Interface Security Systems, L.L.C. v. Family Dollar, Inc.

CourtDistrict Court, W.D. North Carolina
DecidedJuly 21, 2023
Docket3:21-cv-00327
StatusUnknown

This text of Interface Security Systems, L.L.C. v. Family Dollar, Inc. (Interface Security Systems, L.L.C. v. Family Dollar, Inc.) is published on Counsel Stack Legal Research, covering District Court, W.D. North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Interface Security Systems, L.L.C. v. Family Dollar, Inc., (W.D.N.C. 2023).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF NORTH CAROLINA CHARLOTTE DIVISION CIVIL ACTION NO. 3:21-CV-327-DCK

INTERFACE SECURITY SYSTEMS, L.L.C., ) ) Plaintiff, ) ) v. ) ORDER ) FAMILY DOLLAR, INC., ) ) Defendant. ) ) THIS MATTER IS BEFORE THE COURT on “Defendant’s Motion For Summary Judgment” (Document No. 38); “Interface Security Systems, L.L.C.’s Motion For Partial Summary Judgment” (Document No. 41); and “Defendant’s Motion To Strike Declaration Of Kenneth Obermeyer In Support Of Interface Security Systems, L.L.C.’s Damages Methodology And Evidence” (Document No 65). The parties have consented to Magistrate Judge jurisdiction pursuant to 28 U.S.C. § 636(c), and these motions are ripe for disposition. Having carefully considered the motions, the record, applicable authority, and the arguments of able counsel at a hearing on July 12, 2023, the undersigned will grant in part and deny in part Defendant’s motion for summary judgment; deny Plaintiff’s motion for summary judgment; and grant Defendant’s motion to strike. I. BACKGROUND A. Facts Interface Security Systems, L.L.C. (“Plaintiff,” “Interface,” or “ISS”) “is a Louisiana limited liability company with its principal place of business in Earth City, Missouri.” (Document No. 1, p. 1). ISS “is in the business of providing equipment and managed physical and network security services to residential and commercial customers.” Id. These services include private wide area networks, alarm monitoring, remote video monitoring, Voice over IP (“VoIP”) and business intelligence solutions and services, as well as sophisticated digital witness services (“Digital Witness Services” or “Interactive Services”), which are interactive video security monitoring services that require specialized equipment, including but not limited to cameras, audio systems, DVRs and Digital Acoustics audio boards and expanders, much of which was housed in a custom cabinet provided by ISS, which cabinet was generally located in the site manager’s office (collectively the “Digital Witness Equipment”).

(Document No. 42, p. 9); see also (Document No. 1, p. 1). Family Dollar, Inc. (“Defendant,” “Family Dollar,” or “FD”) “is a North Carolina corporation with its principal place of business in Chesapeake, Virginia.” (Document No. 1, p. 1). “Family Dollar operates approximately 7,800 retail stores across America that provide general consumable merchandise at discounted prices.” Id. “Dollar Tree, Inc. (“Dollar Tree”) acquired ownership of Family Dollar on July 6, 2015.” Id. ISS and Family Dollar entered into a “Master Services Agreement” (the “Initial MSA”) in April 2014, “whereby ISS agreed to provide Family Dollar with certain equipment and an associated suite of services including certain Flat Rate Managed Services for over 7,000 retail stores (“Network Services”).” (Document No. 1, p. 2) (citing Document No. 34); see also (Document No. 42, p. 9). “Under the MSA, ISS also provided phone, internet, and other related services to Family Dollar stores.” Id. The parties executed an “Amended and Restated Master Services Agreement” (Document No. 35) (the “MSA”) in February 2016. (Document No. 1, pp. 2-3); see also (Document No. 39, p. 6, Document No. 42, p. 9). The “Digital Witness Interactive Video Systems and Services 2 Statement Of Work” (Document No. 35, pp. 19-37) (the “Digital Witness SOW”) was incorporated as an exhibit to the MSA. Id. The Digital Witness SOW was amended three (3) times. (Document No. 39, p. 7, Document No. 42, pp. 9-10). The MSA, including the Digital Witness SOW and its amendments, “(collectively the ‘Contract’) governs the instant dispute.” (Document No. 42, p. 10).

