Huizhou Kailangde Technology Co., Ltd. v. Amazon.com Services, LLC; and Amazon.com, Inc.

District Court, S.D. New York·Decided July 16, 2026·No. 1:26-cv-00882·Unknown

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK HUIZHOU KAILANGDE TECHNOLOGY CO., LTD., Petitioner, -against- 1:26-cv-00882 (ALC) OPINION & ORDER AMAZON.COM SERVICES, LLC; and AMAZON.COM, INC., Respondents. ANDREW L. CARTER, JR., United States District Judge: Petitioner Huizhou Kailangde Technology Co., Ltd. (“Petitioner”) brings this action pursuant to 9 U.S.C. §§ 9, 10, and 9/11" style="color:var(--green);border-bottom:1px solid var(--green-border)">11 of the Federal Arbitration Act (FAA) for (1) partial confirmation of liability determinations favorable to Petitioner in the Final Arbitration Award (“Award”); (2) partial modification of the Award to correct material mistakes and miscalculations of damages and fees; (3) an order directing that judgment on the confirmed and modified portions of the Award be entered in favor of Petitioner against Respondents Amazon.com Services, LLC and Amazon.com, Inc., (together, “Respondents” or “Amazon”); and (4) an order directing that any portion of the Award that the Court declines to modify be remanded to sole arbitrator Lou Chang (“Arbitrator”) for further proceedings consistent with the Court’s order. For the reasons discussed below, Petitioner’s motion is DENIED. BACKGROUND I. Underlying Controversy Petitioner was a third-party seller, with its principal place of business in Huizhou, China,

doing business on Amazon’s online marketplace. ECF No. 9 at ¶ 2. As is required of independent merchants in order to open a seller account on Amazon, Petitioner entered into a standard Business Solution Service Agreement (“BSA”) with Respondent in March 2018. Id. at ¶ 11. Section 2 of the BSA grants Amazon sole discretion to permanently withhold any payment in the seller’s account if Amazon determines that the seller’s actions or performance may result in risks to Amazon or third parties. Id. Exhibit P1. Section 3 allows Amazon to suspend or terminate

a seller’s account immediately if the seller has materially breached the BSA, used its account for deceptive or fraudulent activity, or harmed other sellers, customers, or Amazon’s legitimate interests. Id. Section 18 requires both parties to consent to arbitration by the American Arbitration Association (AAA) for any disputes related to the BSA. Id. Under Section 18, payment of all filing, administration, and arbitrator fees are to be governed by AAA rules. Id. In June 2021, Amazon deactivated Petitioner’s seller accounts without prior notice. Id. at ¶ 17. Amazon alleged that Petitioner had engaged in deceptive, fraudulent, or illegal activity by committing “review abuse,” or inducing positive reviews on Petitioner’s products to boost its vendor rating. Id. Amazon invoked Sections 2 and 3 of the BSA simultaneously to deactivate

Petitioner’s account and seize Petitioner’s net sales proceeds held in that account. Id. Petitioner claims that this figure amounted to $476,255.30, a substantial portion of the total sales proceeds Petitioner had generated in the approximately six months prior to the account deactivation, $1,049,457.48. Id. at ¶¶ 16, 18. Further, Amazon closed out pending sales transactions, processed customer returns, made refunds, and charged Petitioner’s account for storage and costs associated with unsold inventory. Id. Exhibit P11. After these deductions, Amazon retained funds remaining in Petitioner’s account. Id. at ¶¶ 21-22. II. Arbitration Following Petitioner’s account deactivation and the seizure of its sales proceeds by Amazon, Petitioner commenced arbitration against Respondents before the AAA International Centre for Dispute Resolution (AAA-ICDR), pursuant to Section 18 of the BSA. Id. at ¶ 19. Petitioner sought recovery of its wrongfully withheld funds, consequential damages, and

declaratory relief. Id. After discovery and extensive briefing, the Arbitrator issued an Arbitrator’s Decision and Award on July 18, 2025. Id. at ¶ 20. In this determination, the Arbitrator held that Section 2 of the BSA is an unenforceable penalty clause, Respondents were not entitled to retain the remaining funds as liquidated damages, and Petitioner was entitled to pre-judgment interest on the principal sum. Id. The Arbitrator calculated the principal sum owed to Petitioner at the post-deductions amount of $88,208.80. Id. Exhibit P10. The Arbitrator also held that the parties were to bear their respective attorney’s fees, and the administrative fees of the AAA-ICDR, totaling $12,200.00, and compensation of the Arbitrator, totaling $16,034.03, was to “be borne by the parties as incurred.”

Id. On July 25, 2025, Petitioner filed a Motion to Modify the Arbitration Award. Id. at ¶ 24. Petitioner argued that the Arbitrator miscalculated the post-blocking deductions, arriving at an erroneous principal sum; that, regardless of these miscalculations, post-blocking deductions should not be factored into calculations of the amount owed by Respondents, which is the entire initial amount withheld; and that if post-blocking deductions are to be allowed, they should be limited to three months after account blocking. Id. Exhibit P11. Furthermore, Petitioner requested a recalculation of the pre-judgment interest amount and damages for Respondents’ breach of due process. Id. On August 26, 2025, the Arbitrator issued a Disposition of Application for Modification of Award to correct its computational errors. Id. Exhibit P12. The Arbitrator adjusted its initial calculation of the principal sum from $88,208.80 to $120,540.27, based on a subtraction of the amount Respondents were owed in uncollected fees ($88,208.80) from the post-blocking, pre- deductions sum it held in Petitioner’s account ($208,749.07). Id. All other holdings from the July

25, 2025, Decision and Award were reaffirmed. Id. On September 8, 2025, Petitioner submitted a second Motion to Modify the Arbitration Award, once again requesting a recalculation of the award amount. Id. Exhibit P13. However, the Arbitrator denied Petitioner’s motion on October 13, 2025, rejecting a re-determination on the merits of the dispute. Id. Exhibit 14. On February 13, 2026, Petitioner subsequently filed this motion with the Court to partially confirm and partially modify the Award. Respondents oppose Petitioner’s motion, characterizing Petitioner’s request as a motion to vacate the Award. See ECF No. 12. STANDARD OF REVIEW

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Huizhou Kailangde Technology Co., Ltd. v. Amazon.com Services, LLC; and Amazon.com, Inc., (S.D.N.Y. 2026).

Huizhou Kailangde Technology Co., Ltd. v. Amazon.com Services, LLC; and Amazon.com, Inc. (Huizhou Kailangde Technology Co., Ltd. v. Amazon.com Services, LLC; and Amazon.com, Inc.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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