Jack & Joe’s Franchising, Inc. d/b/a Squeegee Squad; Jack & Joe’s Management Company v. EB Window Cleaning LLC; Eric Bernadin

CourtDistrict Court, D. Minnesota
DecidedMarch 27, 2026
Docket0:25-cv-02776
StatusUnknown

This text of Jack & Joe’s Franchising, Inc. d/b/a Squeegee Squad; Jack & Joe’s Management Company v. EB Window Cleaning LLC; Eric Bernadin (Jack & Joe’s Franchising, Inc. d/b/a Squeegee Squad; Jack & Joe’s Management Company v. EB Window Cleaning LLC; Eric Bernadin) is published on Counsel Stack Legal Research, covering District Court, D. Minnesota primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

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Jack & Joe’s Franchising, Inc. d/b/a Squeegee Squad; Jack & Joe’s Management Company v. EB Window Cleaning LLC; Eric Bernadin, (mnd 2026).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MINNESOTA

JACK & JOE’S FRANCHISING, INC. No. 25-cv-2776 (KMM/SGE) d/b/a SQUEEGEE SQUAD; JACK & JOE’S MANAGMENT COMPANY,

Plaintiffs, ORDER v.

EB WINDOW CLEANING LLC; ERIC BERNADIN,

Defendants.

This matter is before the Court on Plaintiffs Jack & Joe’s Franchising, Inc. (“JJFI”) and Jack & Joe’s Management Company’s (collectively “Squeegee Squad”) Motion for Preliminary Injunction (Dkt. 8), Squeegee Squad’s Motion for Expedited Discovery (Dkt. 14), and Defendant Eric Bernadin’s Motion to Compel Arbitration (Dkt. 39). For the reasons discussed below, the Court denies Mr. Bernadin’s Motion to Compel Arbitration and grants Squeegee Squad’s Motion for a Preliminary Injunction, and Squeegee Squad’s Motion for Expedited Discovery is denied as moot. BACKGROUND JJFI is a franchisor that owns businesses providing “window cleaning and other building and residential cleaning and maintenance services[.]” (Dkt. 1 ¶ 2.) In doing so, the franchise utilizes specific “proprietary technology, products, training, and standards . . . for operation,” which comprise the “Squeegee Squad System,” and operates under the registered trademark “Squeegee Squad®.” (Id.) In October 2023, Squeegee Squad entered into a Franchise Agreement (or “Agreement”) with Mr. Bernadin, who individually operated Defendant EB Window Cleaning LLC, a limited liability company based in Florida. (Id. ¶¶ 12–13.) As part of the

Agreement, Mr. Bernadin executed a Personal Guaranty “agree[ing] to be personally bound by each and every condition and term contained in” the Agreement. (Dkt. 11-1 at 45.1) The Franchise Agreement authorized Mr. Bernadin to use the Squeegee Squad System, as well as Squeegee Squad’s trade name and trademarks, for fifteen years. (Dkt. 1 ¶¶ 18–20.) Those rights “applie[d] only to the Franchisee’s Squeegee Squad Business

within the [agreed on] Territory” (here, Northeast Miami-Dade County) and were conditioned on the franchisee “fully perform[ing] and compl[ying] with” the Agreement. (Dkt. 11-1 at 9–10, § 4.2; id. at 47.) The Agreement also prohibited franchisees from performing services outside of their assigned territory without JJFI’s approval. (Id. at 52.) Moreover, Squeegee Squad retained its right “to immediately terminate th[e]

Agreement without any opportunity to cure” if a franchisee failed to comply with an audit request. (Id. at 35, § 16.4(E); see also id. at 29, § 13.5.) If the Agreement was terminated, the franchisee’s right to use the Squeegee Squad System and its marks “will terminate immediately and revert back to JJFI,” and the franchisee was responsible for various post- termination obligations. (Id. at 36, § 18.1; see id. at 36–37.) Those obligations included

complying with a detailed post-termination noncompete provision. Among other things, for 24 months after the end of the Agreement, franchisees were not allowed to engage in a

1 Citations are to the pagination generated by the CM/ECF filing system. business that competed with Squeegee Squad subject to certain geographical restrictions. (Id. at 38, § 19.2(A).) During that 24-month period, former franchisees were also prohibited from “[d]ivert[ing] or attempt[ing] to divert any existing or potential business or customers

of JJFI or any other Squeegee Squad franchisee, or providing related services to customers whom the franchisee had serviced while the Agreement was in place. (Id., §§ 19.2(B), (D).) The parties agreed that the noncompete provisions were reasonable (id. at 38, § 19.2) and that a franchisee’s noncompliance with the Agreement “could cause irreparable damage” to JJFI (id. at 40, § 21.5).

