NOTICE 2025 IL App (5th) 240645 Decision filed 07/08/25. The text of this decision may be NO. 5-24-0645 changed or corrected prior to the filing of a Petition for IN THE Rehearing or the disposition of the same. APPELLATE COURT OF ILLINOIS
FIFTH DISTRICT ______________________________________________________________________________
In re ESTATE OF GRACE M. DUKES, Deceased ) Appeal from the ) Circuit Court of (Debra Small, Administrator of the Estate of Grace ) Vermilion County. M. Dukes, Deceased, ) ) Petitioner-Appellee, ) ) v. ) No. 22-PR-157 ) Wells Fargo Clearing Services, LLC, ) d/b/a Wells Fargo Advisors, and Brian Cain, ) ) Honorable Respondents-Appellants). ) Charles C. Hall, ) Judge, presiding. ______________________________________________________________________________
JUSTICE CATES delivered the judgment of the court, with opinion. Justices Moore and Sholar concurred in the judgment and opinion.
OPINION
¶1 The petitioner, Debra Small, Administrator of the Estate of Grace M. Dukes, Deceased
(Estate), filed a petition for citation to recover property and discover information against Kent
Dukes; Robin Dukes; Wells Fargo Clearing Services, LLC, doing business as Wells Fargo
Advisors (Wells Fargo Advisors); and Brian Cain. Wells Fargo Advisors and Cain (collectively,
Wells Fargo) filed a motion to compel arbitration and claimed that the Estate was required to
arbitrate its claims against them based upon the theory of direct benefits estoppel. The circuit court
found that direct benefits estoppel did not apply under the facts of the case and denied the motion
to compel arbitration. Wells Fargo appealed. For the following reasons, we affirm. 1 ¶2 I. BACKGROUND
¶3 The following facts are taken from the parties’ pleadings and exhibits. The decedent, Grace
Dukes, passed away on July 4, 2021. She was preceded in death by her husband, Charles W. Dukes.
During their marriage, Grace and Charles had two daughters, Debra Small and Laurie Holman,
and two sons, Robin Dukes and Kent Dukes. Although Robin Dukes and Kent Dukes were named
co-executors in the Last Will and Testament of Grace M. Dukes, Debra Small was appointed as
the administrator of the estate with will annexed 1 to pursue the current action. Wells Fargo
Advisors is a financial services firm based in St. Louis, Missouri. It offers financial services and
investment advice to its clients. Brian Cain was employed by Wells Fargo Advisors as a financial
and investment advisor, working at its branch office in Terre Haute, Indiana.
¶4 In 1990, Grace and Charles opened a joint account with a portfolio of assets (joint account)
at A.G. Edwards. This account was held in joint tenancy with a right of survivorship. Subsequently,
Wells Fargo Advisors acquired A.G. Edwards and began to provide investment advice and
financial services to former clients of A.G. Edwards. For several years prior to their deaths, Grace
and Charles maintained their joint account at the Terre Haute branch of Wells Fargo Advisors. In
July 2018, the couple’s long-serving financial advisor retired, and Brian Cain became the financial
advisor and management agent for Grace and Charles. On July 12, 2018, Cain met with Charles,
Robin Dukes, and Carrie Holman at the Terre Haute branch. According to the complaint, Cain did
not have another in-person meeting with either Charles or Grace.
¶5 During the summer of 2018, Grace and Charles each began to experience a decline in
physical health, mobility, and cognitive function. A family meeting was scheduled for early
1 Section 6-16 of the Probate Act of 1975 governs the powers of the administrator with the will annexed (755 ILCS 5/6-16 (West 2022)). 2 November. Grace, Charles, Robin Dukes, Kent Dukes, Debra Small, and Laurie Holman planned
to attend the meeting. The purpose of the meeting was to discuss a plan for the expenses of long-
term care for Grace and Charles. Robin Dukes cancelled the meeting at the last minute. Thereafter,
he refused to talk with Debra and Laurie about the financial circumstances and assisted living
arrangements of Grace and Charles.
