Ingram v. Neutron Holdings, Inc.

CourtDistrict Court, M.D. Tennessee
DecidedMay 26, 2020
Docket3:20-cv-00037
StatusUnknown

This text of Ingram v. Neutron Holdings, Inc. (Ingram v. Neutron Holdings, Inc.) is published on Counsel Stack Legal Research, covering District Court, M.D. Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ingram v. Neutron Holdings, Inc., (M.D. Tenn. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF TENNESSEE NASHVILLE DIVISION

KELCIE INGRAM and CYNTHIA ) INGRAM, ) ) Plaintiffs, ) ) v. ) Case No. 3:20-cv-00037 ) Judge Aleta A. Trauger NEUTRON HOLDINGS, INC. d/b/a ) LIMEBIKE a/k/a LIME, ) ) Defendant. )

MEMORANDUM Before the court is the Motion to Compel Arbitration and dismiss the case or, alternatively, stay it pending arbitration, filed by defendant Neutron Holdings, Inc. d/b/a LimeBike a/k/a Lime (“Lime”) (Doc. No. 10). For the reasons set forth herein, the motion will be granted, and this action will be stayed pending the completion of arbitration. I. FACTUAL AND PROCEDURAL BACKGROUND Plaintiffs Kelcie Ingram and Cynthia Ingram, both residents of Davidson County, Tennessee, filed a Complaint in the Circuit Court for Davidson County, Tennessee on December 6, 2019, asserting a claim of negligence against defendant Lime and seeking damages of up to $750,000, arising from personal injuries suffered by plaintiff Kelcie Ingram and medical expenses incurred by both plaintiffs.1 Lime, a Delaware corporation whose principal place of business is in

1 Cynthia Ingram is not identified in the Complaint and is not referenced therein except in the introductory paragraph (confirming that she is a plaintiff) and in the first paragraph (stating that both plaintiffs are residents of Davidson County, Tennessee). (Doc. No. 10-1, at 1 & ¶ 1.) It appears from documents submitted by the defendant in connection with removal that Cynthia California, removed the action to federal court on the basis of diversity jurisdiction on January 10, 2020. (Doc. No. 1.) According to the allegations in the Complaint, Lime is in the business of providing, among other things, dockless electric scooter rentals in downtown Nashville, among other locations,

through a downloadable software application accessible through a smartphone (the “Lime app”). To locate and unlock a Lime scooter, a user must first download the Lime app to her telephone and create a user account. As part of that process, the user confirms, by proceeding, that she is “at least 18 years old” and has “read and agreed to Lime’s User Agreement and Terms of Service.” (Compl. ¶ 11.) Lime’s terms of service also require users to be at least 18 years old to use a scooter. (Id. ¶ 14.) The plaintiffs allege, however, that “the only requirement to open [a user account] is a valid payment source” and that the Lime app is “designed to make it easy to create an account so that the only obstacle to its use [is] proving an ability to pay [Lime’s] fees.” (Id. ¶¶ 12, 15.) Moreover, the app “has no procedure in place to ensure [Lime’s] scooters are only accessible to a legal adult who is at least 18 years old.” (Id. ¶ 16.)

Kelcie Ingram was 17 years old on December 29, 2018. On that date, she accessed the Lime app on her smartphone and, through the app, located, rented, and began riding a Lime scooter on Second Avenue in downtown Nashville, Tennessee. Lime did not request any verification of her age to rent the scooter. Shortly after she began riding the Lime scooter, as she was crossing a street, Kelcie Ingram “struck a large rock, causing the scooter to flip.” (Id. ¶ 23.) The plaintiffs allege that Lime is “100% at fault for the crash.” (Id. ¶ 25.) As a result of the crash, Kelcie Ingram “suffered serious and painful personal injuries which have required and continue to require medical

Ingram is Kelcie’s mother, and she seeks to recover medical expenses incurred as a result of injuries suffered by her daughter. (See Doc. No. 1-3, at 7.) treatment,” and the plaintiffs “have incurred and continue to incur . . . significant medical expenses.” (Id. ¶¶ 27, 28.) The plaintiffs allege that Lime was negligent in attempting to contract with a minor, in allowing a minor to use its services, and in failing to verify that its user met the age requirements specified by its own Terms of Service and the municipal code of Metropolitan

Nashville and Davidson County. Lime answered the Complaint, denying liability and asserting various defenses, including that the claims are subject to a binding arbitration agreement. (Doc. No. 6.) On March 19, 2020, Lime filed its Motion to Compel Arbitration. (Doc. No. 10.) The plaintiffs have filed a Response, generally arguing that (1) the contract containing the arbitration provision is voidable based on Kelcie Ingram’s age at the time of contracting, has been repudiated by Kelcie’s having brought the lawsuit, and is therefore unenforceable; and (2) the arbitration provision is unconscionable and therefore unenforceable. (Doc. No. 11, at 1.) The defendant filed a Reply (Doc. No. 12), asserting that the issues raised by the plaintiff must be decided by the arbitrator and that, in any event, Kelcie is estopped from repudiating the contract, having misrepresented her age upon entering into the

contract. II. STANDARD OF REVIEW The Federal Arbitration Act (“FAA”) allows parties to a “contract evidencing a transaction involving commerce” to agree that certain disputes between them arising from such “contract or transaction” will be decided by an arbitrator rather than by a court. 9 U.S.C. § 2. Described by the Supreme Court as the “primary substantive provision” of the FAA, Moses H. Cone Mem’l Hosp. v. Mercury Constr. Corp., 460 U.S. 1, 24 (1983), Section 2 further provides that any such agreement to arbitrate “shall be valid, irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract.” 9 U.S.C. § 2. This section embodies “a liberal federal policy favoring arbitration.” AT & T Mobility LLC v. Concepcion, 563 U.S. 333, 339 (2011) (quoting Moses H. Cone, 460 U.S. at 24). The principal purpose of the FAA is to ensure the enforcement of private arbitration agreements according to their terms; the broader purpose of allowing parties to submit grievances to arbitration is to facilitate “efficient, streamlined procedures tailored to the type of dispute” at issue. Id. at 344 (citations omitted); see also Stout v.

J.D. Byrider, 228 F.3d 709, 714 (6th Cir. 2000) (“The FAA was designed to override judicial reluctance to enforce arbitration agreements, to relieve court congestion, and to provide parties with a speedier and less costly alternative to litigation.”). At the same time, despite this liberal federal policy favoring arbitration agreements, arbitration is a “matter of contract and a party cannot be required to submit to arbitration any dispute which he has not agreed so to submit.” AT & T Techs. v. Commc’ns Workers of Am., 475 U.S. 643, 648 (1986); see also GGNSC Louisville Hillcreek, LLC v. Estate of Bramer, 932 F.3d 480, 485 (6th Cir. 2019) (“An agreement to arbitrate is fundamentally a matter of consent.”). When considering a motion to compel arbitration, a district court must determine, as a threshold matter, if the parties agreed to arbitrate. McGee v. Armstrong, 941 F.3d 859, 865 (6th Cir. 2019); Stout,

228 F.3d at 714. The court must “use state law to assess the existence of an agreement.” GGNSC Louisville, 932 F.3d at 485 (citations omitted).

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Bluebook (online)
Ingram v. Neutron Holdings, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/ingram-v-neutron-holdings-inc-tnmd-2020.