In Re Arch Wireless

332 B.R. 241, 2005 Bankr. LEXIS 2005, 45 Bankr. Ct. Dec. (CRR) 124, 2005 WL 2663042
CourtUnited States Bankruptcy Court, D. Massachusetts
DecidedOctober 13, 2005
Docket19-04004
StatusPublished
Cited by7 cases

This text of 332 B.R. 241 (In Re Arch Wireless) is published on Counsel Stack Legal Research, covering United States Bankruptcy Court, D. Massachusetts primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
In Re Arch Wireless, 332 B.R. 241, 2005 Bankr. LEXIS 2005, 45 Bankr. Ct. Dec. (CRR) 124, 2005 WL 2663042 (Mass. 2005).

Opinion

MEMORANDUM OF DECISION

HENRY J. BOROFF, Bankruptcy Judge.

Before this Court is the “Debtor’s Motion for Contempt Against Nationwide Paging, Inc.” (the “Motion for Contempt”). Arch Wireless, Inc. (the “Debtor”) asks this Court to find Nationwide Paging, Inc. (“Nationwide”) in contempt of the discharge injunction entered by this Court upon approval of the Debtor’s Chapter 11 plan of reorganization (the “Plan”). The Debtor seeks sanctions for Nationwide’s alleged contempt and requests this Court to enjoin Nationwide from pursuing its pre-confirmation claims and defenses against the Debtor in an action currently pending before the Massachusetts state court. The Motion for Contempt raises important due process considerations regarding the notice required to bind parties under a Chapter 11 plan of reorganization.

I. FACTS AND TRAVEL OF THE CASE

The following facts, with one noted exception, are essentially undisputed. They are taken from the parties’ pleadings, the testimony and evidence presented at trial and the docket entries in the Debtor’s Chapter 11 bankruptcy case, of which this Court may take judicial notice. See Fed. R.Evid. 201; Fed. R. Bankr.P. 9017.

A. Pre-Petition Events

The Debtor is a supplier of pagers and paging network airtime. In 1999 and 2000, Nationwide contracted to purchase pagers and to lease paging network airtime from the Debtor. Nationwide, in turn, resold or leased the airtime and pagers to its customers.

In 2000, the Debtor sold Nationwide a large number of pagers which Nationwide claims were defective. Nationwide used *244 these pagers to fulfill its substantial obligations to supply pagers and airtime to AT & T, under what Nationwide claims was a very lucrative contractual arrangement. When AT & T complained to Nationwide that the pagers were defective, Nationwide turned to the Debtor to identify and correct the problems with the pagers. At that time, Nationwide also identified alleged billing errors on invoices from the Debtor.

On September 14, 2000, Nationwide’s President, Peter Brown, sent a letter to Pedro Xavier, a manager at PageNet. 1 Relevant portions of the letter show that, by September 2000. Nationwide was far from satisfied with the Debtor’s response to Nationwide’s complaints:

[W]e have a number of issues that need to be cleared up if we are going forward together, and I want to make sure that there is no misunderstanding about any of them.... PageNet has a number of issues to address before we talk about our account, especially since ... I feel that we have prepaid PageNet in the overall scheme of things....
... [0]ur accounts are still in error. .. PageNet needs to invoice us correctly. ... PageNet has never produced a correct invoice for us.
... But more importantly, we don’t even have use of the equipment for which we’ve been billed ... The equipment that has been sent to us is of such inferior quality that we’ve been returning 20% to 30% of it because it won’t work .... PageNet is then looking for $9000.00 when only $6,000.00 worth of the equipment works, and we haven’t even gotten the replacement equipment yet. To make matters worse, the PageNet shipping people then double and triple bill us....
Virtually all of the equipment that Pagenet has sold to us has arrived at our office with superfluous programming that detracts from the pager’s performance .... We discovered ... that there was a programming problem with the pagers.
I don’t know definitively how much this has hurt us. I do know that it has cost us about 400 alpha pagers, our reputation to some degree, and a lot of manhours that should have been devoted elsewhere.... If you cannot fix these problems, I need to know who can, and how I can contact them on an ongoing basis....
... [M]ore needs to be done, and it needs to be tangible.
First, an adjustment (or credit) on our airtime bill needs to be made for all of this inconvenience, and it needs to be meaningful. Second, we need to get good equipment at a competitive price.... Third, I have to have confidence that the equipment that we do ship out to our customers has capcodes that have been cleaned so that they contain no excess information that will interfere with their use....
... It’s now PageNet’s turn to do the right thing. That means showing me that PageNet values our business, and realizes that it’s cost us a lot of reputation, time and money, by compensating us for this capcode cleaning fiasco. It also means that PageNet needs to ... adjust the prices we paid for bad equipment. ...

Brown again wrote to PageNet in November of 2000, this time by email, continuing to voice his dissatisfaction with Pa-geNet’s billing practices and response to problems with the pagers. In that email, Brown detailed at least six different al *245 leged billing errors and blamed PageNet for Nationwide’s loss of a “substantial customer”:

The AT & T project manager for paging has taken our company out of their automated ordering process. She told me that she was doing this as a result of faulty equipment, and the paging just not working. These were PageNet pagers. We need to address this problem, and our loss caused by PageNet.

Xavier responded to the email by acknowledging certain of the billing errors and concluding with “I am sorry about AT & T.”

In February of 2001, in response to an account reconciliation requested by Pa-geNet, Brown sent another communication to the Debtor, this time addressed to Mike Verardo and Mark Amadio at PageNet. There, Brown made it clear that the billing and loss of business issues were far from resolved:

[W]e should be able to get a correct monthly bill going forward. This does not address the overcharges and discrepancies of the past, which constitute the majority of the bill, nor does it address the defective pagers sold by Pa-geNet, loss of business and refunds we had to make because of the errors on PageNet’s part .... [Sjome reciprocity on the part of PageNet is definitely overdue.

Over the subsequent months, the Debtor continued to press Nationwide for payment on its accounts, and Nationwide continued to dispute the amount claimed. In response to a letter from the Debtor, dated August 22, 2001, requesting payment on Nationwide’s outstanding accounts, Brown sent two emails, dated September 18, 2001 and September 19, 2001, addressed to Mark Amadio at PageNet. In those communications, Brown detailed the events of the previous year which he claimed had caused damage to Nationwide, and emphasized his belief that the Debtor had not satisfactorily addressed his claims.

In the September 18 email, Brown wrote:

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332 B.R. 241, 2005 Bankr. LEXIS 2005, 45 Bankr. Ct. Dec. (CRR) 124, 2005 WL 2663042, Counsel Stack Legal Research, https://law.counselstack.com/opinion/in-re-arch-wireless-mab-2005.