Jefferson v. General Motors LLC

CourtDistrict Court, W.D. Tennessee
DecidedMay 11, 2023
Docket2:20-cv-02576
StatusUnknown

This text of Jefferson v. General Motors LLC (Jefferson v. General Motors LLC) is published on Counsel Stack Legal Research, covering District Court, W.D. Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jefferson v. General Motors LLC, (W.D. Tenn. 2023).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF TENNESSEE WESTERN DIVISION

RILLA JEFFERSON, on behalf of herself ) and all others similarly situated, ) ) Plaintiff, ) ) Case No. 2:20-cv-02576-JPM-tmp v. ) ) GENERAL MOTORS, LLC, ) ) Defendant. )

ORDER GRANTING IN PART DEFENDANT’S MOTION FOR SUMMARY JUDGMENT AND GRANTING PLAINTIFF’S MOTION FOR CLASS CERTIFICATION

Before the Court is the Defendant General Motors, LLC’s (“GM” or “Defendant”) Motion for Summary Judgement, filed on November 22, 2022. (ECF No. 75.) Plaintiff Rilla Jefferson (“Plaintiff” or “Ms. Jefferson”) filed a Response in Opposition on January 10, 2023. (ECF No. 79.) Defendant filed a Reply on January 31, 2023. (ECF No. 81.) Also before the Court is Plaintiff’s Motion to Certify Class, filed on November 2, 2022. (ECF No. 62.) Defendant filed a Response in Opposition on December 9, 2022. (ECF No. 76.) Plaintiff filed a Reply on January 10, 2023. (ECF No. 80.) For the reasons set forth below, Defendant’s Motion for Summary Judgment (ECF No. 75) is GRANTED IN PART. Plaintiff’s Motion for Class Certification (ECF No. 62) is GRANTED. I. BACKGROUND A. Factual Background a. Undisputed Facts Plaintiff is an adult resident of Memphis, Tennessee. (ECF No. 75-2 ¶ 1; ECF No. 79-1 ¶ 1.) Defendant is a Delaware Corporation that markets, manufactures, sells, and provides a limited

warranty for motor vehicles, including the GMC Acadia. (ECF No. 75-2 ¶¶ 2–3; ECF No. 79-1 ¶¶ 2–3.) Plaintiff purchased a new 2017 GMC Acadia (the “Subject Vehicle”) for $30,270 from Sunrise Buick (the “Dealership”) in Bartlett, Tennessee on October 25, 2017. (ECF No. 75-2 ¶¶ 4–5; ECF No. 79-1 ¶¶ 4–5.) The Subject Vehicle was sold with GM’s “New Vehicle Limited Warranty,” providing “repair and replace” coverage for 3 years or 36,000 miles, whichever came first. (ECF No. 75-2 ¶ 7; ECF No. 79-1 ¶ 7.) The text of the New Vehicle Limited Warranty is undisputed. (ECF No. 75-2 ¶ 10; ECF No. 79-1 ¶ 10.) The relevant text is as follows: GMC will provide for repairs to the vehicle during the warranty period in accordance with the following terms, conditions, and limitations. Warranty Applies This warranty is for GMC vehicles registered in the United States and normally operated in the United States and is provided to the original and any subsequent owners of the vehicle during the warranty period. Repairs Covered The warranty covers repairs to correct any vehicle defect, not slight noise, vibrations, or other normal characteristics of the vehicle due to materials or workmanship occurring during the warranty period. Needed repairs will be performed using new, remanufactured, or refurbished parts. . . Obtaining Repairs To obtain warranty repairs, take the vehicle to a GMC dealer facility within the warranty period and request the needed repairs. Reasonable time must be allowed for the dealer to perform necessary repairs. (ECF No. 75-6 at PageID 941.) Plaintiff alleges that she began to experience a Shift-to-Park (“STP”) defect shortly after she purchased the subject vehicle. (ECF No. 75-2 ¶ 12; ECF No. 79-1 ¶ 12.) “Ms. Jefferson testified that when she put the Subject Vehicle in the park position and tried to turn the vehicle off, the Subject Vehicle would not turn off and a message appeared on the dashboard [that stated] ‘Shift

