Innes v. Board of Regents of the University System

29 F. Supp. 3d 566, 2014 WL 3055576, 2014 U.S. Dist. LEXIS 89725
CourtDistrict Court, D. Maryland
DecidedJuly 1, 2014
DocketCivil Action No. DKC 13-2800
StatusPublished
Cited by8 cases

This text of 29 F. Supp. 3d 566 (Innes v. Board of Regents of the University System) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Innes v. Board of Regents of the University System, 29 F. Supp. 3d 566, 2014 WL 3055576, 2014 U.S. Dist. LEXIS 89725 (D. Md. 2014).

Opinion

MEMORANDUM OPINION

DEBORAH K. CHASANOW, District Judge.

Presently pending and ready for resolution in this disability discrimination case is the motion to dismiss Plaintiffs’ second amended complaint, filed by Defendants Board of Regents of the University System of Maryland (“the Board of Regents”), the University of Maryland College Park (“the University of Maryland”), and Wallace D. Loh (“President Loh” or “Dr. Loh”). (ECF No. 34). The issues have been fully briefed, and the court now rules, no hearing being deemed necessary. Local Rule 105.6. For the following reasons, the motion to dismiss will be granted in part and denied in part.

I. Background1

Plaintiffs Dr. Joseph Innes (“Dr. Innes”), Daniel Rinas (“Mr. Rinas”) and Sean Markel (“Mr. Markel”) are deaf. They regularly attend sporting events— including football and basketball games— at the Capital One Field at Byrd Stadium (“Byrd Stadium”) and the Comcast Center’. (ECF No. 33 ¶¶ 2-4). The Board of Regents is the governing body for all University of Maryland campuses, of which the University of Maryland, College Park is the “flagship” campus. (Id ¶ 5). Plaintiffs assert that Byrd Stadium and the Comcast Center are located on the University of Maryland’s main campus in College Park. (Id ¶ 10). Dr. Wallace Loh is the President of the University of Maryland. Al three Plaintiffs also regularly access Defendants’ athletics website — TerpsTV— and attempt to watch videos on this website. (Id ¶ 12). The website contains videos presented with speaking individuals discussing game highlights and interviews with players. (Id ¶ 16). The narrated web content also includes complete games for some teams. For instance, Plaintiffs assert that during the week of October 4, 2013, TerpsTV streamed a women’s soccer game against North Carolina State with audio commentary by two individuals. On October 12, 2013 TerpsTV streamed audio commentary for a live football game. (Id ¶ 17). None of the audio was captioned.

Defendants’ venues at Byrd Stadium and the Comcast Center have public address systems and other systems in the stadium bowls and concourse areas that project information aurally, including referee calls, play-by-play commentary, song [570]*570lyrics, and safety and emergency information. (Id. ¶ 13). Plaintiffs cannot hear these announcements. Plaintiffs also cannot hear the aural content on Defendants’ website. (Id. ¶ 14). Defendants’ venues also, have visible electronic scoreboards and ribbon boards, and the Comcast Center has a four-sided visual display hanging over center court, which Plaintiffs believe to be a Sony Jumbotron. - (Id. ¶ 15). Plaintiffs assert that captioning can be-— but is not — displayed on Jumbotrons, LED ribbon boards, and scoreboards located throughout Defendants’ venues. (Id. ¶ 20). Plaintiffs state that “[tjhrough captioning, spoken and other auditory/aural information is made accessible to individuals who are deaf or hard of hearing.” (Id. ¶ 19). Captioning can also be placed on video displayed on the University of Maryland athletic websites. Plaintiffs assert that Defendants do not display captioning- on Jumbotrons, LED ribbon boards, or scoreboards, nor is streaming web content captioned. (Id. ¶¶ 16, 22).

Dr. Innes contacted the University of Maryland “Terrapin Club” on numerous occasions, including prior to 2007, to request that Defendants provide captioning for football and basketball games. (Id. ¶ 25). Defendants renovated Byrd Stadium in 2007, but, despite repeated requests from Dr. Innes, did not upgrade the scoreboards to providé captioning for referee calls, play-by-play commentary, song lyrics, safety and emergency information, half-time entertainment, post-game conferences, or any other aural information projected into the stadium bowls or concourse areas before, during, or after the games/ (Id. ¶ 27). On February 18, 2013, Plaintiffs sent a letter to Defendants again requesting captions for announcements made on public address systems, the scoreboards, LED ribbon boards, and/or Jum-botron at Byrd Stadium and the Comcast Center and for those captions to be visible from all seats in each venue. (Id. ¶ 28).

Plaintiffs eoñtend that Defendants started to provide captioning at some point during the 2013-2014 football season at Byrd Stadium “by providing captions that are supposed to be accessible on smart phones or tablet devices.” (Id. ¶ 29). Plaintiffs assert that captioning on hand-held device or tablets does not provide effective communication. Specifically, Plaintiffs assert that individuals who are deaf and who communicate through the use of American Sign Language (“ASL”) must use their hands to speak. Plaintiffs argue:

[t]hey are, therefore, unable to speak with anyone while holding a device on which they would read captions. Thus, unlike hearing fans, deaf fans would not be able to comment to one another about the progress of a game. Also unlike hearing fans deaf fans would be unable to hold a snack and drink while reading captions. On information and belief, there are no cupholders or other stands on which to place food and beverages in the seating bowl of Byrd Stadium.

(Id. ¶ 30). Plaintiffs also maintain that many smart phone and tablet devices cannot' be read in bright sunlight, thus deaf individuals would not be able to read captions if football games are played on sunny days. (Id. ¶ 31). Streaming captions from a website to a smart phone or tablet requires a strong, uninterrupted internet signal; “[t]he proximity of thousands of other fans using the internet on their smart phones and/or tablets during a football or basketball game weakens and interrupts the signal so that the captions do not appear on the devices in a timely fashion.” (Id. ¶ 33). Plaintiffs maintain that the communication provided by a tablet or handheld device is not timely and does not ensure that deaf or hard of hearing fans [571]*571have equal access to games. Moreover, “[u]se of hand-held devices for captions would prevent deaf fans from observing what is being projected on a video board of Jumbotron while reading what the stadium announcer is saying.” (Id. ¶ 36). Plaintiffs aver that use of hand-held devices also would require “difficult visual adjustments between observing live action at a distance and close vision for reading captions on a small screen.” (Id.).

As an example of the shortcomings with using hand-held devices for captioning, Plaintiffs refer to an October 12, 2013 football game, which Dr. Innes and a number of deaf friends attended at the University of Maryland. Dr. Innes asserts that he went to fan assistance and asked for information about how to read captions on the handheld device. According to Dr. Innes, he “was given a note that said the web site was not working and captions would be unavailable.” (Id. ¶ 34). Dr. Innes asserts that the individual who wrote the note never informed him about whether the site began to operate, although she said that she would.

Plaintiffs filed a complaint against the University of Maryland, the Board of Regents, and President Loh, in his official capacity, on September 24, 2013. (ECF No. 1). Plaintiffs later amended the complaint on October 16, 2013. (ECF No. 6). The University of Maryland answered the complaint on October 30, 2013 (ECF No. 8), and simultaneously joined in a motion to dismiss filed by the Board of Regents and President Loh (ECF No. 9).

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29 F. Supp. 3d 566, 2014 WL 3055576, 2014 U.S. Dist. LEXIS 89725, Counsel Stack Legal Research, https://law.counselstack.com/opinion/innes-v-board-of-regents-of-the-university-system-mdd-2014.