¶6 On November 19, 2018, Grace and Charles purportedly executed a Wells Fargo Transfer
on Death (TOD) application. The TOD application contained signature lines for Grace and
Charles. A signature appeared on the line designated for Charles. The Estate alleged that the
signature on the TOD application did not match the signature on Charles’s will. The initials,
“G.S.D,” were printed on the line designated for Grace’s signature. Grace’s middle initial is “M.”
Grace and Charles did not travel to the Wells Fargo Advisors office in Terre Haute to sign the
TOD application, and Cain was not present when the application was signed. The completed
application was faxed to the Terre Haute branch on November 23, 2018. Cain facilitated the
processing and approval of the TOD application. Debra Small and Laurie Holman did not learn of
the TOD document until January 2022.
¶7 The TOD instrument designated Robin Dukes and Kent Dukes as beneficiaries of the Wells
Fargo joint account. Each would receive 50% of the assets in the joint account upon the death of
the last surviving owner of the joint account. The designation of beneficiaries in the TOD
instrument did not follow the distribution set forth in the wills that Grace and Charles had executed
in February 2012. According to the terms of Grace’s will, if Charles failed to survive Grace by
thirty days, the couple’s residence, together with any other real estate, was to be given to Kent
Dukes and Robin Dukes, equally, and “the rest, residue, and remainder of the estate” was to be
3 given to Debra Small, Laurie Holman, Kent Dukes, and Robin Dukes “in equal shares.” The will
executed by Charles contained reciprocal terms.
¶8 On December 10, 2018, Grace and Charles moved into an assisted living facility in Tilton,
Illinois. At that time, Robin Dukes had power of attorney over the real estate and personal property
owned by Grace and Charles. On July 2, 2019, Robin Dukes signed a Well Fargo Advisors Client
Services Agreement (Advisory Agreement), as power of attorney for Grace and Charles. Under
the terms of the Advisory Agreement, Robin Dukes assumed the authority to make trades,
removing the trading functions formerly held by the Wells Fargo financial advisor and account
manager. On October 21, 2020, Grace and Charles purportedly executed a warranty deed that
conveyed their home to Kent Dukes. Charles passed away on June 15, 2021, at the age of 98. His
cause of death was identified as renal failure secondary to anorexia and dementia. Grace Dukes
passed away on July 4, 2021, at the age of 90. She died as a result of Alzheimer’s Disease.
Following Grace’s death, Cain facilitated the transfer of the assets in the joint account to Robin
Dukes and Kent Dukes pursuant to the TOD instrument. Robin Dukes and Kent Dukes assumed
control over and sold the personal property and contents of the decedents’ home.
¶9 On September 12, 2023, Debra Small, as Administrator of the Estate, filed a petition for
citation to recover property and to discover information. The Estate brought counts against Robin
Dukes and Kent Dukes, alleging a breach of their fiduciary duties to the beneficiaries of the Estate
(count I), fraud (count II), tortious interference with an expectancy of inheritance (count III), and
financial exploitation of an elderly person, pursuant to section 2-6.2 of the Probate Act of 1975
(Probate Act) (755 ILCS 5/2-6.2 (West 2022)), 2 (count IV). The Estate alleged that Robin Dukes
2 Section 2-6.2(e) provides that a civil action may be brought against a person for financial exploitation by an interested person after the death of the victim or during the lifetime of the victim if the victim is adjudicated a person with a disability. 755 ILCS 5/2-6.2(e) (West 2022). 4 and Kent Dukes either forged the signatures and initials on the TOD application or fraudulently
induced Grace and Charles to sign the TOD application and engaged in self-dealing conduct,
thereby obtaining the entire content of the Wells Fargo account and the residual personal property
of the Estate. The Estate further alleged that the actions taken by Robin Duke and Kent Duke were
contrary to the intent of Grace and Charles and permanently deprived Debra Small and Laurie
Holman, as beneficiaries of the Estate, of their shares of the assets of the Estate. In the prayer for
relief, the Estate asked the circuit court to issue a citation against Kent Dukes and Robin Dukes
commanding them to provide a full accounting of the decedents’ estate prior to and after the
transfer of funds via the TOD and a full accounting of the household goods, furnishings, jewelry,
and personal effects of the decedents. The Estate also sought damages and punitive damages if
Kent Dukes and Robin Dukes were found liable, as alleged in the petition.
