Kocher v. Oxford Life Insurance

602 S.E.2d 499, 216 W. Va. 56
CourtWest Virginia Supreme Court
DecidedJuly 2, 2004
Docket31539
StatusPublished
Cited by6 cases

This text of 602 S.E.2d 499 (Kocher v. Oxford Life Insurance) is published on Counsel Stack Legal Research, covering West Virginia Supreme Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Kocher v. Oxford Life Insurance, 602 S.E.2d 499, 216 W. Va. 56 (W. Va. 2004).

Opinions

PER CURIAM:

In this case a jury was incorrectly instructed that it had no discretion with respect to an award of punitive damages; consequently the jury’s verdict on punitive damages must be vacated and the case remanded for a new trial on that issue.

I.

The instant case arises from a lawsuit against the appellant, Oxford Life Insurance Company (“Oxford”), filed by the appellee, Charles Kocher (“Mr. Kocher”).

Mr. Kocher became an Oxford policyholder when he purchased a used truck on April 28, 1999. Mr. Kocher financed the truck purchase with a loan in the amount of $11,563.20. The dealership where Mr. Kocher purchased and financed the truck sold Mr. Kocher a credit life and disability insurance policy that was issued by Oxford, the dealership acting as Oxford’s agent.

[58]*58Mr. Kocher paid an up-front premium of more than $700.00 for the insurance. The insurance policy provided that in the event Mr. Kocher became disabled, Oxford would make the monthly truck payments until Mr. Kocher was no longer disabled. The policy also provided “dismemberment coverage” that would pay off the entire loan balance — if Mr. Kocher suffered, inter alia, the loss of his foot at or above the ankle joint.

On May 11, 1999, Mr. Kocher suffered a severe injury to his right foot from a tractor accident. After several unsuccessful surgeries over a period of months — surgeries that amounted to progressive amputations — on February 14, 2000, Mr. Koeher’s right leg was finally amputated above his ankle, but below his knee.

Shortly after the accident, Mr. Kocher notified Oxford of his injury, seeking benefits under the Oxford policy. Mr. Kocher asserts that Oxford repeatedly, improperly, and unreasonably failed to comply with its duties under the policy, thus breaching Oxford’s statutory, contractual, and common-law duties to Mr. Kocher as a policyholder. Oxford denies these assertions. On July 15, 2000, Mr. Kocher filed suit against Oxford, making claims for breach of contract, statutory unfair claims settlement practices, and breach of the implied covenant of good faith and fair dealing.

The lawsuit progressed in the pre-trial discovery phase. According to detailed findings of fact later made by the circuit court, Oxford engaged in substantial litigation misconduct during the pre-trial period — including failure to comply with discovery requests; giving false information about other claims filed against Oxford in West Virginia; and improper deposition conduct. The trial court found that Oxford’s litigation misconduct was a continuing pattern of misconduct, and not “isolated occurrences.” Our review indicates that the court’s findings were well-grounded in the record.

In addition, the circuit court found that Oxford had engaged in a particular instance of extreme litigation misconduct. On or about February 6, 2002, Oxford’s Senior Vice President, Larry Goodyear, the company’s second-in-command, traveled from the company’s office in Arizona to West Virginia, via Pittsburgh, for Mr. Goodyear’s deposition. (The trial of the case was set for March of 2002.) In connection with that trip, Mr. Goodyear’s secretary in Arizona called Mr. Koeher’s home and pretended to be a Federal Express employee who was seeking directions to deliver a package to Mr. Koi nor. Using this ruse, the secretary obtained driving directions to Mr. Kocher’s house, and relayed those directions to Mi'. Goodyear, who paid a visit to Mr. Kocher at Mr. Koch-er’s home near St. Mary’s, West Virginia— and then drove to Huntington, West Virginia, to Mr. Goodyear’s attorney’s office.

