Himes v. Client Services, Inc.

2014 DNH 002
Procedural entryThis page is a short order in Himes v. Client Services, Inc.. Read the opinion of the Court — 990 F. Supp. 2d 59
District Court, D. New Hampshire·Decided January 2, 2014·No. Civil No. 12-cv-321-PB·Published

Opinion

Himes v. Client Services, Inc. 12-CV-321-PB 1/2/14

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW HAMPSHIRE

Susan E. Himes

v. Civil No. 12-cv-321-PB Opinion No. 2014 DNH 002

Client Services Inc., et al.

MEMORANDUM AND ORDER

This case arises from attempts made by defendants to collect a consumer debt that Susan Himes allegedly owes to Target National Bank. Himes seeks damages based on alleged violations of several federal and state laws regulating the defendants' debt collection activities. Law Offices Howard Lee Schiff, P.O., along with Adam Olshan and David Florio (both attorneys employed by Schiff), move for summary judgment pursuant to Federal Rule of Civil Procedure 56. I grant Olshan's and Florio's motions in full, and I grant Schiffs motion in part and deny it in part.

I. BACKGROUND

On March 15, 2012, Himes received a letter from Client Services notifying her that Target had referred to it an unpaid

consumer credit account balance of $1,002.71 for collection. Doc. No. 66-4. The letter includes a reference number, 1213837, and a Target account identification number, 00024480147.1 IcL On March 29, 2012, Himes sent Client Services a letter disputing the debt, demanding validation pursuant to the Fair Debt Collection Practices Act ("FDCPA"), 15 U.S.C. § 1692g, and requesting that Client Services refrain from contacting her by telephone. Doc. No. 32-2. Himes received no further communications from Client Services. Doc. No. 66.

On May 19, 2012, Himes received a second collection letter, this time from Schiff. Doc. No. 66-4. The letter sought payment of $1,089.95 that Himes allegedly owed to Target and included a "CN"~ number, W70803. IcL The letter states in part:

THIS IS AN ATTEMPT TO COLLECT A DEBT. ANY FURTHER INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE. THIS COMMUNICATION IS FROM A DEBT COLLECTOR.

VALIDATION NOTICE

If you do not dispute the validity of the debt, or any portion thereof, within 30 days of the receipt of this letter, the debt collector will assume it is valid. If you dispute the validity of this debt or any portion thereof in writing within 30 days of

1 Himes claims that the letter states the account number as 00000000147, see Doc. No. 66, but an undisputed copy of the letter includes no such number. See Doc. No. 66-4.

~ Schiff explains that a ON number is the internal file number that it assigns to each collection referral it receives from a creditor. See Doc. Nos. 62-1, 66-4, 66-6.

receipt of this letter, we will obtain and mail you verification of the debt or a copy of a judgment against you. At your request in writing within 30 days of receipt of this letter, we will provide you with the name and address of the original creditor, if different from the current creditor.

Id. On May 23, 2012, Himes sent Schiff a demand for validation and a request to refrain from telephone communication. Doc. No. 66-5. In response, Himes received a letter from Schiff on June 4, 2012 containing a copy of Himes's final Target credit card account statement, dated May 8, 2012. Doc. No. 66-6. The statement includes Target's account identification number, 00024480147, along with the final four digits of the credit card account number, 5461, as well as Schiffs handwritten CN number in the upper margin. Id. It lists Himes's new balance as $1089.95, which includes a $35.00 late payment fee in addition to the previous balance of $1,054.95. Id. The statement also includes Target's mailing address on the bill payment slip. Id. Himes disputes that the statement reflects a valid debt. Doc. No. 66.

Himes alleges that she received two calls on her personal cell phone from an automated dialer owned by Schiff on August 8 and 15, 2012, despite having previously demanded that Schiff refrain from all telephone contact. Id. The defendants deny that they ever called Himes. Doc. Nos. 63-2, 63-3, 63-4.

