7].

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Krishna Reddy v. Mediscribes, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/krishna-reddy-v-mediscribes-inc-kywd-2021.