Jackson v. American Water Co.

CourtDistrict Court, S.D. Illinois
DecidedAugust 26, 2022
Docket3:20-cv-00413
StatusUnknown

This text of Jackson v. American Water Co. (Jackson v. American Water Co.) is published on Counsel Stack Legal Research, covering District Court, S.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jackson v. American Water Co., (S.D. Ill. 2022).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF ILLINOIS

LYNETTE R. JACKSON,

Plaintiff,

v. Case No. 20-cv-413-SPM

AMERICAN WATER CO.,

Defendant.

MEMORANDUM AND ORDER McGLYNN, District Judge: Pending before the Court is a Motion for Summary Judgment and supporting Memorandum of Law filed by Defendant, American Water Works Service Company, Inc., incorrectly named as American Water Co. (“American Water”) (Docs. 81, 82). For the reason’s set forth below, the Court GRANTS the Motion for Summary Judgment. This action arises from the employment of Plaintiff Lynette R. Jackson (“Jackson”) at American Water (Doc. 1). In the second amended complaint, Jackson alleged violations of Title VII of the Civil Rights Act (“Title VII”) on the basis of race and color (Doc. 31). Specifically, Jackson asserted that the alleged discriminatory conduct included retaliation, and ultimately resulted in the termination of her employment. (Id.) Jackson also raised claims under the Americans with Disabilities Act (“ADA”) (Id.). FACTUAL BACKGROUND Within its Motion for Summary Judgment, American Water set forth its factual allegations, breaking it down into several sections (Doc. 49). In accordance with Rule 56(c)(1)(A) of the Federal Rules of Civil Procedure, American Water cited to particular portions of the record to support its contention that each and every fact alleged was material and undisputed (Id.). Furthermore, American Water provided to Jackson, a pro se litigant, the requisite Notice of the filing of its Motion for Summary Judgment pursuant to Rule 56(a) of the Federal Rules of Civil Procedure (Doc. 87). This notice set forth the particular procedures necessary in summary judgment proceedings and

advised that, “This Rule provides that any factual assertion or statement made in the movant’s affidavits and/or other documentary evidence will be taken as true by the Court unless the non-movant contradicts the movant with counter-affidavits and/or other documentary evidence.” (Id); see Fed. R. Civ. P. 56(c).

Jackson addressed summary judgment on July 25, 2022 with a filing (Doc. 97). Although the filing indicated, “Plaintiff, Motion for Summary Judgment”, and was originally docketed as Plaintiff’s Motion for Summary Judgment, this Court only accepted it as plaintiff’s response to American Water’s Motion for Summary Judgment for two reasons (Doc. 98). First, this Court is constrained to note that the dispositive motion deadline had passed on June 17, 2022, which was more than a month before plaintiff’s purported motion was filed. Second, this Court points out that the parties (including Jackson) were advised via docket entry 92 on June 23, 2022, that “any response to [American Water’s] Motion for Summary Judgment shall be filed on or before July 25, 2022”, which was the date of filing of plaintiff’s purported motion. In the “response”, Jackson did not comply with the Rule 56 provisions set forth infra (Doc. 97). Instead, she restated her prior allegations in a non-sensical and unsupported diatribe (Id.). As such, and in accordance with Rule 56(e)(2), this Court may consider the facts set forth by American Water as undisputed for purposes of this motion. Nevertheless, the Court is still obligated to ensure that the evidence submitted by American Water properly substantiates its assertions of entitlement to summary judgment. Fed. R. Civ. P. 56(e)(3). Indeed, the [movant] must still demonstrate that it is entitled to judgment

as a matter of law.” Keeton v. Morningstar, Inc., 667 F.3d 877, 884 (7th Cir. 2012). The following is a summary of the facts alleged by American Water1: American Water is a water and waste utility company headquartered in Camden, New Jersey. In 2002, Jackson began working for American Water at its customer service call center in Alton, IL as a customer service representative. Jackson’s employment was governed, in part, by a Collective Bargaining Agreement (“CBA”) between American

Water and the Utility Workers Union of America, Local 640 (“Union). In or around 2013, Jackson transferred from her role as a customer service representative to a billing specialist, where she was tasked with providing billing services and responding to inquiries from American Water customers. During Jackson’s employment, American Water maintained a Code of Ethics and other policies that prohibited retaliation, discrimination, and bullying. American Water employees who experienced or suspected any violations of these policies were directed

to contact either their manager, Human Resources, the Compliance and Ethics Department, a member of the Legal Department, or the Ethics Helpline. American

1 These facts are limited to those facts which would be admissible at trial and which are adequately supported in the Motion for Summary Judgment and are material to the issues in this case. Water also implemented policies regarding respect and dignity in its workplace, and Jackson admitted she was aware of the policies and methods for report any violations. American Water maintained attendance requirements for all its employees, to wit: American Water employees were expected to be at work on time, unless approved to be absent. Employees with four or more unexcused absences were subject to

discipline, including discharge. When employees anticipated a need for a leave of absence, American Water required they communicate the request for leave to their immediate supervisor, as well as American Water’s third-party administrator, ‘The Hartford’. Once the need for leave is requested, the employee’s supervisors will coordinate with The Hartford and American Water’s leave of absence coordinators regarding the leave and return to work. Disability benefits and terms for union

employees are governed by the applicable CBA, as well as health and welfare benefits. When anticipating a return to work from leave, the employee must provide a return to work certificate clearing them for duties. Disability benefits and terms for union employees are governed by the applicable CBA, along with American Water’s health and welfare benefits. Jackson’s CBA offered a maximum of fifty-two (52) weeks of short-term disability benefits. Union employees were not offered long-term disability benefits. In 2016, American Water terminated for violations of the attendance policy. In

May 2016, the Union filed a grievance on behalf of Jackson after her termination. The grievance was settled in December 2017 when American Water agreed to reinstate her in exchange for a withdrawal of the grievance. The terms of the agreement are confidential. In January 2018, Jackson was reinstated in her former role as a billing specialist. Upon her return to work, Jackson was provided over two weeks of retraining on the essential functions of her job, which included shadowing other employees, classroom training, and access to online training materials and training aids. According to Key Performance Indicators (“KPI”)2, Jackson’s performance declined despite the retraining.

Three months after her return, Jackson was notified that her performance was unsatisfactory, and on July 19, 2018, she was placed on a 90 day Performance Improvement Plan (“PIP”). Jackson’s PIP was set up in three 30-day increments and created an action plan to improve her performance, which included additional training, which she claimed helped.

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