Jones v. Carrols, L.L.C.

2019 Ohio 211, 119 N.E.3d 453
CourtOhio Court of Appeals
DecidedJanuary 23, 2019
Docket28918
StatusPublished
Cited by7 cases

This text of 2019 Ohio 211 (Jones v. Carrols, L.L.C.) is published on Counsel Stack Legal Research, covering Ohio Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jones v. Carrols, L.L.C., 2019 Ohio 211, 119 N.E.3d 453 (Ohio Ct. App. 2019).

Opinions

TEODOSIO, Judge.

{¶1} Erick Jones appeals the judgment of the Summit County Court of Common Pleas granting Carrols LLC's second renewed motion to compel arbitration and dismissing the case. We affirm.

I.

{¶2} This case comes before this Court for the third time, and involves the enforceability of an arbitration agreement relating to Mr. Jones' claims against his former employer, Carrols LLC d/b/a Burger King ("Carrols"), and three of his former supervisors and/or managers (collectively, "Defendants"). We previously set forth the factual background in Jones v. Carrols, L.L.C. (" Jones I "), 9th Dist. Summit No. 27385, 2015-Ohio-2250 , 2015 WL 3623760 , ¶ 2-3 :

In 2004, Mr. Jones began working at a Burger King location owned by Carrols, and he was eventually promoted to shift supervisor and took on certain managerial duties. In July 2006, Carrols implemented a Mandatory Arbitration Policy ("MAP") that required employees to arbitrate nearly all claims associated with their employment. Although Carrols required all new employees to sign a copy of the MAP, it did not require current employees to do so. Instead, Carrols distributed a memorandum to franchise managers to be disseminated to the employees. The memorandum stated that, by reporting to work on or after August 1, 2006, the employee was agreeing to the MAP. Carrols also required managers to hang a poster containing the MAP in the office.
Mr. Jones was fired in December 2012. On December 16, 2013, Mr. Jones filed a complaint against Defendants, alleging racial and age discrimination, intentional infliction of emotional distress, invasion of privacy, and negligent supervision. Defendants moved to compel arbitration pursuant to the MAP, and Mr. Jones opposed their motion, arguing that he had never agreed to the MAP and had been unaware of its existence.

{¶3} We further set forth the factual background and procedural history of the case in Jones v. Carrols, LLC (" Jones II "), 9th Dist. Summit No. 28406, 2017-Ohio-7150 , 2017 WL 3426751 , ¶ 2-4 :

Mr. Jones also argued that he did not knowingly and voluntarily waive his right to a jury trial, that the terms of the MAP were procedurally and substantively unconscionable, and that the MAP was overly broad and against public policy.
The trial court granted Defendants' motion to compel arbitration, finding that Carrols took "reasonable steps" to inform Mr. Jones of the MAP. It also concluded, without any explanation or analysis, that the MAP was neither procedurally or substantively unconscionable. Mr. Jones appealed the trial court's decision to this Court, raising five assignments of error for our review. We reversed and remanded the matter on the basis that the trial court did not make a determination as to whether Mr. Jones knew about the MAP, noting that "a party cannot assent to a term of which the party is unaware." [ Jones I ] at ¶ 8, 12. We declined to address his remaining assignments of error on the basis that they were not ripe for review. Id. at ¶ 13.
On remand, the trial court determined that Mr. Jones did, in fact, have knowledge of the MAP. In doing so, it analyzed the evidence presented at the hearing and applied the applicable law. It also noted that it had previously determined that the MAP was lawful, that it was not unconscionable, and that the subject matter of Mr. Jones' claims fell within its scope. It, therefore, granted Defendants' renewed motion to compel arbitration and dismissed Mr. Jones' complaint.

Mr. Jones appealed a second time to this Court, and again we reversed and remanded to the trial court for further analysis by the trial court. Jones II at ¶ 8.

{¶4} Upon remand, the trial court granted Defendants' second renewed motion to compel arbitration and dismissed the case, concluding that: (1) the MAP was neither substantively nor procedurally unconscionable; (2) the MAP was not against public policy; (3) the MAP was valid and enforceable under Ohio law; (4) Mr. Jones' claims fell within the scope of the MAP; and (5) Mr. Jones waived his right to a jury trial by agreeing to be bound by the MAP. Mr. Jones now appeals, raising five assignments of error.

II.

ASSIGNMENT OF ERROR ONE

THE TRIAL COURT ERRED IN GRANTING DEFENDANTS' MOTION TO COMPEL ARBITRATION AND DISMISS THE CASE BECAUSE THE ARBITRATION AGREEMENT IS UNCONSCIONABLE.

{¶5} In his first assignment of error, Mr. Jones argues the trial court erred in granting the motion to compel arbitration because the arbitration agreement was both procedurally and substantively unconscionable. We disagree.

{¶6} "The issue of unconscionability is a question of law." Eagle v. Fred Martin Motor Co. , 157 Ohio App.3d 150 , 2004-Ohio-829 , 809 N.E.2d 1161 , ¶ 12 (9th Dist.). When an appellate court is presented with purely legal questions, the standard of review to be applied is de novo. Akron-Canton Waste Oil, Inc. v. Safety-Kleen Oil Servs., Inc. , 81 Ohio App.3d 591 , 602, 611 N.E.2d 955 (9th Dist. 1992).

{¶7} "Ohio's public policy encourages arbitration as a method to settle disputes." Eagle at ¶ 14. "Additionally, a presumption arises favoring arbitration when the claim in dispute falls within the scope of the arbitration provision." Id. A court should therefore give effect to an arbitration provision in a contract unless the subject arbitration clause is not susceptible to an interpretation that covers the asserted dispute. Id.

{¶8} Although some contracts may ostensibly provide for arbitration, an unconscionable provision is unenforceable. Lavelle v. Henderson

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Jones v. Carrols, L.L.C.
2019 Ohio 211 (Ohio Court of Appeals, 2019)

Cite This Page — Counsel Stack

Bluebook (online)
2019 Ohio 211, 119 N.E.3d 453, Counsel Stack Legal Research, https://law.counselstack.com/opinion/jones-v-carrols-llc-ohioctapp-2019.