Hines v. State Room, Inc.

665 F.3d 235, 18 Wage & Hour Cas.2d (BNA) 705, 2011 U.S. App. LEXIS 23680, 2011 WL 5903863
CourtCourt of Appeals for the First Circuit
DecidedNovember 28, 2011
Docket10-2298
StatusPublished
Cited by15 cases

This text of 665 F.3d 235 (Hines v. State Room, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the First Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hines v. State Room, Inc., 665 F.3d 235, 18 Wage & Hour Cas.2d (BNA) 705, 2011 U.S. App. LEXIS 23680, 2011 WL 5903863 (1st Cir. 2011).

Opinion

RIPPLE, Circuit Judge.

Christine Hines originally brought this action in Massachusetts state court against the State Room, Inc., where she formerly was employed. 1 In the amended complaint, which was before the district court following removal, Ms. Hines and her co-plaintiffs sought unpaid overtime wages *236 that they claimed were due under the Fair Labor Standards Act (“FLSA”), 29 U.S.C. §§ 201-219, and related state statutes. In addition to the State Room, Longwood Events, Inc., Belle Mer, Inc. and James Apteker were named as defendants. After various further amendments, including the addition of counterclaims, and following discovery, the defendants sought summary judgment on the wage claims. The defendants asserted that the plaintiffs were exempt from the overtime requirement because they were administrative employees under the FLSA, 29 U.S.C. § 213(a)(1). The plaintiffs countered that their work did not involve sufficient discretion to satisfy the exemption. The district court determined that the duties of the employees did involve substantial discretion and, under our precedent, the exemption was applicable; accordingly, partial summary judgment was entered for the defendants. The plaintiffs now appeal. They continue to contend that their employers have failed to demonstrate that they acted with any meaningful discretion and, therefore, to carry the burden of demonstrating the applicability of the exemption. Because the district court correctly applied governing legal principles, we affirm the judgment of the district court.

I

BACKGROUND

A. Facts

The State Room and Belle Mer are affiliated banquet facilities that “host high-end wedding receptions and other social functions” in Boston, Massachusetts, and Newport, Rhode Island, respectively. R.78 at 2. Individual defendant James Apteker is the founder and president of the State Room and Belle Mer. Longwood Events is an affiliated management company that provides accounting and record-keeping services for the banquet facilities. According to the complaint, Longwood is the corporate parent for the State Room and Belle Mer, and the companies share common management.

The plaintiffs are former sales managers 2 at one or both of the defendant facilities: Ms. Hines was employed from 2006 to 2008 at the State Room; Mary O’Connor, at Belle Mer from 2007 to 2008; and Jessica Leporacci, at Belle Mer for several months in 2006, then at the State Room through 2008. As sales managers, the plaintiffs were the primary client contacts on behalf of the event venues. Principally, their role was to secure event business for the company, either by use of a cold-call list kept by management or in response to inquiries by potential clients. When given a cold-call list, the plaintiffs would assess which calls were likely to generate business and would not make calls they determined would be unproductive. See R.68-3 at 7 (O’Connor Dep. 34-35) (explaining that, after researching a list of law firms to cold call, she would not contact a firm of three attorneys to offer to host a holiday party and agreeing that the research she *237 did would help her determine “whether to call or not”). As part of their regular tasks, plaintiffs spoke by phone and in person with potential clients; they toured the facility with potential clients to sell events; and they assisted clients in determining which venue and time might be appropriate for an event and what minimum charges would apply. The goal behind this work was to commit a prospective client to a contract for an event. In addition to the efforts with individual clients and prospective clients, the plaintiffs engaged in broader sales efforts. For example, Ms. O’Connor testified that she marketed Belle Mer by attending Chamber of Commerce or Convention and Visitors Bureau events as the company’s representative, again with the goal of “bring[ing] events to Belle Mer.” Id. (O’Connor Dep. 36). To bring in business from within her assigned nonprofit sector, Ms. Hines suggested to her supervisor that she could develop a lunch presentation on “ ‘how to plan a gala fundraiser for [a] non[ ]profit’ ” as a marketing tool. R.68-20 at 2 (email from Hines to a supervisor).

For the majority of the plaintiffs’ tenure with the defendant facilities, their duties extended beyond securing the basic sale and event contracts. They were required to work with clients to design details and menus that would meet each client’s expectations; 3 they prepared internal order forms that explained every detail of the event for the operations staff; and from time to time, they attended events to ensure that the client’s wishes were carried out. As Ms. O’Connor stated in her deposition, “Soup to nuts is what I was doing back then. You didn’t have any events managers. You ran the whole thing.” R.68-3 at 14 (O’Connor Dep. 69); id. at 12 (O’Connor Dep. 59) (confirming that her duties included “[e]oordinat[ing] the setup, design, [and] execution of the wedding”); see also R.68-4 at 15 (Leporacci Dep. 63) (describing her work as an events manager as including organizing “tastings, menu selection, ... linen selection, design of the space, [and] everything else that goes into planning an event”); R.68-2 at 8 (Hines Dep. 44-45) (answering affirmatively when asked if she “work[ed] closely with nonprofit board committees in researching, designing and executing events”). The plaintiffs were responsible for maintaining a relationship with clients and satisfying client needs in the course of their event planning with the defendant venues. See R.68-15 (contemporaneous email from supervisor to sales and events management staff stating, “[I]t is your responsibility to proactively manage client expectations and obligations. You are accountable for the ‘life’ of this client while they book, and then plan and execute their event with us.”); R.68-2 at 18 (Hines Dep. 123) (agreeing that her job was to “keep the client happy” from the initial contact through the actual event).

Indeed, the picture that emerges from the record is one in which the primary role of sales managers was to secure a steady stream of business by selling each prospective client on a package of options — location, timing, atmosphere, design, food and the like, all within the client’s budget — and by ensuring that each event so planned was a success. See R.68-3 at 10 (O’Connor Dep. 51-52) (explaining the process of creating an event within a client’s budget); id. (O’Connor Dep. 50-51) (“[T]his is a one-time event, let’s make it the most incredible thing you will ever have in your life. Even if you have a small budget, let’s still make it the most breathtaking thing *238 that could ever happen to you, and how that is going to happen is customer service.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Marcus v. American Contract Bridge League
80 F.4th 33 (First Circuit, 2023)
Walsh v. Unitil Service Corporation
64 F.4th 1 (First Circuit, 2023)
Selfridge v. Jama
172 F. Supp. 3d 397 (D. Massachusetts, 2016)
Anzaldua v. WHYY, Inc.
160 F. Supp. 3d 823 (E.D. Pennsylvania, 2016)
Marzuq v. Cadete Enterprises, Inc.
807 F.3d 431 (First Circuit, 2015)
Crowe v. Examworks, Inc.
136 F. Supp. 3d 16 (D. Massachusetts, 2015)
Drexler v. Tel Nexx, Inc.
125 F. Supp. 3d 361 (D. Massachusetts, 2015)
Cue-Lipin v. Callanwolde Foundation, Inc.
1 F. Supp. 3d 1359 (N.D. Georgia, 2014)
Bernard v. Group Publishing, Inc.
970 F. Supp. 2d 1206 (D. Colorado, 2013)

Cite This Page — Counsel Stack

Bluebook (online)
665 F.3d 235, 18 Wage & Hour Cas.2d (BNA) 705, 2011 U.S. App. LEXIS 23680, 2011 WL 5903863, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hines-v-state-room-inc-ca1-2011.