¶ 10 The Estate also brought counts against Brian Cain, as agent of Wells Fargo Advisors,
alleging breach of his fiduciary duty (count V), and aiding and abetting financial exploitation of
an elderly person pursuant to section 2-6.2 (755 ILCS 5/2-6.2 (West 2022)) (count VI). No counts
were filed against Wells Fargo Advisors. According to the allegations in counts V and VI, in July
2018, Cain was aware that Grace and Charles were elderly and that they were experiencing age-
related infirmities. Cain also knew that Robin Dukes was the primary person assisting Grace and
Charles with the management of their estate. The Estate alleged that Cain had a fiduciary duty to
act with vigilance to identify and prevent fraud and financial exploitation of Grace and Charles
and that Cain breached his duty by accepting and processing the TOD application without taking
steps to ascertain whether Grace and Charles had signed the TOD application as a result of a
misrepresentation or undue influence and without scrutinizing the signatures on the application.
The Estate further alleged that, upon Grace’s death, Cain implemented the transfer of the joint
5 account to Kent Dukes and Robin Dukes, and that without Cain’s assistance, Robin Dukes and
Kent Dukes could not have financially exploited Grace and Charles. The Estate sought a citation
commanding Cain and Wells Fargo Advisors to produce all records regarding the joint account
from 2018 to the present, including any documents, records, or instruments executed by Robin
Dukes as power of attorney for the decedents’ property.
¶ 11 On September 19, 2023, Wells Fargo filed a motion to compel arbitration and to dismiss
or stay the proceedings, along with a legal memorandum and supporting documents. Therein,
Wells Fargo claimed the Estate was bound to arbitrate under the equitable principle of direct
benefits estoppel. Wells Fargo argued that the Estate’s claims against Cain were based on the joint
account owned by Grace and Charles, that the joint account was covered by the 2019 Advisory
Agreement, and that the Advisory Agreement contained an arbitration provision. Wells Fargo
asserted that the Estate alleged that improper disbursements were made from the joint account and
that the Estate sought a direct benefit of the joint account, i.e., a recovery of portion of the funds
in the joint account. Wells Fargo concluded that even though the Estate was not a signatory to the
Advisory Agreement, the Estate was seeking a direct benefit of that agreement and therefore could
not disclaim the arbitration clause in that agreement.
¶ 12 The arbitration provision in the Advisory Agreement provided in pertinent part:
“It is agreed that all controversies or disputes which may arise between you and WFA
concerning any transaction or the construction, performance or breach of this Agreement
or any other agreement between you and WFA, whether entered into prior to, on, or
subsequent to this Agreement, including any controversy concerning whether an issue is
arbitrable, shall be determined by arbitration conducted before, and only before, an
6 arbitration panel set up by the Financial Industry Regulatory Authority (FINRA) in
accordance with its arbitration procedures.”
The Advisory Agreement included a section containing definitions for specific terms used in the
agreement. The terms, “ ‘You,’ ‘Yours,’ ‘the Undersigned,’ and the ‘Account Holder,’ refer to the
person(s) who sign the Signature Page(s) and enter into this Agreement.”
¶ 13 The Estate filed a response in opposition to the motion to compel arbitration. The Estate
initially noted that it was not a signatory to the 2019 Advisory Agreement and therefore was not
bound by the arbitration provision in that agreement. The Estate claimed that it did not and would
not receive any direct benefit from the Advisory Agreement or the Transfer on Death instrument.
