Ketler Bossé, Plaintiff v. New York Life Insurance Company, New York Life Insurance and Annuity Corp., and New York Life Insurance Company of Arizona, Defendants

2019 DNH 190
CourtDistrict Court, D. New Hampshire
DecidedNovember 13, 2019
Docket19-cv-016-SM
StatusPublished
Cited by1 cases

This text of 2019 DNH 190 (Ketler Bossé, Plaintiff v. New York Life Insurance Company, New York Life Insurance and Annuity Corp., and New York Life Insurance Company of Arizona, Defendants) is published on Counsel Stack Legal Research, covering District Court, D. New Hampshire primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ketler Bossé, Plaintiff v. New York Life Insurance Company, New York Life Insurance and Annuity Corp., and New York Life Insurance Company of Arizona, Defendants, 2019 DNH 190 (D.N.H. 2019).

Opinion

UNITED STATES DISTRICT COURT

DISTRICT OF NEW HAMPSHIRE

Ketler Bossé, Plaintiff

v. Case No. 19-cv-016-SM Opinion No. 2019 DNH 190 New York Life Insurance Company, New York Life Insurance and Annuity Corp., and New York Life Insurance Company of Arizona, Defendants

O R D E R

Plaintiff Ketler Bossé filed suit against defendants, New

York Life Insurance Company, New York Life Insurance and Annuity

Corp., and New York Life Insurance Company of Arizona

(collectively, “New York Life”), asserting various federal and

state employment-related claims arising out of Bossé’s 14-year

affiliation with New York Life. New York Life demands that the

claims be arbitrated, based on an arbitration clause found in a

2004 employment contract. Pending arbitration, New York Life

seeks to have this case dismissed or stayed. Failing that, New

York Life moves to dismiss Count III of Bossé’s complaint

(conspiracy to interfere with Bossé’s civil rights) for failure

to state a claim. Bossé objects. BACKGROUND

Bossé was affiliated with New York Life in a variety of

capacities for well over a decade. He began working as a

soliciting agent in the company’s New Hampshire office in 2001.

At that time, Bossé signed an Agent’s Contract, which authorized

him to “solicit applications for individual life insurance

policies, individual annuity policies, individual health

insurance policies, group insurance policies, and group annuity

policies” on the company’s behalf. Compl., Exh. C. As an

“agent,” Bossé was an independent contractor. He earned

commissions based on a percentage of first-year and renewal

premiums generated from his sales of New York Life insurance

products. The Agent’s Contract did not include an agreement to

arbitrate any disputes that might arise out of that contractual

relationship.

In 2004, Bossé became an employee of the company, entering

into a “Partner’s Employment Agreement” with New York Life

(“Partner’s Agreement”). Paragraph Five of the Partner’s

Agreement is an arbitration clause that reads as follows:

The Partner and New York Life agree that any dispute, claim or controversy arising between them, including those alleging employment discrimination (including sexual harassment and age and race discrimination) in violation of a statute (hereinafter “the Claim”), as well as any dispute as to whether such Claim is arbitrable, shall be resolved by an arbitration

2 proceeding administered by the NASD in accordance with its arbitration rules.

Marquez Decl., Exh. A, at ¶ 5(a). The Partner’s Agreement also

provides that the arbitration obligation survives termination of

the agreement itself. Id. at ¶ 10.

New York Life says the arbitration provision was

specifically drafted to take into account the “history between

New York Life and its many employees and agents.” Defs.’ Mem.

in Supp. of Mot. to Dismiss at 6. New York Life explains that

the company and its employees “contemplate an ongoing

relationship” at the outset, that over the years “may take a

variety of forms: agent, district agent, sales manager,

registered representative, corporate employee.” Id. So, say

defendants, to avoid a “patchwork resolution system,” the

Partner’s Agreement provides for arbitration of all claims,

including those claims that may arise in a later stage of the

anticipated relationship. (It is not clear why, given that

explanation, the earlier 2001 Agent’s Contract did not include

an obligation to arbitrate any disputes that may arise in later

stages of an anticipated ongoing relationship.)

In 2005, Bossé transitioned back to an Agent’s position (no

arbitration agreement). In 2013, Bossé became a District Agent

and, again, his contract with New York Life contained no

3 arbitration agreement. As a District Agent, Bossé could

establish his own firm separate from the New Hampshire New York

Life office, and hire his own agents. Whether the District

Agent Agreement Bossé signed was ever executed by New York Life

is unclear at this point.

As a District Agent, Bossé opened his own office, at

significant personal cost, and hired several other agents.

Bossé was New York Life’s first African-American District Agent.

The agents he hired were racially diverse. According to Bossé,

that racial diversity provoked a strong reaction of racial

animus and discrimination from some New York Life associates.

As a result, Bossé alleges that the company: failed to process

and underwrite insurance applications submitted by Bossé and his

agents; engaged in back billing that undermined Bossé and his

agents; and “stole or drove away” agents Bossé hired to work in

his office. Compl. ¶ 41. Bossé further alleges that the

company treated him differently than similarly situated New York

Life District Agents who were white, and failed to investigate

the disparate treatment complaints he made.

On January 15, 2016, New York Life terminated Bossé’s

District Agent Contract, purportedly based on inaccuracies found

in the electronic application process related to a particular

client. Bossé contends that the termination was retaliatory,

4 that the reasons given by New York Life for termination were

pretextual, and that his contract was actually terminated based

on racial discrimination. He further contends that, following

termination, New York Life defamed him to his New York Life

clients, many of whom then ceased doing business with him.

Bossé filed this suit, asserting claims for discrimination

and retaliation under 42 U.S.C. § 1981, conspiracy to interfere

with civil rights under 42 U.S.C. § 1985, and breach of contract

under 42 U.S.C. § 1981. He also asserts a host of state law

claims, including claims for breach of the covenant of good

faith and fair dealing, fraud, wrongful termination, tortious

interference with economic advantage, violation of New

Hampshire’s Consumer Protection Act (RSA 358-A), breach of

fiduciary duty, unjust enrichment, quantum meruit, conversion,

defamation per quod, and defamation per se.

I. Motion to Compel Arbitration

Relying on the 2004 Partner’s Agreement, New York Life

insists that Bossé’s current claims be dismissed in favor of

arbitration because, under the terms of that Agreement, and

provisions of the Federal Arbitration Act, he is obligated to

arbitrate all claims he might have against New York Life before

the Financial Industry Regulatory Authority (“FINRA”).

5 A. Discussion

The Federal Arbitration Act “establishes ‘a liberal federal

policy favoring arbitration agreements.’” Epic Sys. Corp. v.

Lewis, 138 S. Ct. 1612, 1621 (2018) (quoting Moses H. Cone

Memorial Hospital v. Mercury Constr. Corp., 460 U.S. 1, 24

(1983)) (additional citations omitted). Accordingly, the Act

“requires courts to enforce covered arbitration agreements

according to their terms.” Lamps Plus, Inc. v. Varela, 139 S.

Ct.

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2019 DNH 190, Counsel Stack Legal Research, https://law.counselstack.com/opinion/ketler-bosse-plaintiff-v-new-york-life-insurance-company-new-york-life-nhd-2019.