The Digital Witness Services provided by ISS to FD, pursuant to the MSA, “require the use and operation of Digital Witness Equipment,” much of which “is complex, proprietary equipment which ISS designed and custom manufactured through various partners.” (Document No. 1, p. 3). “The Contract provided for two variations of pricing to Family Dollar stores where Digital Witness Services were provided: Conversions and New Builds.” (Document No. 42, p. 10) (citing Document No. 35, p. 23). Plaintiff describes the arrangement as follows: Conversions were stores where the existing security services were converted from a prior provider to ISS’s Digital Witness Services (“Conversions”). Id. New Builds were Family Dollar stores without existing security services (“New Builds”). Id. Both Conversions and New Builds paid an identical recurring monthly fee for the Digital Witness Services. . . . The pricing terms for the Digital Witness Equipment necessary to support the Digital Witness Services differed. . . . In the Conversions, the Digital Witness Equipment was installed at no cost to Family Dollar. . . . In the New Builds, the Digital Witness Equipment was installed at the cost of $14,000 per store. . . . Family Dollar chose not to purchase the Digital Witness Equipment installed in the Conversions because it represented to ISS that it did not have money in its budget to purchase such equipment. (M. Shaw Dec. ¶ 10). Accordingly, ISS agreed to install the Digital Witness Equipment at no cost, with ownership of the Digital Witness Equipment remaining with ISS. Id.

(Document No. 42, pp. 10-11) (citations omitted). See also (Document No. 39, pp. 7-9). “On or about December 18, 2019, Family Dollar notified ISS that it intended to terminate the Digital Witness Services which ISS was providing and enter into a separate agreement with a 3 third party which would provide a similar but different suite of services to Family Dollar.” (Document No. 1, p. 3). Regarding termination, Section 6 of the MSA provides: Return or Purchase of ISS Owned Equipment Upon Termination. With respect to any equipment owned by ISS that is installed at a FD location, FD shall, at its sole cost, promptly and without demand return all such equipment to ISS at the termination of this Agreement or termination of Service at such FD location; provided, however, that FD shall have, at its option, the right to purchase all such equipment at such location. In the event FD elects to purchase such equipment, then, in lieu of returning such equipment to ISS, FD may purchase such equipment in accordance with the purchase price formula set forth in the applicable SOW.

(Document No. 1, p. 4, Document No. 35, p. 4, Document no. 39, p. 10, Document No. 42, p. 10) (emphasis added). Following notice of Family Dollar’s termination of ISS’ security services, on or about May 18, 2020, ISS sent a letter to Family Dollar’s new parent, Dollar Tree, regarding “the prompt return of any equipment not purchased by [Family Dollar] consistent with the [Family Dollar/ISS] MSA.” (Document No. 42, p. 12). “Family Dollar responded to ISS’s letter on June 3, 2020, confirming that it ‘will work out the proper disposition of ISS owned equipment with your people consistent with contractual obligations.’” Id. (citations omitted). In its Complaint, Plaintiff asserts that “[d]espite multiple demands, Family Dollar has refused to return any of such Digital Witness Equipment nor purchased any of such Digital Witness Equipment from ISS.” (Document No. 1, p. 4). The parties agree that the issue before the Court is the ownership of the Digital Witness Equipment installed at the Conversions. (Document No. 42, pp. 12-13, Document No. 39, pp. 5- 6). Both sides argue that the Contract is clear. (Document No. 39, p. 6; Document No. 42, p. 13). Plaintiff contends that Defendant must return or purchase all equipment provided to the 4 Conversion sites; and Defendant contends that “once the digital witness equipment was installed, it belonged to Family Dollar.” Id. B. Procedure Plaintiff initiated this action with the filing of its “Complaint” (Document No. 1) on July 7, 2021.

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Interface Security Systems, L.L.C. v. Family Dollar, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/interface-security-systems-llc-v-family-dollar-inc-ncwd-2023.