In March 2025, upon learning that Defendants “were performing jobs outside of the territory without reporting revenues or sharing revenues with other franchisees,” in violation of the Agreement, Squeegee Squad sent an audit letter demanding financial information related to those jobs. (Dkt. 1 ¶¶ 33–34; see Dkt. 1-2 (audit letter).) Because Defendants provided an incomplete response, Squeegee Squad issued a second audit notice

on April 10, 2025. (Dkt. 1 ¶¶ 35–36.) After Defendants again failed to comply with the audit, Squeegee Squad terminated the Franchise Agreement with Defendants on June 13, 2025. (Id. ¶ 39; Dkt. 1-3 (termination letter).) Squeegee Squad alleges that since then, Defendants have failed to fulfill their post- termination obligations as required by the Agreement. (See Dkt. 1 ¶¶ 40–49.) They refused

to transfer phone numbers associated with the franchised business and continued to use them “in direct connection with franchise marketing and advertising” using Squeegee Squad’s trade name and trademarks. (Id. ¶ 41.) Defendants also “used a vehicle bearing the Squeegee Squad Marks,” “solicited and diverted former customers[] . . . with the apparent intention to provide false and leading [sic] information about Squeegee Squad,” and “forwarded numerous emails from their Squeegee Squad franchised business account to a private email[.]” (Id. ¶¶ 43, 46–48.) And they allegedly “engineered a coordinated

campaign to publish false and negative reviews on the former franchised business[’s] . . . website,” most of which were posted after Squeegee Squad terminated the Agreement, by individuals who appear to know or are affiliated with Mr. Bernadin. (Id. ¶¶ 51–52; see, e.g., id. ¶¶ 53–58 (showing negative reviews and indicating the reviewers are Facebook “friends” of Mr. Bernardin).) On June 29, 2025, Squeegee Squad sent a cease-and-desist

letter demanding that Mr. Bernadin stop this conduct. (Dkt. 11-5 at 5.) The letter also reminded Mr. Bernadin that he “continue[d] to be bound by all post-termination contractual obligations under the Franchise Agreement[.]” (Id.) On July 3, 2025, Squeegee Squad initiated this action against Defendants, claiming that they defamed its business and materially breached the Franchise Agreement by

infringing on Squeegee Squad’s trademarks, violating the noncompete provision, and engaging in unfair competition. (Dkt. 1 at 16–21.) On July 9, 2025, Squeegee Squad filed a Motion for Preliminary Injunction, seeking an injunction in order “to protect their trademarks, enforce their contractual rights,” and enjoin Defendants “from continuing . . . to operate a competing business, misappropriate confidential information, divert

customers, and defame Plaintiffs through the publication of false and misleading online reviews[.]” (Dkt. 8 at 1.) Six days later, Squeegee Squad moved for expedited discovery, seeking additional information in support of its Motion for Preliminary Injunction. (Dkt. 14.) Mr. Bernadin, who is a pro se litigant, did not file a response to the Complaint or either of Squeegee Squad’s motions. On August 14, 2025, following the filing of Plaintiffs’ Motions, the Court held a

status conference to see whether the matter could be resolved without further litigation. Because Mr. Bernadin has no attorney, the Court referred the matter to the Early Settlement Conference Project of the Federal Bar Association’s Pro Se Project. The Court suspended all pending deadlines while the parties attempted to settle the case. (Dkt. 28.) United States Magistrate Judge Shannon G. Elkins then held a settlement conference on October 28,

2025, which was unsuccessful. (Dkt. 35.) On November 4, 2025, Mr. Bernadin filed a Motion to Compel Arbitration, arguing that the arbitration clause in the agreement precluded Squeegee Squad from initiating this action, which should be stayed pending arbitration.2 (Dkt. 39.) The Court now turns to each of these motions, keeping in mind that courts must construe a pro se litigant’s filings

“liberally.” Smith v. Andrews, 75 F.4th 805, 808 (8th Cir. 2023) (citing Erickson v. Pardus, 551 U.S. 89

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Jack & Joe’s Franchising, Inc. d/b/a Squeegee Squad; Jack & Joe’s Management Company v. EB Window Cleaning LLC; Eric Bernadin, Counsel Stack Legal Research, https://law.counselstack.com/opinion/jack-joes-franchising-inc-dba-squeegee-squad-jack-joes-mnd-2026.