The Estate argued that the Advisory Agreement only pertained to how the stocks in the joint
account were to be managed and, thus, provided a direct benefit of financial advice and counsel.
The Estate asserted that it neither received financial advice nor derived any profit from the
Advisory Agreement or the joint account. The Estate further asserted that any benefit that the
beneficiaries might receive would result from being named in the decedents’ will, and not from
the Advisory Agreement. The Estate concluded that Wells Fargo failed to show that the Estate was
bound to arbitrate under the doctrine of direct benefits estoppel.
¶ 14 Wells Fargo filed a reply. Therein, Wells Fargo initially noted that the lack of privity of
contract with the Estate was not a disputed issue. Wells Fargo again argued that the Estate was
seeking a direct benefit of the agreement containing the arbitration clause and so the doctrine of
direct benefits estoppel requires the Estate to arbitrate its claims against them.
¶ 15 On March 26, 2024, the circuit court heard arguments on Wells Fargo’s motion to compel
arbitration and took the matter under advisement. On April 24, 2024, the court issued a written
order. In the order, the court noted that it had reviewed the Estate’s petition and the 2019 Advisory
7 Agreement, along with the pleadings and arguments of counsel. The court found no language
indicating that a non-signatory was intended to directly benefit from the Advisory Agreement.
Additionally, the court found that the Advisory Agreement provided the benefit of financial
management services and that the Estate was not seeking the direct benefit of the financial
management services provided under the Advisory Agreement. The court determined that the
Estate sought information that would assist in the recovery of any property that might be due the
estate, that the Estate had the right to bring the citation action and to seek appropriate remedies
under section 6-16 of the Probate Act (755 ILCS 5/6-16 (West 2022)), and that the Estate’s action
did not flow from any language in the Advisory Agreement. The court concluded that direct
benefits estoppel did not apply under the facts presented and denied the motion to compel
arbitration. Wells Fargo appealed.
¶ 16 II. ANALYSIS
¶ 17 An order granting or denying a motion to compel arbitration is injunctive in nature and
appealable under Illinois Supreme Court Rule 307(a)(1) (eff. Nov. 1, 2017). Salsitz v. Kreiss, 198
Ill. 2d 1, 11 (2001). Generally, when an interlocutory appeal is brought under Rule 307(a)(1), the
only issue is whether there was a showing sufficient to sustain the circuit court’s order granting or
denying the motion to compel arbitration. Keefe v. Allied Home Mortgage Corp., 393 Ill. App. 3d
226, 229 (2009). When the circuit court’s order granting or denying a motion to compel arbitration
is made without an evidentiary hearing and raises only legal issues, our review is de novo. Clark
v. Foresight Energy, LLC, 2023 IL App (5th) 230346, ¶ 21; Keefe, 393 Ill. App. 3d at 229. In this
case, the circuit court did not hold an evidentiary hearing, and the court’s decision was based on a
legal analysis of the issues presented. Accordingly, our review is de novo.
8 ¶ 18 Section 2-619(a)(9) of the Code of Civil Procedure (Code) allows for a dismissal of a claim
or other appropriate relief, such as a stay of the proceedings, where the claim is barred by an
affirmative matter that avoids the legal effect of or defeats a claim. 735 ILCS 5/2-619(a)(9) (West
2022). A motion to stay the proceedings and compel arbitration is essentially a section 2-619(a)(9)
motion to stay an action in the circuit court based on the exclusive remedy of arbitration. Sturgill
v. Santander Consumer USA, Inc., 2016 IL App (5th) 140380, ¶ 21. The moving party has the
initial burden to establish that the parties have a valid agreement to arbitrate and that the
controversy is within the scope of the arbitration agreement. Gaines v. Ciox Health, LLC, 2024 IL
App (5th) 230565, ¶ 25; Sturgill, 2016 IL App (5th) 140380, ¶ 22. In ruling on a motion to compel
arbitration pursuant to section 2-619, the circuit court must construe all pleadings and supporting
documents in a light most favorable to the nonmoving party. Borowiec v. Gateway 2000, Inc., 209
Ill. 2d 376, 383 (2004).
