KBC Asset Management NV v. Discover Financial Services

CourtDistrict Court, N.D. Illinois
DecidedMarch 31, 2025
Docket1:23-cv-06788
StatusUnknown

This text of KBC Asset Management NV v. Discover Financial Services (KBC Asset Management NV v. Discover Financial Services) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
KBC Asset Management NV v. Discover Financial Services, (N.D. Ill. 2025).

Opinion

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION KBC ASSET MANAGEMENT NV, NEW YORK CITY EMPLOYEES’ RETIREMENT SYSTEM, NEW YORK CITY POLICE PENSION FUND, NEW YORK CITY FIRE DEPARTMENT PENSION FUND, and TEACHERS’ RETIREMENT SYSTEM OF THE CITY OF NEW YORK, individually and on behalf of all others similarly situated, Plaintiffs, Case No. 23-cv-06788 v. Judge Martha M. Pacold DISCOVER FINANCIAL SERVICES, ROGER C. HOCHSCHILD, JOHN T. GREENE, R. MARK GRAF, MARY K. BUSH, CANDACE H. DUNCAN, JOSEPH F. EAZOR, CYNTHIA GLASSMAN, THOMAS G. MAHERAS, MICHAEL MOSKOW, DANIELA O’LEARY GILL, JOHN B. OWEN, DAVID L. RAWLINSON II, and JENNIFER L. WONG, Defendants.

MEMORANDUM OPINION AND ORDER Plaintiffs KBC Asset Management NV, New York City Employees’ Retirement System, New York City Police Pension Fund, New York City Fire Department Pension Fund, and Teachers’ Retirement System of the City of New York filed this lawsuit against Discover Financial Services, three of its former and current officers, Roger C. Hochschild, John T. Greene, R. Mark Graf, and ten of its former and current directors, Mary K. Bush, Candace H. Duncan, Joseph F. Eazor, Cynthia Glassman, Thomas G. Maheras, Michael Moskow, Daniela O’Leary Gill, John B. Owen, David L. Rawlinson II, and Jennifer L. Wong. The amended complaint, [74],1 alleges violations of Sections 10(b) and 20(a) of the Securities Exchange Act of 1934 and SEC Rule 10b–5. Plaintiffs sue on behalf of themselves and a putative class of others who purchased or acquired Discover stock between February 21, 2019, and January 17, 2024. Id. ¶ 24. Defendants move to dismiss the amended complaint under Federal Rule of Civil Procedure 12(b)(6). [89]. For the reasons below, defendants’ motion is granted. The amended complaint, [74], is dismissed without prejudice. BACKGROUND At the motion to dismiss stage, the court accepts as true the well-pleaded factual allegations in the amended complaint, [74], and draws all reasonable inferences in plaintiffs’ favor. Tamayo v. Blagojevich, 526 F.3d 1074, 1081 (7th Cir. 2008). The court may consider documents critical to the complaint and referred to in it, as well as information subject to proper judicial notice. Geinosky v. City of Chicago, 675 F.3d 743, 745 n.1 (7th Cir. 2012). I. The Defendants Discover Financial Services (“Discover”) is a digital banking and payment services company. [74] ¶ 34. It offers customers loans of various types (such as credit card loans, private student loans, and mortgages) as well as deposit products (such as savings and checking accounts). Id. ¶ 35. Individual defendants held various high-level positions within Discover between February 21, 2019, and January 17, 2024. Roger C. Hochschild served as Discover’s CEO and President from October 2018 to August 14, 2023. Id. ¶ 36. John T. Greene served as Discover’s Chief Financial Officer and Executive Vice President, replacing R. Mark Graf, who served in those roles from April 2011 to September 18, 2019. Id. ¶¶ 37–38. Mary K. Bush, Candace H. Duncan, Joseph F. Eazor, Cynthia Glassman, Thomas G. Maheras, Michael Moskow, Daniela O’Leary Gill, John B. Owen, David L. Rawlinson II, and Jennifer L. Wong sat on the Audit Committee or Risk Oversight Committee of Discover’s board of directors. Id. ¶¶ 40–49. II. Discover’s Compliance Issues In earnings calls and board meetings of every major financial services company, attendees are bound to hear terms like “compliance” and “risk management.” Both refer to “risks relating to possible violations of applicable laws, regulations, contractual terms, standards, or internal policies where such violation could result in direct or indirect financial liability, civil or criminal penalties, regulatory sanctions, or other negative effects for the organization or its personnel.” Id. ¶ 60 (quoting Comm. of Sponsoring Orgs. of the Treadway Comm’n, Compliance

