Jones v. Experian Information Solutions, Inc.

CourtDistrict Court, S.D. New York
DecidedMarch 26, 2025
Docket1:25-cv-01535
StatusUnknown

This text of Jones v. Experian Information Solutions, Inc. (Jones v. Experian Information Solutions, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jones v. Experian Information Solutions, Inc., (S.D.N.Y. 2025).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK WESLEY JONES. Plaintiff, v. CIVIL ACTION NO.: 25 Civ. 1535 (GHW) (SLC)

EQUIFAX INFORMATION SERVICES LLC dba OPINION & ORDER EQUIFAX; EXPERIAN INFORMATION SOLUTIONS, INC. dba EXPERIAN; and TRANS UNION (OF DELAWARE), LLC aka TRANS UNION LLC dba TRANSUNION,

Defendants.

SARAH L. CAVE, United States Magistrate Judge.

I.INTRODUCTION Plaintiff Wesley Jones (“Mr. Jones”), a federal Cyber Security Engineer with a top-secret security clearance, disputed two tradelines that Defendants, three credit reporting agencies (“CRAs”),1 reported in his consumer credit reports. (ECF No. 1-1 ¶¶ 3, 28, 264–417 (the “Complaint”)). After Defendants failed to correct the tradelines, Mr. Jones filed this action asserting claims under the Fair Credit Reporting Act, 15 U.S.C. § 1681, et seq. (“FCRA”) and its New York analog, N.Y. Gen. Bus. L. § 380 et seq. (“NYFCRA”). (Id. ¶¶ 422-76). Mr. Jones now moves to strike portions of Experian’s answer, which Experian opposes. (ECF Nos. 7 (the “Answer”); 12–13 (the “Motion”); 18 (the “Opposition”); 19 (the “Reply”)). For the reasons set forth below, the Motion is DENIED.

1 Defendants are: Equifax Information Services LLC dba Equifax (“Equifax”); Experian Information Solutions, Inc. dba Experian (“Experian”); and Trans Union (of Delaware), LLC aka Trans Union LLC dba TransUnion (“TransUnion”). (ECF No. 1-1 ¶¶ 34–40, 155–63, 216–24). Mr. Jones has settled his claims against TransUnion and Equifax. (ECF Nos. 15; 16; 21; 22). II.BACKGROUND A. Factual Background The following factual background is derived from the Complaint and the Answer, the truth

of which the Court presumes for purposes of analyzing the Motion. Monterey Bay Mil. Housing, LLC v. Ambac Assur. Corp., No. 19 Civ. 9193 (PGG) (SLC), 2021 WL 4173929, at *6 (S.D.N.Y. Sept. 14, 2021). 1. Mr. Jones Mr. Jones is a federal civilian cyber security engineer for the Naval Information Warfare Center Atlantic (“NIWCA”), a division of the United States Navy (the “Navy”). (ECF No. 1-1 ¶¶ 3–

4; see ¶¶ 6–10, 15–16 (describing role of cyber security engineer); id. ¶¶ 17–22 (describing NIWCA); ¶¶ 23–27 (describing the Navy)). Mr. Jones holds a top-secret clearance with sensitive compartmented information (the “Security Clearance”), which requires him to maintain a clean credit rating and undergo regular background checks. (Id. ¶¶ 28–29). “Unlawful credit file inaccuracies” place his Security Clearance “and consequently his ability to work and ensure

cybersecurity for the American people—at [sic] jeopardy.” (Id. ¶ 30). 2. Experian2 Experian, an Ohio corporation with headquarters in California and operations in New York, is a consumer reporting agency under the FCRA and a consumer credit reporting agency under the NYFCRA. (ECF Nos. 1-1 ¶¶ 155–56, 206–09, 214–15; 7 ¶¶ 155–56, 206–09, 214–15). The Complaint includes dozens of allegations “[u]pon information and belief” regarding, inter

2 Neither Equifax nor TransUnion is a subject of the Motion and each has settled with Mr. Jones (see n.1, supra), so it is unnecessary to summarize the Complaint’s more than 150 paragraphs of allegations against them. (ECF No. 1-1 ¶¶ 34–154, 216–54). alia, Experian’s corporate history, operations, data breaches, and New York registration status. (ECF No. 1-1 ¶¶ 164–215). 3. Credit Reporting Disputes