¶ 19 The arbitration clause at issue is governed by the Federal Arbitration Act (FAA) (9 U.S.C.
§ 1 et seq. (2018)). Under the FAA, state courts and federal courts are authorized to stay an action
and compel arbitration upon being satisfied that the issues involved are referable to arbitration
under a written agreement to arbitrate. See 9 U.S.C. § 3 (2018). Section 2 of the FAA provides
that a written agreement to settle a controversy by arbitration “shall be valid, irrevocable, and
enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract.”
9 U.S.C. § 2 (2018). The FAA reflects the fundamental principle that arbitration is a matter of
contract. Rent-A-Center, West, Inc. v. Jackson, 561 U.S. 63, 67 (2010). An arbitration agreement
is placed on the same footing as other contracts. Like any other contract, an arbitration agreement
is a matter of consent, not coercion. Volt Information Sciences, Inc. v. Board of Trustees of Leland
Stanford Junior University, 489 U.S. 468, 478-79 (1989). Arbitration is a way to resolve disputes,
9 but only those disputes that the parties have agreed to arbitrate. Coinbase, Inc. v. Suski, 602 U.S.
143, 148 (2024); First Options of Chicago, Inc. v. Kaplan, 514 U.S. 938, 943 (1995). Whether the
parties to a dispute have contractually agreed to submit a dispute to arbitration is determined
according to ordinary principles of state law governing contracts. First Options, 514 U.S. at 944.
¶ 20 On appeal, Wells Fargo initially claims that the Estate is bound by the decedent’s
contractual obligations under the Advisory Agreement, including the arbitration provision, even
though the Estate is a nonsignatory to the agreement. In response, the Estate argues that Wells
Fargo is presenting a new argument and a new legal theory on appeal that Wells Fargo did not
raise in the circuit court. After reviewing the record, we agree that this issue was not presented to
or considered by the circuit court. In their pleadings, Wells Fargo argued that the Estate was bound
to arbitrate its disputes based upon the doctrine of direct benefits estoppel. Wells Fargo asserted
that direct benefits estoppel applied because the Estate sought the direct benefit of the Advisory
Agreement and therefore could not disclaim the arbitration provision in that agreement. In reply
to the Estate’s memorandum in opposition to the motion to compel, Wells Fargo specifically noted
that lack of privity of contract was not an issue in dispute. Wells Fargo maintained its position that
the Estate had received a direct benefit from an agreement containing an arbitration provision and
that the doctrine of direct benefits estoppel required the Estate to arbitrate its claims against Wells
Fargo. Contrary to Wells Fargo’s contentions, its claim that the Estate was bound by the decedent’s
contractual obligations was first raised in this appeal and therefore comes too late. Issues not raised
in the circuit court are forfeited and may not be raised for the first time on appeal. Haudrich v.
Howmedica, Inc., 169 Ill. 2d 525, 536 (1996); Bank of New York Mellon v. Rogers, 2016 IL App
(2d) 150712, ¶ 72. Thus, the issue is forfeited.
10 ¶ 21 Next, Wells Fargo claims that the Estate is required to arbitrate based upon the doctrine of
direct benefits estoppel. Wells Fargo contends that the Estate is seeking a direct benefit derived
from the Advisory Agreement and, therefore, it is estopped from disclaiming the arbitration
provision in that agreement. Wells Fargo relies upon decisions from federal courts that have
accepted the doctrine of direct benefits estoppel.
¶ 22 The general policy in Illinois is that a nonsignatory should not be forced to arbitrate a
dispute pursuant to an arbitration agreement that it did not agree to and was not a party to. Ervin
v. Nokia, Inc., 349 Ill. App. 3d 508, 513-14 (2004). Under direct benefits estoppel, a nonsignatory
is estopped from refusing to comply with an arbitration agreement if it knowingly seeks a direct
benefit that flows directly from the contract containing the arbitration clause. See Coatney v.