1 Bracketed numbers refer to docket entries and are followed by page or paragraph citations. Page numbers refer to the CM/ECF page number. Risk Management: Applying the COSO ERM Framework, at 1). Put simply, discussion of “compliance” or “risk management” is discussion about whether the company was, is, or will be complying with state and federal laws and regulations. According to its public disclosures, Discover organizes its risk management program through “three lines of defense.” Id. ¶ 71 (quoting [90-8] at 11 (2022 Form 10-K)). First, Discover’s business units “identify[] and manag[e] risks that arise from day-to-day operations as well as those driven by change.” Id. ¶ 72. Second, the corporate risk management (“CRM”) department establishes and implements “enterprise-level risk management standards and policies.” Id. ¶ 73. Last, the internal audit department “performs periodic, independent reviews and tests compliance with risk management policies, procedures and standards across [the] Company”—in other words, checks the work of the corporate risk management department. Id. ¶ 74 (alteration in original). These three lines of defense were not impenetrable. On October 18, 2021, the Federal Deposit Insurance Corporation (“FDIC”) published a Consumer Compliance Report of Examination discussing its investigation into Discover’s banking practices. Id. ¶ 160. The Report identified violations of the Federal Trade Commission Act, the Truth-in-Lending Act, the Servicemembers Civil Relief Act, and the Electronic Records and Signatures in Commerce Act, as well as implementing regulations. Id. ¶¶ 160–162. On September 25, 2023, Discover entered into a consent order with the FDIC, agreeing to undertake specific measures to “eliminate or correct, and prevent the unsafe or unsound banking practices and the violations of law or regulation identified in the” 2021 Report. Id. ¶¶ 165–168. Some of these violations occurred during the time period relevant to this suit. Id. ¶ 170. Discover also came under scrutiny from the Consumer Financial Protection Bureau (“CFPB”) for its student loan servicing practices. On July 22, 2015, Discover entered into a consent order with CFPB, agreeing to refund $16 million to consumers, pay $2.5 million in fines, and undertake specific measures to improve compliance with the Fair Debt Collection Practices Act and the Consumer Financial Protection Act. Id. ¶¶ 177–194; see [90-38]. With respect to the Consumer Financial Protection Act, the CFPB found that Discover failed to “furnish clear information regarding the student-loan interest consumers paid,” unlawfully “initiate[d] collection calls to consumers at inconvenient times,” and “overstat[ed] the minimum amount due in student-loan billing statements.” [90-38] at 2. The CFPB’s enforcement efforts did not stop there. On December 22, 2020, Discover entered into another consent order based on its failure to comply with the earlier CFPB consent order, the Consumer Financial Protection Act, and the Electronic Fund Transfer Act. [74] ¶¶ 195–211; see [90-39]. Discover agreed to pay $10 million in consumer redress and $25 million in fines, as well as to undertake specific measures to ensure “compli[ance] with the laws that the Bureau enforces, including Federal consumer financial laws and this Consent Order.” [90-39] ¶ 75; [74] ¶¶ 195–211. On July 20, 2022, Discover announced that it was “suspending until further notice its existing share repurchase program because of an internal investigation relating to its student loan servicing practices and related compliance matters.” [74] ¶ 343. When news broke, Discover’s stock price dropped 9%. Id. ¶¶ 16, 351. In November 2023, Discover announced its plan to exit the student loan servicing business. Id. ¶ 234.

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Bluebook (online)
KBC Asset Management NV v. Discover Financial Services, Counsel Stack Legal Research, https://law.counselstack.com/opinion/kbc-asset-management-nv-v-discover-financial-services-ilnd-2025.