Jamie Potts v. Johnson and Johnson Consumer Inc.

CourtDistrict Court, D. New Jersey
DecidedMay 28, 2021
Docket3:20-cv-10406
StatusUnknown

This text of Jamie Potts v. Johnson and Johnson Consumer Inc. (Jamie Potts v. Johnson and Johnson Consumer Inc.) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jamie Potts v. Johnson and Johnson Consumer Inc., (D.N.J. 2021).

Opinion

*NOT FOR PUBLICATION*

UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY

JAMIE POTTS, KIM MILESZKO, CHRISTINA LUKA, and REBECA GONZALEZ, individually and on behalf of all other similarly situated, Civil Action No. 20-10406 (FLW) Plaintiffs, OPINION v.

JOHNSON & JOHNSON CONSUMER INC., a New Jersey corporation and DOES 1-50, inclusive,

Defendant.

WOLFSON, Chief Judge:

Plaintiffs Jamie Potts (“Potts”), Kim Mileszko (“Mileszko”), Christina Luka (“Luka”), and Rebeca Gonzalez (“Gonzalez”) (collectively, “Plaintiffs”), brought this consumer fraud-related action against Defendant Johnson & Johnson Consumer Inc. (“JJCI”) in connection with the allegedly deceptive labeling and advertising of certain Neutrogena-brand makeup remover cleaning towelettes that purportedly caused adverse skin reactions. Presently before the Court is JJCI’s motion to dismiss Plaintiffs’ Second Amended Complaint (“SAC”) for lack of standing pursuant to Fed. R. Civ. P. 12(b)(1), and, alternatively, for failure to state a claim under Fed. R. Civ. P. 12(b)(6). For the reasons set forth below, JJCI’s Motion to Dismiss is GRANTED in part and DENIED in part as follows: (i) JJCI’s motion is denied as to Counts One through Eight, which are Plaintiffs’ “failure-to-warn and omission” claims; (ii) the motion is granted as to Count Nine, negligent omission, and Count Ten, unjust enrichment, and those claims are dismissed without prejudice, with the exception of the New Jersey unjust enrichment claim, which is dismissed with prejudice; and (iii) Plaintiffs’ request for injunctive relief is struck from the SAC. Plaintiffs are given leave to amend their negligent omission and unjust enrichment claims in accordance with the dictates of this Opinion. When amending their complaint, Plaintiffs must also clarify which of the seven products listed in the SAC were purchased and used by Plaintiffs and/or their children. See infra. The Third Amended Complaint must be filed no later than 21 days from

the date of the Order accompanying this Opinion. FACTUAL BACKGROUND AND PROCEDURAL HISTORY The following factual allegations are taken from Plaintiffs’ Second Amended Complaint and are accepted as true for the purpose of this Motion. (ECF No. 14, (“SAC”).) Plaintiffs allege that JJCI, the entity responsible for the labeling and marketing of certain Neutrogena-brand products, engaged in deceptive practices with respect to the labeling and advertising of seven “makeup remover cleansing towelettes” (the “Products”).1 The SAC alleges

that the Products are a “cosmetic makeup removing product intended to act as a gentle cleanser that does not irritate the skin but quickly and effortlessly removes makeup from the face and eyes.” JJCI allegedly advertises on the Products’ labels that the wipes are “Ophthalmologist tested,” “Dermatologist tested,” and “Allergy tested,” which, according to Plaintiffs, creates “the impression in the minds of consumers that the […] Products are ophthalmologist and dermatologist approved, without qualification, and allergen free.” (Id., ¶ 18.) Further, Plaintiffs claim that in large, bolded letters, the Products’ labels proclaim that the cleansing towelettes are, “Gentle enough to use around sensitive eye area, even for contact lens wearers.” (Id.)