Mr. Goodyear has an undergraduate college degree in psychology and human behavior and a master’s degree in business administration. Before visiting Mr. Kocher, Mr. Goodyear advised both Oxford’s President and CEO, and Oxford’s Compliance Director, of Mr. Goodyear’s intention to visit Mr. Kocher. They made no objection. Oxford’s Director of Operations had previously attended the deposition of Mr. Kocher, where Oxford’s counsel had tried to raise the question of settlement directly with Mr. Kocher, and had been told by Mr. Kocher’s counsel that all settlement discussions were to be with Mr. Koeher’s counsel.

Neither Mi*. Goodyear nor anyone else from Oxford called Mr. Kocher to let him know that Mr. Goodyear was coming. Nor did Mr. Goodyear advise his counsel in West Virginia or Mr. Koeher’s counsel of Mr. Goodyear’s intended visit.

Mr. Goodyear arrived unannounced at Mr. Kocher’s home, and was invited in. Mr. Kocher was not aware of any impropriety in the visit.

According to Mr. Goodyear, he talked to Mr. Kocher “about a lot of stuff. We talked about his accident ... about trucks a bit ... fishing ... my dad had an injury similar to Mr. Kocher’s ... I apologized for how Oxford had treated him [and] as I was leaving Mr. Kocher’s house, I made a comment to him, ‘Well, can we do anything for you?’ He told me, ‘No, I’ve already got counsel and lawyers.’ ”

[59]*59According to Mr. Koeher, Mr. Goodyear characterized Oxford as a “mom-and-pop” insurance company, and asked Mr. Koeher, “I don’t suppose there’s anything I can do here tonight to resolve this matter, or has it went too far with your attorneys?” Mr. Koeher replied “I’m not going to say nothing.”1

Shortly thereafter, Mr. Kocher’s counsel learned of Mr. Goodyear’s visit, and sought to obtain more facts about the visit. In a deposition, Mr. Goodyear denied that anyone at Oxford had called Mr. Koeher or had represented themselves as a Federal Express employee in order to obtain directions to Mr. Kocher’s house. Mr. Goodyear said that his secretary had obtained directions to Mr. Koeher’s home through an Internet site that can in some circumstances give driving directions to particular addresses. However, the record suggests that the particular Internet site did not provide directions to rural route addresses like Mr. Kocher’s; and also that its directions do not give information such as “look for a mailbox that has no name on it.”

Soon after Mr. Goodyear gave his deposition, Oxford advised the court that Mr. Goodyear’s testimony had been erroneous, and that a phone call had been made by Mr. Goodyear’s secretary to the Koeher home to obtain driving directions. At trial Mr. Goodyear’ claimed that at the time of his visit and at the time he gave his deposition, he had no knowledge of such a call. When the trial court ordered Oxford to produce the secretary who Mr. Goodyear said had made the call, Oxford did not do so, saying that she had “resigned.” Mr. Goodyear also testified at trial that while he was driving to Mr. Koeher’s home, he was in communication via a cell phone with his secretary, who was directing him where to turn, etc., to get to the Koeher home, using the directions that she had obtained from the phone call.2

When the circuit judge, in early March of 2002, took up a motion by Mr. Koeher for sanctions based on Oxford’s litigation misconduct — including Mr. Goodyear’s visit to Mr. Kocher’s house — the judge stated that in 31 years of legal experience, he had never seen such egregious act of misconduct by a party to a lawsuit. As a sanction for the misconduct, the judge struck Oxford’s defenses and granted judgment to Mr. Koeher against Oxford for liability to Mr. Koeher, and allowed the case to be tried to the jury only on the issue of the actual and punitive damages due to Mr. Koeher.

A damages-only trial was subsequently held, in which substantial testimony and evidence was presented by Mr.

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Kocher v. Oxford Life Insurance
602 S.E.2d 499 (West Virginia Supreme Court, 2004)

Cite This Page — Counsel Stack

Bluebook (online)
602 S.E.2d 499, 216 W. Va. 56, Counsel Stack Legal Research, https://law.counselstack.com/opinion/kocher-v-oxford-life-insurance-wva-2004.