Hoover v. May Department Stores Co.

378 N.E.2d 762, 62 Ill. App. 3d 106, 19 Ill. Dec. 147, 1978 Ill. App. LEXIS 2915
CourtAppellate Court of Illinois
DecidedJuly 5, 1978
Docket77-153, 77-189 cons.
StatusPublished
Cited by20 cases

This text of 378 N.E.2d 762 (Hoover v. May Department Stores Co.) is published on Counsel Stack Legal Research, covering Appellate Court of Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hoover v. May Department Stores Co., 378 N.E.2d 762, 62 Ill. App. 3d 106, 19 Ill. Dec. 147, 1978 Ill. App. LEXIS 2915 (Ill. Ct. App. 1978).

Opinions

Mr. JUSTICE JONES

delivered the opinion of the court:

This is an appeal by defendant May Department Stores Company from a judgment of the circuit court of Madison County in favor of plaintiffs Ronald Hoover and Sheila Ruth, individually, and as representatives of a class composed of defendant’s charge account customers.

The judgment appealed from is a summary judgment with detailed findings entered on March 2, 1977, pursuant to the parties’ separate motions for summary judgment and May’s motion to dismiss the action as a class action. Since portions of the order were necessarily interlocutory in nature, the court, on the motion of defendant, entered a modification order March 25,1977, pursuant to Supreme Court Rule 308 (Ill. Rev. Stat. 1975, ch. 110A, par. 308) covering all of the findings and directives of the judgment. We granted the defendant’s application for an interlocutory appeal and therefore have all aspects of the case before us for review.

One of the divisions of defendant May Department Stores Company is the Famous-Barr Company. Famous-Barr Company is a concern which sells a broad range of merchandise for cash or credit through 12 outlets or stores in the St. Louis metropolitan area. The St. Louis metropolitan area encompasses cities and towns in both Illinois and Missouri. One of the Famous-Barr stores is located in Illinois, the remainder are in Missouri. This case involves Famous-Barr’s policy with respect to issuance of “Eagle Stamps” to the customers of its stores. Eagle Stamps are trading stamps which defendant issues as a sales promotion program. The facts are not in dispute, only the legal effect to be ascribed to them.

Famous-Barr has issued Eagle Stamps in connection with sales of merchandise at its stores since the early 1900’s. Its policy as to which of its customers are entitied to receive the stamps apparently has been unchanged since the inception of the stamp program.

Under this policy only cash customers and charge account customers who pay their entire balance before the next billing date after receiving a statement are entitled to receive Eagle Stamps. The charge account customer who decides to pay for his purchases in one or more deferred payments cannot obtain stamps, either after a partial payment or upon complete payment of all balances due. Moreover, if a charge account customer, upon the first appearance on his monthly statement of an amount for new purchases, immediately remits payment in that amount, he is still not entitled to any stamps if he has a balance carried over from previous billing cycles since Famous-Barr’s policy is to apply all payments towards the oldest balances first.

The procedures for obtaining the stamps are as follows. When a customer purchases an item in a Famous-Barr store by cash or check he receives a receipt. He may then take the receipt of the Eagle Stamp counter in that store or any other Famous-Barr store and exchange it for stamps. A charge account customer who pays his entire balance by mail before his next billing date receives a receipt with his next monthly statement that can be exchanged for stamps at any Eagle Stamp counter in any Famous-Barr store. If he pays his entire bill during this period in person he is issued stamps at that time. One stamp is issued for every 10$ of qualified purchases. The stamps are then pasted into books and either redeemed for cash at an Eagle Stamp counter or redeemed for merchandise certificates which are honored by any Famous-Barr store.

During most of the time relevant to this suit, an Eagle Stamp book held 1,250 stamps. Famous-Barr’s policy was to accept only full books of stamps at its stamp counters. However, the Eagle Stamp Company, another division of defendant May Company, redeems partial books and loose stamps as a customer convenience if unusual circumstances exist. Each full book was exchangeable for $2.25 in cash, or, upon election by the customer, $2.50 in merchandise certificates.

Sometime in 1976, the Eagle Stamp Company began supplying stamp books that hold 1,500 stamps. Since these books are redeemable for $2.70 cash or $3 in merchandise certificates, the relative cash value of the stamp has remained constant at 18$ per each $10 of purchases, in other words, 1.8% of the purchase price.

Both of the named plaintiffs are Illinois residents who have charge accounts with Famous-Barr and have shopped at stores in both Missouri and Illinois, purchasing items in both States pursuant to their charge agreements. The complaint upon which the instant summary judgment order was entered is a class action brought on behalf of these plaintiffs and all other persons, whether Illinois residents or not, who have purchased goods from Famous-Barr stores pursuant to charge agreements and have paid for the goods in more than one installment.

The complaint alleged that the above stated policy of denying stamps to charge customers who pay their statements in installments violates the Retail Installment Sales Act (Ill. Rev. Stat. 1975, ch. 121/2, pars. 501-533) in that the forfeiture of this 1.8% or 2% “Eagle Stamp discount” is a component of the “finance charge” which under the Act should have been, but was not, disclosed in the charge account agreement and monthly statements and the inclusion of which caused the finance charge actually assessed to be in excess of that allowable under the Act.

Count two of the complaint contained similar allegations with respect to the Missouri Retail Credit Sales Act (Mo. Rev. Stat. §§408.250 — 408.370 (1975 Supp.)). The count charges that the denied Eagle Stamp discount results in an increase in the “time charge” paid beyond that allowable by law and that the “time charge” was not properly disclosed under the Missouri Act because the discount’s value was not included in the agreement or statements.

The two remaining counts of the complaint allege violations, of the Consumer Fraud and Deceptive Business Practices Act (Ill. Rev. Stat. 1975, ch. 121/2, par. 261 etseq.) and the Missouri Merchandising Practices Act (Mo. Rev. Stat. §407.010 et seq. (1975 Supp.)) based on misleading statements and deliberate concealments of defendant’s Eagle Stamp policy.

In its judgment the trial court held the loss of the Eagle Stamp discount to be a “finance charge” within the meaning of the Illinois Retail Installment Sales Act and to be a part of the “time charge” under the Missouri Retail Credit Sales Act. The court further found the defendant’s failure to disclose this portion of the charges to be respective violations of section 25 and 408.290 of the Illinois and Missouri Acts (Ill. Rev. Stat. 1975, ch. 121/2, par. 525, and Mo. Rev. Stat. §408.290 (1975 Supp.)), and that the resultant charges were in excess of those allowable under section 28 of the Illinois Act (Ill. Rev. Stat. 1975, ch. 121/2, par. 528) and section 408.300.2 of the Missouri Act (Mo. Rev. Stat. §408.300.2 (1975 Supp.)).

On the two fraud counts, the court held that defendant’s disclosures were misleading as a matter of law but found that the ordering of further relief was unnecessary since even a full disclosure of the unlawful practices would not have been a defense to defendant’s violations of the Illinois Retail Installment Sales Act and the Missouri Retail Credit Sales Act. See Ill. Rev. Stat. 1975, ch. 121/2, par. 513, and Mo. Rev. Stat. §408.350 (1975 Supp.).

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Cite This Page — Counsel Stack

Bluebook (online)
378 N.E.2d 762, 62 Ill. App. 3d 106, 19 Ill. Dec. 147, 1978 Ill. App. LEXIS 2915, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hoover-v-may-department-stores-co-illappct-1978.