Jackson v. Rushmore Loan Management Services

CourtUnited States Bankruptcy Court, D. Massachusetts
DecidedNovember 2, 2020
Docket18-01162
StatusUnknown

This text of Jackson v. Rushmore Loan Management Services (Jackson v. Rushmore Loan Management Services) is published on Counsel Stack Legal Research, covering United States Bankruptcy Court, D. Massachusetts primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jackson v. Rushmore Loan Management Services, (Mass. 2020).

Opinion

UNITED STATES BANKRUPTCY COURT DISTRICT OF MASSACHUSETTS EASTERN DIVISION ) In re: ) Chapter 13 ) Case No. 10-11716-MSH KIMMY R. JACKSON, ) ) Debtor ) ) ) KIMMY R. JACKSON, ) ) Plaintiff ) Adversary Proceeding ) No.18-01162-MSH v. ) ) RUSHMORE LOAN MANAGEMENT ) SERVICES, ) ) Defendant ) MEMORANDUM OF DECISION ON DEFENDANT’S MOTION FOR SUMMARY JUDGMENT The defendant in this adversary proceeding, Rushmore Loan Management Services, has moved for summary judgment on all three counts of the complaint filed byKimmy R. Jackson, the debtor in the main case and the plaintiff here.After a hearing on the motion and consideration of the parties’ oral and written submissions, I will, for the reasons explained below, grant the defendant’s motion and enter judgment in favor of Rushmore on all counts of the complaint. Facts The following facts are taken from the undisputed allegations in the complaint and the statement of factsand affidavit insupport of Rushmore’s motion for summary judgment.1 Ms. Jackson, who owns condominium unit 316 at 700 N. Wellman Avenue inNorth Chelmsford, Massachusetts, borrowed money and granted her lender a first mortgage on her unit sometime

prior to 2018. Rushmorebecame the servicer of her mortgageloan around May 1, 2018. Prior to that time,Capital One had been Ms. Jackson’s mortgage loan servicer.While Capital One was the loan servicer, Ms. Jackson submitted a loan modification application with respect to her loan. Capital One responded to the application by letter dated January 11, 2018,requesting more information. The letter stated:“Please send us the requested information by February 10, 2018, or your request for assistance will be closed for incompleteness.” In her unverified complaint here, Ms. Jackson alleges that she submitted the requested information and never received further correspondence from Capital One.Capital One’s records,apparently transferred to Rushmore when it became the new servicer, reflected that Jacksonin fact did not provide all the

requested documents,and on April 10, 2018, Capital One determined thatdue to her incomplete application, no loss mitigation option was available to Ms. Jackson. After Rushmore became the servicer of Ms. Jackson’s mortgage loan, itsent her three lettersalong with forms and applications advising Ms. Jackson of Rushmore’s borrower assistance and loss mitigation options. The letters were sentonMay 5, 9, and 15, 2018, respectively.

1 As the plaintiff failed to timely file and serve a statement as to those material facts, if any, which she believed were in dispute and which created a genuine issue to be tried, Rushmore’s stated facts are deemed admitted for purposes of its motion for summary judgment. See MLBR 7056-1 (adopting D. Mass. L.R.56.1). Ms. Jackson did not respond to any of Rushmore’s letters offering assistance. Instead, on May 26, 2018,Ms. Jackson’s attorneysent a letter to Rushmore askingthe following questions: 1. Who was the prior servicer? 2. When was servicing transferred? 3. What is the current principal balance? 4. What is the amount of the current monthly payment, itemized into principal, interest and escrow (if applicable)? 5. Is this loan owned by any governmental agency such as HUD, FNMA or FHLMC? 6. What loan modification options does Ms. Jackson have? Rushmore acknowledged receipt of the letter on June 7, 2018,and followedupby mailing Ms. Jackson on June 15, 2018,her “customer account activity statement”containing her loan payment history.On October 24, 2018,slightly more than five months after becoming her mortgage servicer, Rushmore notified Ms. Jackson that the servicing of her mortgagewasbeing transferred to another servicer.The last day Rushmore serviced Ms. Jackson’s loan was November 12, 2018. Ms.Jackson, who filed a petition for relief under chapter 7of the Bankruptcy Code in this Court in February 2010 and converted her case to one under chapter 13 in January 2013, initiated this adversary proceeding in October of2018. In her complaint,she assertedclaims against Rushmore for violations of the federal Real Estate Settlement Procedures Act (RESPA) (count I), violations of various federal regulations and state laws (count II), andbreaches of contract (count III). Positions of the Parties Ms. Jackson argues that Rushmore had a duty to respond to each of the questionsin her May 26thletter and failed to do so.Furthermore,she claimsthat Capital One never completed the disposition of her loan modification application and that Rushmore,as its successor servicer, had a duty to do so and failed to carry out that duty.This conduct, Ms. Jackson asserts, gives rise to the violations and breaches alleged in the three counts of hercomplaint. Rushmore responds that Capital One closed Ms. Jackson’s loan modification application due to her failure to submit all the documents requested by Capital Oneand thus there was no active loan modification process in existence at the time Rushmore became Ms. Jackson’s loan

servicer.While Rushmoreconcedesthat itdid owe duties to Ms. Jacksonunder federal and state law,itinsiststhat it complied with all its duties.What’s more,Rushmoremaintainsthat even if it had failed to comply,Ms. Jackson suffered no damage as a result and,therefore,cannot prevail onher claimsin any event.Finally, Rushmore asserts there were no contracts under which Ms. Jackson would have a right to bring a claim against it for a breach. Summary Judgment Standard Summary judgment must be granted“ifthe movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a); see also Fed. R. Bankr. P. 7056(applying Rule 56 to adversary proceedings). A

dispute is “genuine” when “supported by such evidence that ‘a reasonable jury, drawing favorable inferences,’ could resolve it in favor of the nonmoving party.” Triangle Trading Co. v. Robroy Indus., Inc., 200 F.3d 1, 2 (1st Cir. 1999) (quoting Smith v. F.W. Morse & Co., 76 F.3d 413,428 (1st Cir. 1996)). Adisputedfact is “material” if its resolutionin the nonmovant’s favor could affect the suit’s outcomeupon applying applicable law.McCarthy v. Nw. Airlines, Inc., 56 F.3d 313, 315 (1st Cir. 1995). The moving party “bears the initial responsibility of informing the [trial] court of the basis for its motion and identifying those portions of ‘the pleadings, depositions, answers to interrogatories, and admissions on file, together with the affidavits, if any,’ which it believes demonstrate the absence of a genuine issue of material fact.” Celotex Corp. v. Catrett, 477 U.S. 317, 323 (1986). The burden then shifts to the nonmovant to “‘present definite, competent evidence to rebut the motion.’” Pagano v. Frank, 983 F.2d 343, 347 (1st Cir. 1993) (quoting Mesnick v. Gen.Elec. Co., 950 F.2d 816, 822 (1st Cir. 1991)). Discussion At the hearing on Rushmore’s motion for summary judgment, Ms. Jackson’s attorney

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Jackson v. Rushmore Loan Management Services, Counsel Stack Legal Research, https://law.counselstack.com/opinion/jackson-v-rushmore-loan-management-services-mab-2020.