When a consumer disputes an entry on a credit report prepared by a CRA, information about the dispute is communicated to “furnishers[,]” i.e., those who transmit information related to debts owed by consumers to CRAs, in an automated credit dispute verification form (“ACDV”) “on a web-based platform called e-OSCAR.” (ECF No. 1-1 ¶¶ 255–56). See Kinel v. Sherman Acquisition II LP, No. 05 Civ. 3456 (RCC) (THK), 2006 WL 5157678, at *13 (S.D.N.Y. Feb. 28, 2006), adopted by, 2007 WL 2049566 (S.D.N.Y. July 13, 2007) (discussing duties the FCRA imposes on

furnishers of information to CRAs). The ACDV reflects identifying information about the consumer and the disputed tradeline on the credit report. (ECF No. 1-1 ¶ 257–61). After reviewing the ACDV, the furnisher returns it to the CRA with a two-digit “response code” that specifies “whether the disputed information is accurate or should be modified or deleted.” (Id. ¶ 262).

Mr. Jones disputed two tradelines on his Experian credit report (the “Experian Report”). (ECF No. 1-1 ¶¶ 328–377). First, Mr. Jones disputed the following tradeline as “inaccurate” and/or “incomplete”: Account Name: MONRO-DC/CBNA Account Number: 6035-5113-2057-8125 11/2023 30 day late payment

(ECF No. 1-1 ¶ 332 (the “Monro-DC/CBNA Tradeline”)). Mr. Jones disputes the Monro-DC/CBNA Tradeline because he “did not pay [this] account 30 days late on 11/2023.” (Id. ¶ 333). On February 23, 2024, Mr. Jones emailed Experian a dispute letter setting forth his name, Social Security number, and description of the dispute about the Monro-DC/CBNA Tradeline, and attached copies of his Social Security card and passport. (Id. ¶¶ 328–30 (the “Monro-DC/CNBA Dispute Letter”)). Experian received the Monro-DC/CNBA Dispute Letter on March 1, 2024. (Id.

¶¶ 330–31, 335). Experian responded to Mr. Jones “that it verified” the Monro-DC/CNBA Tradeline on Mr. Jones’ credit report as “accurate[,]” and so continues to maintain the tradeline on his credit report, but has “failed to reasonably reinvestigate [it], record the current status of such information, and expunge/delete [sic] or modify” it in response to Mr. Jones’ request. (Id. ¶¶ 334, 336–337, 342–43, 347–51). Second, Mr. Jones disputed the following tradeline as “inaccurate” and/or “incomplete”:

Account Name: SC Federal Credit Un Account Number: 0014153121 07/2024 30 day late payment

(ECF No. 1-1 ¶ 356 (the “SC Federal Credit Tradeline”, with the Monro-DC/CBNA Tradeline, the “Tradelines”)). Mr. Jones disputes the SC Federal Credit Tradeline because he “did not pay [this] account 30 days late on 07/2024.” (Id. ¶ 358). On August 9, 2024, Mr. Jones emailed Experian a dispute letter setting forth his name, Social Security number, and description of the dispute about the SC Federal Credit Tradeline, again attaching copies of his Social Security card and passport as well as a snapshot of his payment history for this account. (Id. ¶¶ 352–54 (the “SC Federal Credit Dispute Letter”)). Experian received the SC Federal Credit Dispute Letter on August 13, 2024. (Id. ¶¶ 355, 360). Experian responded to Mr. Jones “that it verified” the SC Federal Credit Tradeline as “accurate[,]” and so continues to maintain the tradeline on his Experian Report, but has failed to reasonably investigate, update, or modify it in response to Mr. Jones’ request. (Id. ¶¶ 359, 361–62, 367–69, 373–77). As a result of Experian’s conduct with respect to the Tradelines, Mr. Jones has suffered damages including out-of-pocket mailing costs, attorneys’ fees, court fees, emotional distress, a decreased credit score, credit card application denials, business loan rejections, and the inability

to make personal purchases. (Id. ¶¶ 338–41, 363–66). B. Procedural Background On January 20, 2025, Mr. Jones filed in New York State court the Complaint, which contains 478 paragraphs and asserts two claims—one under the NYFCRA (the “NYFCRA Claim”) and a second under the FCRA (the “FCRA Claim”). (ECF No. 1-1). Mr. Jones seeks actual and punitive damages and attorneys’ fees and costs. (Id. ¶¶ 422–78).

On February 24, 2025, Experian removed the action to this Court, invoking federal subject matter jurisdiction under 28 U.S.C. § 1331 based on Mr. Jones’ FCRA Claim. (ECF No. 1 ¶¶ 6, 8).

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