Jolly v. Intuit Inc

CourtDistrict Court, N.D. California
DecidedSeptember 10, 2020
Docket3:20-cv-04728
StatusUnknown

This text of Jolly v. Intuit Inc (Jolly v. Intuit Inc) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jolly v. Intuit Inc, (N.D. Cal. 2020).

Opinion

1 2 3 4 5 IN THE UNITED STATES DISTRICT COURT 6 FOR THE NORTHERN DISTRICT OF CALIFORNIA 7 8 AALIYAH JOLLY, et al., Case No. 20-cv-04728-CRB

9 Plaintiffs, ORDER DISMISSING PETITION TO 10 v. COMPEL ARBITRATION

11 INTUIT INC, et al., 12 Defendants.

13 Intuit Inc. is embroiled in litigation arising from its allegedly fraudulent misdirection of 14 eligible taxpayers away from its free filing service and towards paid products. Once again, this 15 Court has been asked to resolve a dispute arising from that litigation. And once again, the dispute 16 revolves around the arbitration agreement Intuit required its customers to enter before using its 17 services. But this time, it is unnecessary to reach the merits of that dispute. The Court will 18 decline jurisdiction over this matter in deference to an earlier-filed state suit, which is the more 19 appropriate forum for sorting out the parties’ competing interpretations of their arbitration 20 agreement. In the alternative, the petition to compel arbitration must be dismissed because Intuit 21 has not refused to arbitrate, and this Court cannot compel it to follow the terms of an agreement it 22 is already abiding by. 23 I. BACKGROUND 24 Intuit owns TurboTax, an online tax preparation service. Petition (dkt. 1) ¶ 18. Intuit and 25 other tax preparation services entered an agreement with the Internal Revenue Service to provide 26 certain taxpayers, including Plaintiffs, the option to file their taxes for free. Id. ¶ 19. In return, the 27 IRS agreed not to create its own tax filing software. Id. Plaintiffs allege that Intuit and other tax 1 preparation companies violated this agreement by misleadingly channeling eligible taxpayers to 2 paid services instead. Id. ¶¶ 19–20. 3 Both sides agree that each Plaintiff agreed to Intuit’s Terms of Service when he or she 4 signed into TurboTax. See id. ¶¶ 2, 31. The Terms of Service provide that “[a]ny dispute or claim 5 relating in any way to the services or this agreement will be resolved by binding arbitration, rather 6 than in court, except that you may assert claims in small claims court if your claims qualify” (“the 7 Agreement”). Id. ¶ 27. The Agreement dictates that arbitration be conducted before the American 8 Arbitration Association, and according to the AAA’s Consumer Arbitration Rules (“the Rules”). 9 Id. The Rules state that the “arbitrator shall have the power to rule on his or her own jurisdiction, 10 including any objections with respect to the existence, scope, or validity of the arbitration 11 agreement or to the arbitrability of any claim or counterclaim.” Id. ¶ 28. They authorize the AAA 12 to interpret and apply the Rules before an individual arbitrator is appointed or when the rule does 13 not involve the “arbitrator’s powers and duties.” Id. 14 In late 2019 and early 2020, each Plaintiff filed a demand for arbitration with the AAA, 15 seeking to arbitrate state consumer fraud claims against Intuit. Id. ¶ 29. Intuit resisted Plaintiffs’ 16 claims on various grounds. Id. ¶ 31. Most relevant here, it claimed it was entitled to move 17 Plaintiffs’ claims out of arbitration and into small-claims court. Id. The AAA rejected that 18 argument and initiated individual arbitrations for each Plaintiff. Id. ¶ 32. Intuit paid the initial 19 fees for those arbitrations “under protest,” per the demands of the AAA and to avoid sanctions 20 under California Senate Bill 707. Cole Decl. (dkt. 48-2) ¶ 25. 21 Intuit then filed suit in Los Angeles Superior Court, seeking a declaration that Plaintiffs’ 22 claims must proceed in small claims court, that Plaintiffs seek de facto “representative arbitration” 23 barred by the Agreement, and that SB 707 is preempted by the Federal Arbitration Act. Petition 24 ¶ 33. The AAA stayed arbitration pending the state court suit. Id. ¶ 34. 25 On July 15, Plaintiffs amended their arbitration demands to add federal Sherman Act 26 claims. Cole Decl. ¶ 33. They allege that Intuit engaged in unlawful anticompetitive conduct by 27 misleading a potential competitor, the IRS, into staying out of the market for online tax 1 from the free filing option. Petition ¶ 23. The same day, Plaintiffs filed in the Northern District of 2 California the instant petition to compel arbitration. See id. at 7. The following day, they filed 3 this motion to compel arbitration against Intuit. Mot. (dkt. 3) at iv. 4 II. LEGAL STANDARD 5 The Federal Arbitration Act provides that an agreement to submit commercial disputes to 6 arbitration shall be “valid, irrevocable, and enforceable, save upon such grounds as exist at law or 7 in equity for the revocation of any contract.” 9 U.S.C. § 2. “[P]rivate agreements to arbitrate are 8 enforced according to their terms.” Volt Info. Scis., Inc. v. Bd. of Trs. of Leland Stanford Junior 9 Univ., 489 U.S. 468, 479 (1989). A party may therefore petition a United States district court “for 10 an order directing that . . . arbitration proceed in the manner provided for in such agreement.” 9 11 U.S.C. § 4. “[A] party cannot be required to submit to arbitration any dispute which he has not 12 agreed so to submit.” AT&T Techs., Inc. v. Commc’ns Workers of Am., 475 U.S. 643, 648 13 (1986). 14 III. DISCUSSION 15 Intuit opposes Plaintiffs’ motion on four grounds. First, that this Court lacks subject 16 matter jurisdiction over this case, because Plaintiffs’ federal causes of action were added for the 17 sole purpose of creating federal jurisdiction and are “immaterial” or “wholly insubstantial and 18 frivolous.” Opp’n (dkt. 48) at 16–22 (quoting Leeson v. Transamerica Disability Income Plan, 19 671 F.3d 969, 975 (9th Cir. 2012)). Second, that even if this Court does have subject matter 20 jurisdiction, it should decline to exercise that jurisdiction under Colorado River Conservation 21 District v. United States, 424 U.S. 800 (1976). Opp’n at 22–25. Third, that the petition to compel 22 arbitration must be dismissed because Intuit has not refused to arbitrate. Id. at 11–16. Fourth, that 23 Intuit’s claims in the California case are not subject to arbitration. Id. at 26–35. Because the 24 Court agrees that the petition must be dismissed either under Colorado River or on the grounds 25 that Intuit has not refused to arbitrate, it is unnecessary to address whether Intuit’s claims are in 26 fact subject to arbitration. 27 1 A. Federal Question Jurisdiction 2 As an initial matter, this Court has subject matter jurisdiction over the petition to compel 3 arbitration. Plaintiffs’ underlying Sherman Act claims invoke federal law, were not clearly added 4 to manufacture jurisdiction, and are not wholly frivolous. 5 The FAA “bestow[s] no federal jurisdiction but rather requir[es] an independent 6 jurisdictional basis.” Hall Street Assoc. L.L.C. v. Mattel, Inc., 552 U.S. 576, 582 (2008). To 7 determine whether it has jurisdiction to hear a Section 4 petition, a court must “look through” the 8 petition to the underlying claims. Vaden v. Discover Bank, 556 U.S. 49, 62 (2009) (“A federal 9 court may ‘look through’ a § 4 petition to determine whether it is predicated on an action that 10 ‘arises under’ federal law . . . .”).

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