1 Plaintiff lists seven Neutrogena-brand Products in the Complaint that allegedly cause adverse skin reactions: “Ultra-Soft Makeup Remover Wipes for Waterproof Makeup”; “Makeup Remover Cleansing Towelettes – Fragrance Free”; “Neutrogena Naturals Purifying Makeup Remover Cleansing Towelettes”; “Makeup Remover Cleansing Towelettes-Night Calming”; “Deep Clean Oil-Free Makeup Remover Cleansing Wipes”; “Deep Clean Purifying Micellar Cleansing Towelettes”; and “Makeup Remover Cleansing Towelettes-Hydrating.” (SAC, ¶ 2.) Plaintiffs allege, however, that “while using the Products as directed, many consumers have experienced adverse reactions ranging from irritation and discomfort to peeling, burning, and temporary or permanent facial scarring.” (Id., ¶ 21.) Specific to them, Plaintiffs aver that after applying the Products, Plaintiffs, or their daughters, suffered “adverse skin reactions,” including

dry skin, rashes, peeling of the skin and other skin irritation, bumps, burning sensations, and skin damage around the areas of use.2 (Id., ¶¶ 12-15, 27.) According to Plaintiffs, the Products’ labels and marketing were misleading because they failed to include warnings related to the claimed risk of allergic or adverse skin reactions. (Id., ¶¶ 16, 21-29, 36-38, 40-44.) JJCI allegedly knew of customer complaints about such adverse reactions and skin irritation experienced by certain product users, but deliberately chose not to include any warnings on the Products’ labeling. (Id., ¶¶ 25-27, 37-39.) In that regard, Plaintiffs allege that, Neutrogena.com, a website run by JJCI, contains “a litany of consumer complaints regarding skin irritation, rashes, chemical burns, peeling, facial disfigurement, and other injuries” from using the Products. (Id., ¶ 26.) Plaintiffs claim that JJCI is clearly aware of these complaints

based on the fact that they respond to each negative review with a request for further information.

2 Plaintiffs Potts, Mileszko, and Gonzalez do not specify which of the seven products caused their alleged injuries. Plaintiffs Potts and Gonzalez only claim they used “Cleansing Towelette products.” (SAC, ¶¶ 12, 15.) Plaintiff Mileszko claims she used the “Class Products.” (SAC, ¶ 13). Only Plaintiff Luka specifies that she used the “Ultra Soft variety” of the Products. (SAC, ¶ 14.) As a result, there is confusion surrounding which of the Products the plaintiffs used that caused their alleged injuries. Indeed, Plaintiffs can only establish standing to sue as to the specific product, or products, that caused their injuries. See Lieberson v. Johnson & Johnson Consumer Co., Inc., 865 F. Supp. 2d 529, 537 (D.N.J. 2011) (dismissing allegations regarding products that Plaintiff did not purchase and only considering allegations regarding products that Plaintiff alleges she purchased and used); see also Koronthaly v. L'Oreal USA, Inc., No. 07-CV-5588, 2008 U.S. Dist. LEXIS 59024, at *13 (D.N.J. July 25, 2008) (“standing cannot be predicated on an injury which the plaintiff has not suffered.”). I note that JJCI did not seek to dismiss on this basis. Nevertheless, Plaintiffs, when amending the SAC, leave to amend being given, see infra, must clarify which product, or products, they, and/or their children, purchased and used. (Id.) These consumer complaints and responses on Neutrogena.com allegedly date back at least three years. (Id.) Plaintiffs then claim that in light of such knowledge, certain representations made by JJCI on the Products’ labeling, or in product marketing, were misleading or deceptive, in the absence of any warnings. (Id., ¶¶ 1, 18-20, 22, 30-35.) Despite the alleged adverse skin

reactions, Plaintiffs claim they would “consider purchasing the […] Products in the future if the Products could be made to conform with the affirmative representations” on the Products’ labels and in JJCI’s marketing, or, if the chemical composition of the Products did not change, the labels and marketing representations “warned that the Products were not suitable for all skin types, a pre- use patch test was recommended, and consumers were advised to cease use and consult a physician if they experienced adverse skin conditions after using the […] Products.” (Id., ¶ 16.) Plaintiffs first filed this action on April 22, 2020, in California state court, and filed an Amended Complaint on June 19, 2020.

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