Terrance Moore v. Wells Fargo Bank, N.A.

908 F.3d 1050
Court of Appeals for the Seventh Circuit·Decided November 7, 2018·No. 18-1564·Published·Cited by 61 cases

Opinion

Hamilton, Circuit Judge.

*1053 Plaintiffs Terrence and Dixie Moore sued Wells Fargo Bank as Mr. Moore's mortgage servicer under the federal Real Estate Settlement Procedures Act and a similar Wisconsin statute. The Moores allege that Wells Fargo failed to respond adequately to a "qualified written request" for information under those laws. The district court granted summary judgment for Wells Fargo, and we affirm. Terrence Moore's claims fail on their merits; Dixie Moore's claims fail for lack of standing.

I. The Real Estate Settlement Procedures Act and Wisconsin Law

The facts of this case are better understood after a brief overview of the laws at issue. The Real Estate Settlement Procedures Act, 12 U.S.C. § 2601 et seq., also known as RESPA, is a consumer protection statute that regulates the activities of mortgage lenders, brokers, servicers, and other businesses that provide services for residential real estate transactions. One provision, § 2605, addresses numerous aspects of the servicing of mortgage loans, including transfers from one servicer to another and the administration of escrow accounts that lenders use to ensure that insurance and property taxes are paid for the mortgaged property.

Section 2605(e) imposes duties on a loan servicer that receives a "qualified written request" for information from a borrower. Written correspondence triggers RESPA if it "includes, or otherwise enables the servicer to identify, the name and account of the borrower; and includes a statement of the reasons for the belief of the borrower ... that the account is in error or provides sufficient detail to the servicer regarding other information sought by the borrower." § 2605(e)(1)(B); Catalan v. GMAC Mortg. Corp. , 629 F.3d 676 , 687 (7th Cir. 2011) ("Any reasonably stated written request for account information can be a qualified written request.").

Section 2605(e)(2) requires the servicer to do one of the following three things no later than 30 business days after receiving a qualified written request from a borrower: (1) make appropriate corrections to the borrower's account and provide written notice of the corrections to the borrower; (2) after investigating the borrower's account, provide a written explanation as to why the servicer believes the account does not need correction; or (3) after investigating the borrower's account, provide the requested information or explain in writing why the information cannot be obtained. The servicer must also include with the response the contact information for an individual who can provide assistance. Id. In § 2605(f), RESPA provides a private right of action for actual damages resulting from violations of § 2605.

Wisconsin law provides similar protection under Wis. Stat. § 224.77 , which prohibits mortgage brokers from engaging in a wide range of conduct, including anything that would "violate any provision of this subchapter ... or any federal or state statute." § 224.77(1)(k). This language "essentially points back to the alleged RESPA violation by prohibiting mortgage bankers and brokers from violating any *1054 federal statute that regulates their practice." Diedrich v. Ocwen Loan Servicing, LLC , 839 F.3d 583 , 587 (7th Cir. 2016). The Wisconsin statute requires mortgage servicers to maintain the competence necessary to maintain their role as a servicer and prohibits them from "engag[ing] in conduct ... that constitutes improper, fraudulent, or dishonest dealing." § 224.77(1)(i), (m). Wisconsin law authorizes private civil actions to recover actual damages for violations of § 224.77. Wis. Stat. § 224.80 (2) ; Diedrich , 839 F.3d at 594 .

II. The Facts for Summary Judgment

The plaintiffs appeal the district court's grant of summary judgment, so we review the decision de novo , considering all evidence in the light most favorable to plaintiffs as the nonmoving parties. Carmody v. Bd. of Trustees of Univ. of Illinois , 893 F.3d 397 , 401 (7th Cir. 2018). "While we must construe all the facts and reasonable inferences in the light most favorable to the nonmoving party, our favor toward the nonmoving party does not extend to drawing inferences that are supported by only speculation or conjecture." Monroe v. Indiana Dep't of Transportation , 871 F.3d 495 , 503 (7th Cir. 2017) (citation and quotation marks omitted).

Under this standard, summary judgment is appropriate when no admissible evidence shows any dispute of material fact that could lead a jury to rule in the non-moving parties' favor, entitling the moving party to judgment as a matter of law. Fed. R. Civ. P. 56(a). A fact is material if it "affects the outcome of the suit." Monroe , 871 F.3d at 503 (citation omitted).

We begin with the undisputed facts of Mr. Moore's default on his mortgage, his and the lender's attempts to modify the mortgage, and the foreclosure on the mortgage in state court. We then turn to the qualified written request and response themselves.

A. Mortgage and Loan Modification Agreements

The Moores' RESPA claims arose after years of struggles to keep up with mortgage payments.

Free access — add to your briefcase to read the full text and ask questions with AI

Terrance Moore v. Wells Fargo Bank, N.A., 908 F.3d 1050 (7th Cir. 2018).

908 F.3d 1050 (Terrance Moore v. Wells Fargo Bank, N.A.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related