Hoback v. Cox

CourtDistrict Court, S.D. West Virginia
DecidedAugust 18, 2021
Docket3:19-cv-00460
StatusUnknown

This text of Hoback v. Cox (Hoback v. Cox) is published on Counsel Stack Legal Research, covering District Court, S.D. West Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hoback v. Cox, (S.D.W. Va. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF WEST VIRGINIA

HUNTINGTON DIVISION

JENNIFER JENKINS HOBACK,

Plaintiff,

v. CIVIL ACTION NO. 3:19-0460

SHERRIE COX, in her individual capacity; CHERYL WILLIAMS, in her individual capacity; CRAIG RICHARDS, in his individual capacity; TAMARA KUHN, in her individual capacity,

Defendants.

MEMORANDUM OPINION AND ORDER

Pending before the Court is Defendant Sherrie Cox’s Motion for Summary Judgment (ECF No. 97), and Defendants Cheryl Williams, Craig Richards, and Tamara Kuhn’s Motion for Summary Judgment (ECF No. 95). Upon consideration, the Court GRANTS, in part, and DENIES, in part, the first motion (ECF No. 97), and GRANTS, in full, the second (ECF No. 95). I. FACTUAL ALLEGATIONS

This action arises from problems related to Plaintiff Jennifer Jenkins Hoback’s former employment as a registered nurse at Mildred Mitchell-Bateman Hospital (“MMBH”), a state mental health hospital operated by West Virginia’s Department of Health and Human Resources (WVDHHR). Plaintiff worked with Defendant between for two to three years before MMBH announced in November of 2017 that Defendant Cox would be promoted to the position of nurse manager over the unit where Plaintiff worked. Following the announcement, Plaintiff sent an anonymous letter to Defendant Richards, the Chief Executive Officer at MMBH, about concerns she had with Defendant Cox’s promotion. Plaintiff also states that several staff members requested and received transfers out of the unit. The WVDHHR’s Office of Equal Employment Opportunity (EEO) investigated the transfers and

allegations of bullying and racism made against Defendant Cox, which delayed her promotion until March 2018. Defendant Cox was aware that Plaintiff had submitted a complaint against her. In April 2018, Plaintiff states that she spoke with Defendant Williams, the Director of Nursing, about Defendant Cox. Plaintiff told Defendant Williams she believed Defendant Cox would retaliate against her. Plaintiff asserts that Defendant Cox learned about this conversation and, on June 7, wrote her up for an event that occurred nearly seven weeks earlier. Plaintiff not only denies the allegations in the “write-up,” but she also contends she was the only one who was reprimanded over the event. On June 15, 2018, Plaintiff states that she, Defendant Cox, and three other staff members went to a psychiatric patient’s room to administer medication to an individual who was combative.

According to several witnesses, the patient attacked Plaintiff physically and verbally. Ultimately, two other staff members were able to gain control, and the patient was administered the medication. The incident only lasted a few minutes. After the medication was administered, all staff left the room at the same time. Following the incident, Defendant Cox reported to Defendant Williams that Plaintiff retaliated against the patient with verbal and physical abuse. Defendant Williams obtained statements from Cox, and three other witnesses, including JoAnne Beals, Scott Jacobs, and Kiki Bullock. She then completed and submitted a report to the West Virginia Adult Protective Services (“APS”). Williams notified Richards and Human Resources Director Tamara Kuhn of her APS

-2- report. On June 18, 2018, Williams informed Plaintiff that she was suspended pending further investigation. Soon after, the patient called Teri Stone, who provides patient advocacy services as an employee of Legal Aid of West Virginia, Inc. (“LAWV”).1 Stone began investigating with

MMBH Registered Nurse Jami Boykin. On July 3, 2018, Stone submitted her report (“Legal Aid Report”) to MMBH administrators. The Legal Aid Report summarized interviews with the patient, Defendant Cox, JoAnne Beals, Scott Jacobs, and Plaintiff. According to the Report, the only available video recording relevant to the incident depicted the area outside the patient’s room. This required Stone to rely on witness interviews and statements. The summaries of these witness accounts reflect broad agreement that the patient was aggressive toward Plaintiff. However, the witnesses had differing accounts of Plaintiff’s response. Cox stated that Plaintiff put her hand over the patient’s mouth and pushed her back, “‘almost like a face-grab squeeze.’” Legal Aid Report 2, ECF No. 97-18. Similarly, Nurse Beals described witnessing Plaintiff put her hand over the patient’s face. Id. at 3. When asked if Beals “would

consider what she saw from Jennifer Hoback to be physical abuse of a patient,” she responded, “‘I found it to be a little overboard, yes.’” Id. Cox and Beals both recalled Plaintiff returning to the room to antagonize the patient after being directed to leave several times. Beals could not remember any specific statements from Plaintiff that day, but Cox stated that Plaintiff called the patient several derogatory names, including “piece of shit [and] bitch.” Id. at 2. Scott stated that the entire incident was a “blur” and vaguely stated that “tempers flared.” Id. at 5. He would not

1 Ms. Stone and LAWV were named as Defendants in this action, but they were dismissed by agreement on November 18, 2019. ECF No. 38. -3- say whose “tempers flared” or how, and instead conveyed his dissatisfaction with what he perceived as lack of support for staff who “‘defend [them]selves when attacked.’” Id. The Legal Aid Report also notes that Plaintiff denied any wrongdoing. When asked if she remembered placing her hand over the patient’s face, Plaintiff reportedly stated that “she was very

clumsy and was probably trying to brace herself somehow.” Id. at 4. She also denied making any abusive statements to the patient. Taking this information into account, the Legal Aid Report concluded that the patient’s claims of verbal and physical abuse had been substantiated. On July 18, 2018, Kuhn held a predetermination conference with Plaintiff. After hearing Plaintiff’s statement at the conference, Kuhn and Richards decided to terminate Plaintiff based on the Legal Aid Report. Plaintiff was later notified that she was terminated for gross misconduct. In addition, MMBH reported Plaintiff to the West Virginia Board of Nursing (“WVBON”), which initiated its own investigation into Plaintiff’s alleged abuse to determine whether to revoke Plaintiff’s license. Thereafter, Plaintiff filed a grievance with the West Virginia Public Employee Grievance

Board (“WVPEGB”). On March 7, 2019, the administrative law judge found that “MMBH had failed to prove by a preponderance of the evidence” that Plaintiff committed gross misconduct. WVPEGB Decision 1-2, ECF No. 97-21. Weighing the evidence presented during the hearing, the ALJ found that MMBH failed to meet its burden because the only witnesses who claimed to witness Plaintiff grabbing the patient’s face were not credible: Cox had motive to retaliate against Plaintiff, and Beals was not in the bathroom when the grabbing allegedly occurred. The ALJ also found that “[i]t appears more likely than not that NM Cox made the physical and verbal abuse complaints against [Hoback] in retaliation for the complaints she believed [Hoback] had made against her.” Id. at 36, ECF No. 97-21. The ALJ also noted inconsistencies in Cox and Beals’

-4- testimony. According to the ALJ, video evidence that showed Plaintiff going into and out of the room only once within the timeframe at issue, undermining Cox and Beals’ testimony that Plaintiff left the room but later returned to antagonize the patient. In addition to discounting Cox and Beals’ testimony, the ALJ stated that the Legal Aid

Report carried “little weight” because Stone did not testify at the hearing. The only testimony presented to the ALJ about the Report came from Boykin, who voiced her disagreement with its conclusion.

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