On July 24, 2012, Target, by its attorneys Olshan and Florio, served Himes with a small claims complaint in New Hampshire Circuit Court. The complaint states that on or before May 8, 2012, Himes owed a delinquent balance of $1089.95 on account number 4352377599305461 and Target seeks damages for the current balance due, $1,054.95. Doc. No. 66-7. The court entered a judgment of $1,139.983 for Target on February 27, 2013 after making the following findings of fact:

Between 2007 and 2012 . . . . monthly statements were forwarded to Susan E. Himes at [her home]

address, and during that time small electronic payments were made and credited to that account.

Payments ceased and the account was charged off leaving a balance of $1,054.95.

Ms. Himes testified under oath that she has no recollection of ever having had a Target credit card;

she has no recollection of ever receiving any invoices from Target; had no recollection of ever making any payments on the account. She maintains that the plaintiff has failed to prove that the account is hers. Although she has had full discovery in this matter, she provided no documentation to the court that the electronic payments credited to the account did not come from her bank accounts.

The court finds that [Target] has met its burden of proof, and the court is well satisfied that the account in question belongs to Ms. Himes.

Target Nat'l Bank v. Himes, No. 12-SC-206, slip op. at 1-2 (N.H. Cir. Ct. Feb. 27, 2013); Doc. No. 63-5.

3 This sum includes Target's requested damages plus $72.00 in costs and $13.03 in interest. Doc. No. 63-5.

On August 23, 2012, Himes filed a pro se complaint in this court alleging that each defendant had violated the FDCPA, 15 U.S.C. §§ 1692e(2, 10), 1692f(l), 1692g(a) (1) (2) (4) (5) (b), 1692g(b), and New Hampshire's Unfair, Deceptive or Unreasonable Collection Practices Act ("UDUCPA"), N.H. Rev. Stat. Ann. § 358- C:3(VII-VIII, X ) , and that Schiff had violated the Telephone Consumer Protection Act ("TCPA"), 47 U.S.C. § 227(b)(1)(A)(ill). Doc. No. 1. Himes amended her complaint on November 6, 2012 to add a claim against all defendants under New Hampshire's Consumer Protection Act ("CPA"), N.H. Rev. Stat. Ann. § 358-A:2. Doc. No. 28. On April 22, 2013, I granted Client Services' motion to dismiss the amended complaint for failure to state a claim. Doc. No. 43. Following discovery, the remaining defendants moved for summary judgment on October 8, 2013. Doc. Nos. 62, 63. Himes filed an objection to the motion on December 4, 2013. Doc. No. 66.

II. STANDARD OF REVIEW

Summary judgment is appropriate when the record reveals "no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law." Fed. R. Civ. P. 56(a). An issue is considered genuine if the evidence allows a

reasonable jury to resolve the point in favor of the nonmoving party, and a fact is considered material if it "is one 'that might affect the outcome of the suit under the governing law.'" United States v. One Parcel of Real Prop, with Bldgs., 960 F.2d 200, 204 (1st Cir. 1992) (quoting Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248 (1986)). In ruling on a motion for summary judgment, I examine the evidence in the light most favorable to the nonmoving party. Navarro v. Pfizer Corp., 261 F.3d 90, 94 (1st Cir. 2001).

The party moving for summary judgment bears the initial burden of identifying the portions of the record it believes demonstrate an absence of disputed material facts. Celotex Corp. v. Catrett, 477 U.S. 317, 323 (1986). In determining what constitutes a material fact, "we safely can ignore 'conclusory allegations, improbable inferences, and unsupported speculation.'" Carroll v. Xerox Corp., 294 F.3d 231, 237 (1st Cir. 2002) (quoting Medina-Munoz v. R.J. Reynolds Tobacco Co., 896 F.2d 5, 8 (1st Cir. 1990)).

I hold pro se pleadings to a less stringent standard than those drafted by lawyers and liberally construe them in favor of the pro se party. See Estelle v. Gamble, 429 U.S. 97, 106 (1979); Ahmed v. Rosenblatt, 118 F.3d 886, 890 (1st Cir. 1997).

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