John Schnatter v. 247 Group, LLC

CourtCourt of Appeals for the Sixth Circuit
DecidedSeptember 10, 2025
Docket24-5916
StatusPublished

This text of John Schnatter v. 247 Group, LLC (John Schnatter v. 247 Group, LLC) is published on Counsel Stack Legal Research, covering Court of Appeals for the Sixth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
John Schnatter v. 247 Group, LLC, (6th Cir. 2025).

Opinion

RECOMMENDED FOR PUBLICATION Pursuant to Sixth Circuit I.O.P. 32.1(b) File Name: 25a0250p.06

UNITED STATES COURT OF APPEALS FOR THE SIXTH CIRCUIT

┐ JOHN H. SCHNATTER, │ Plaintiff-Appellee, │ > No. 24-5916 │ v. │ │ 247 GROUP, LLC, dba Laundry Service, │ Defendant-Appellant. │ ┘

Appeal from the United States District Court for the Western District of Kentucky at Louisville. No. 3:20-cv-00003—Benjamin J. Beaton, District Judge.

Argued: July 30, 2025

Decided and Filed: September 10, 2025

Before: CLAY, GILMAN, and BLOOMEKATZ, Circuit Judges. _________________

COUNSEL

ARGUED: Michael P. Abate, KAPLAN, JOHNSON, ABATE & BIRD, LLP, Louisville, Kentucky, for Appellant. Dennis D. Murrell, GRAY ICE HIGDON, PLLC, Louisville, Kentucky, for Appellee. ON BRIEF: Michael P. Abate, Burt A. (Chuck) Stinson, KAPLAN, JOHNSON, ABATE & BIRD, LLP, Louisville, Kentucky, Bert H. Deixler, Patrick J. Somers, David Freenock, KENDALL BRILL & KELLY LLP, Los Angeles, California, for Appellant. Dennis D. Murrell, Elisabeth S. Gray, Augustus S. Herbert, M. Katherine Ison, Jason H. Raff, GRAY ICE HIGDON, PLLC, Louisville, Kentucky, for Appellee. _________________

OPINION _________________

BLOOMEKATZ, Circuit Judge. John Schnatter is the founder and former CEO of Papa John’s, a pizza company. He accused his company’s former public-relations firm, Laundry No. 24-5916 John Schnatter v. 247 Group, LLC, et al. Page 2

Service, of leaking damaging information about him to the press, and brought this lawsuit, claiming that the alleged leak violated the parties’ nondisclosure agreement. Laundry Service denied the allegation, and the parties spent the next four years litigating the dispute in federal court. Finally, after Laundry Service failed to win on the merits, it moved to compel arbitration under the Federal Arbitration Act (FAA), 9 U.S.C. § 4. The district court denied the motion. It concluded, after a bench trial, that Schnatter and Laundry Service had entered an enforceable nondisclosure agreement containing an arbitration provision that bound both parties. Despite this contract, however, the district court held that Laundry Service had lost its right to arbitrate by litigating extensively in federal court before moving to compel.

In this interlocutory appeal, Laundry Service challenges the district court’s rulings on alternative grounds. First, Laundry Service argues that it did not enter a binding nondisclosure agreement with Schnatter. Second, even assuming that it is bound by the nondisclosure agreement, Laundry Service argues that it did not forgo its right to arbitrate under that contract, and that the FAA requires the district court to send the dispute to arbitration.

Given the limited scope of our interlocutory review, we lack jurisdiction to review Laundry Service’s first argument that it did not enter a binding contract. We do, however, have jurisdiction to review the district court’s determination that Laundry Service defaulted on its arbitration rights. On that issue, we agree with the district court. Thus, we dismiss Laundry Service’s appeal in part and otherwise affirm the district court’s judgment. Schnatter urges us to go one step further by sanctioning Laundry Service for filing a frivolous appeal. We decline to do so. BACKGROUND

I. Papa John’s’ Relationship with Laundry Service

John Schnatter is the founder of Papa John’s International, Inc., a prominent pizza delivery company. Until the events that led to this suit, he served as its CEO and the chair of its board. Schnatter sued Laundry Service, a marketing agency that Papa John’s hired for various No. 24-5916 John Schnatter v. 247 Group, LLC, et al. Page 3

services.1 Because this lawsuit stems from the relationship between Papa John’s and Laundry Service, we start our description of the relevant facts with their relationship.

In late 2017, Papa John’s hired Laundry Service to handle its brand strategy, creative work, and public relations. Papa John’s and Laundry Service formalized their relationship in a “master services agreement” (MSA). The MSA required Papa John’s and Laundry Service to maintain each other’s confidences. It also included an agreement to arbitrate all disputes related to the MSA. But Schnatter himself was neither a party to the MSA nor a third-party beneficiary of it.

Shortly after it hired Laundry Service, Papa John’s faced a public-relations crisis. During an earnings call with Papa John’s’ investors and members of the media, Schnatter made comments that many attendees perceived as racially insensitive. His remarks grabbed national headlines and sparked backlash. The value of Papa John’s’ stock plummeted as the company scrambled to repair its image. In the fallout, Schnatter stepped down as Papa John’s’ CEO, but retained his role as chair of the company’s board.

Despite these changes, Papa John’s and Laundry Service wondered whether the brand should distance itself even further from Schnatter. Laundry Service began researching the public’s perception of Papa John’s generally and Schnatter in particular. Based on its findings, Laundry Service recommended either trying to rehabilitate Schnatter’s reputation or removing him from Papa John’s’ marketing materials.

II. Laundry Service’s Brief Work with Schnatter

Expecting that Laundry Service would need to start working closely with Schnatter, Papa John’s asked Laundry Service to sign a separate nondisclosure agreement (NDA) concerning Schnatter. Papa John’s had two boilerplate versions of the NDA—one drafted for the company’s employees who were working with Schnatter, and the other for external vendors working closely with him. Both versions included provisions requiring the parties to arbitrate all disputes between them, including those arising from the contract. Accidentally, Papa John’s sent Laundry

1The named appellee, 247 Group, LLC, does business as Laundry Service. No. 24-5916 John Schnatter v. 247 Group, LLC, et al. Page 4

Service the NDA designed for its own employees. The NDA, therefore, did not name or even reference Laundry Service. Even so, a Laundry Service executive signed it, and a Laundry Service employee returned the NDA to Papa John’s with a message stating, “Please see our signed agreement attached.” Op. & Order, R. 399, PageID 11095 (citation omitted).

After Laundry Service executed the NDA, Schnatter decided that he wanted to sit for an interview to show the public that he was not a racist. In anticipation of that interview, Papa John’s and Laundry Service scheduled a conference call with Schnatter to practice talking points and prepare Schnatter to discuss his views on race.

The preparation call did not go smoothly. While floating possible responses to interview questions, Schnatter made a series of racially and politically charged statements. At one point, he used the N-word. At least a dozen people on the call—a mix of Papa John’s and Laundry Service employees—heard Schnatter’s remarks. One of them secretly recorded the call.

Following this preparation call, the relationship between Schnatter, Papa John’s, and Laundry Service soured. About a month after the call, Papa John’s and Laundry Service ended their contract. Approximately one week later, Forbes published an article based on the surreptitious recording, exposing that Schnatter had used the N-word during a conference call. Soon after, Schnatter resigned from Papa John’s’ board.

III. Procedural History

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Dean Witter Reynolds Inc. v. Byrd
470 U.S. 213 (Supreme Court, 1985)
Swint v. Chambers County Commission
514 U.S. 35 (Supreme Court, 1995)
Turi v. Main Street Adoption Services, LLP
633 F.3d 496 (Sixth Circuit, 2011)
Terry Summers v. Simon Leis, Sheriff
368 F.3d 881 (Sixth Circuit, 2004)
Johnson Associates Corp. v. HL Operating Corp.
680 F.3d 713 (Sixth Circuit, 2012)
Mehdi Noohi v. Toll Bros., Inc.
708 F.3d 599 (Fourth Circuit, 2013)
Bonner v. Perry
564 F.3d 424 (Sixth Circuit, 2009)
Dubay v. Wells
506 F.3d 422 (Sixth Circuit, 2007)
William Harris v. NPC International, Inc.
625 F. App'x 261 (Sixth Circuit, 2015)
Ryan D. Burch v. P.J. Cheese, Inc.
861 F.3d 1338 (Eleventh Circuit, 2017)
Henry Schein, Inc. v. Archer & White Sales, Inc.
586 U.S. 63 (Supreme Court, 2019)
Joe Solo v. United Parcel Service Co.
947 F.3d 968 (Sixth Circuit, 2020)
VIP, Inc. v. KYB Corp.
951 F.3d 377 (Sixth Circuit, 2020)
Paul O'Hanlon v. Uber Technologies Inc
990 F.3d 757 (Third Circuit, 2021)
BP p.l.c. v. Mayor and City Council of Baltimore
593 U.S. 230 (Supreme Court, 2021)
Coinbase, Inc. v. Bielski
599 U.S. 736 (Supreme Court, 2023)
John Boshears v. Peopleconnect, Inc.
76 F.4th 858 (Ninth Circuit, 2023)

Cite This Page — Counsel Stack

Bluebook (online)
John Schnatter v. 247 Group, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/john-schnatter-v-247-group-llc-ca6-2025.