to Park’ even though the vehicle was in the park position.” (ECF No. 75-2 ¶ 14; ECF No. 79-1 ¶ 14.) When the STP defect manifested, the vehicle would not stop running. (ECF No. 79-1 at PageID 1253–54; ECF No. 81-1 ¶ 5.) “When Ms. Jefferson experienced the STP condition, she had to jiggle the shifter from park to neutral or drive and then put the shifter back in the park position.” (ECF No. 75-2 ¶ 15; ECF No. 79-1 ¶ 15.) “The Subject Vehicle never rolled away [and] Ms. Jefferson was always able to start and turn off the Subject Vehicle.” (ECF No. 75-2 ¶ 18; ECF No. 79-1 ¶ 18.) Plaintiff drove the Subject Vehicle regularly between the time when she purchased it in October of 2017 and when she traded in the vehicle in February of 2021. (ECF No. 75-2 ¶ 19; ECF No. 79-1 ¶ 19.) It is undisputed that Plaintiff testified that she complained to the Dealership about the STP defect, and that Repair Orders for the Subject Vehicle do not reflect

these complaints. (ECF No. 75-2 ¶¶ 20–21; ECF No. 79-1 ¶¶ 20–21.) Plaintiff testified in her deposition that she presented the Subject Vehicle to GM dealers and described the STP defect, but GM and its dealers failed to repair the STP defect.1 (ECF No. 79-1 at PageID 1254; ECF No. 81-1 ¶ 6.) Ms. Jefferson testified that she took her vehicle to the Dealership on or about March of 2019, when the Dealership informed her that her warranty had

1 Defendant describes this fact as “Disputed” in its Response to Plaintiff’s Statement of Additional Facts. (ECF No. 81-1 ¶ 6.) Plaintiff cites certain sections of the transcript of Rilla Jefferson as supporting her assertion that this is an undisputed fact. (ECF No. 79-1 at PageID 1254.) Defendant cites identical sections of the transcript of the deposition of Rilla Jefferson in arguing that this is a disputed fact. (ECF No. 81-1 ¶ 6.) The Court finds Defendant’s assertion that this fact is disputed as non-responsive, as Ms. Jefferson clearly asserts in the cited sections of her deposition that she informed the Dealership of the STP defect. (See, e.g., ECF No. 75-4 at PageID 921.) Defendant also described the fact that Plaintiff testified that she complained about the STP defect to the Dealership as undisputed in its own Statement of Undisputed Facts. (ECF No. 75-2 ¶ 20.) expired and that she would be required to pay $144 for an inspection. (ECF No. 75-2 ¶¶ 22–23; ECF No. 79-1 ¶¶ 22–23.) At that time, her vehicle had been driven at least 48,891 miles. (ECF No. 75-2 ¶ 22; ECF No. 79-1 ¶ 22.) She did not have the vehicle inspected or complain about the STP defect to the Dealership or any other dealership after March of 2019. (ECF No. 75-2 ¶ 25;

ECF No. 79-1 ¶ 25.) Plaintiff traded in the Subject Vehicle to the Dealership for another vehicle in February of 2021. (ECF No. 75-2 ¶ 27; ECF No. 79-1 ¶ 27.) Plaintiff experienced the STP defect until she agreed to trade in the Subject Vehicle.2 (ECF No. 79-1 at PageID 1254; ECF No. 81-1 ¶ 7.) Plaintiff served Defendant with the Report and Expert Opinion of Darren Manzari on March 4, 2022. (ECF No. 75-2 ¶ 29; ECF No. 79-1 ¶ 29; see also ECF No. 75-8.) Mr. Manzari opined that nearly all 2017-18 GMC Acadia vehicles (the “Class Vehicles”) have experienced or will experience the STP defect. (ECF No. 75-2 ¶ 32; ECF No. 79-1 ¶ 32.) He is of the opinion that the defect is the result of the buildup of silicone dioxide or glass on the park switch contacts. (ECF No. 75-2 ¶ 32; ECF No. 79-1 ¶ 32.) These components build up in the shifter assembly over

time because the park switch has organic silicon within the switch. (ECF No. 79-1 at PageID 1254–55; ECF No. 81-1 ¶ 11.) Organic silicon decomposes into its base elements when the switch opens and closes, the base elements react to form silicon dioxide in the presence of heat, and the resultant silicon dioxide attaches to the surfaces of the switch contacts. (ECF No. 79-1 at PageID 1254–55; ECF No. 81-1 ¶ 11.) There are multiple sources of silicon within the shifter assembly including silicon originating within the switch itself during manufacture, silicon mold release used during the manufacture of rubber dampers, and silicon lubricant that was used on the shifter. (ECF

2 Defendant describes this fact as “Disputed to the extent Plaintiff mischaracterizes Ms. Jefferson’s testimony” in its Response to Plaintiff’s Statement of Additional Facts. (ECF No. 81-1 ¶ 7.) Defendant offers no citation supporting its assertion that Plaintiff has mischaracterized the deposition of Ms. Jefferson. (Id.; see also L.R.

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Jefferson v. General Motors LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/jefferson-v-general-motors-llc-tnwd-2023.