Ancestry.com DNA, LLC, 93 F.4th 1014, 1025 (7th Cir. 2024); Everett v. Paul Davis Restoration,
Inc., 771 F.3d 380, 383 (7th Cir. 2014). A benefit derived from the agreement itself is direct.
Coatney, 93 F.4th at 1025; Everett, 771 F.3d at 383. In contrast, “a benefit derived from the
exploitation of the contractual relationship of parties to an agreement, but not the agreement itself,
is indirect.” (Internal quotation marks omitted.) Coatney, 93 F.4th at 1025-26; Everett, 771 F.3d
at 383-84.
¶ 23 At the outset, we note that neither party has cited a case in which the Illinois Supreme
Court directly addressed whether Illinois recognizes that a nonsignatory may be bound to a
contract under the doctrine of direct benefits estoppel. Although a few Illinois appellate court
decisions discuss the doctrine of direct benefits estoppel, the appellate court did not find direct
benefits estoppel applicable to bind a nonsignatory to a contract under the facts of those cases. See
Peterson v. Devita, 2023 IL App (1st) 230356, ¶¶ 46-47; Snyder v. Jack Schmitt Ford, Inc., 2022
11 IL App (5th) 210413-U, ¶¶ 47-49; American Economy Insurance Co. v. Accelerated Rehabilitation
Centers, Ltd., 2022 IL App (1st) 211410-U, ¶¶ 24-26. The same is true here.
¶ 24 Based upon our review of the record, Wells Fargo did not establish that the Estate sought
or received a benefit flowing directly from the joint account or the Advisory Agreement. In this
case, the Estate was not a signatory to the Advisory Agreement. It was not seeking enforcement of
the Advisory Agreement. The Estate was not a named beneficiary of the joint account, and there
is no evidence that it derived a direct benefit from the joint account. As noted by the Estate, the
decedent’s will, not the Advisory Agreement, was the instrument that would have bestowed direct
benefits upon the heirs of the decedent’s estate. The Estate sought an order directing Wells Fargo
to produce records regarding the joint account from 2018 to the present. It did not seek to recover
the joint account assets from Wells Fargo. The Estate was authorized to file the petition for citation
to recover property and discover information under section 6-16 of the Probate Act. 755 ILCS 5/6-
16 (West 2022). The Estate’s counts against Cain alleged a breach of fiduciary duty and aiding
and abetting the financial exploitation of elderly persons under section 2-6.2 of the Probate Act
(755 ILCS 5/2-6.2 (West 2022)). The allegations are not integrally related to the Advisory
Agreement containing the arbitration provision; thus, they may be pursued without reference to
the Advisory Agreement. After reviewing the record, we conclude, as the circuit court did, that the
Estate did not seek a direct benefit from the Advisory Agreement and it did not receive a direct
benefit flowing from the advisory services relationship arising from that Agreement. Any benefit
to the Estate was derived from the exploitation of the advisory relationship and was indirect.
12 ¶ 25 III. CONCLUSION
¶ 26 In sum, Wells Fargo failed to show that direct benefits estoppel applied under the facts of
this case. Accordingly, the circuit court did not err in denying Wells Fargo’s motion to compel
arbitration. The circuit court’s order is affirmed, and the cause is remanded for further proceedings.
¶ 27 Affirmed.
13 In re Estate of Dukes, 2025 IL App (5th) 240645
Decision Under Review: Appeal from the Circuit Court of Vermilion County, No. 22- PR-157; the Hon. Charles C. Hall, Judge, presiding.
Attorneys Eric D. Martin, of Norton Rose Fulbright US LLP, of St. for Louis, Missouri, for appellants. Appellant:
Attorneys Jeffrey B. Friedman, of Maatuka Al-Heeti Emkes LLC, of for Champaign, for appellee. Appellee: