Himes v. Client Services, Inc.

2014 DNH 002
CourtDistrict Court, D. New Hampshire
DecidedJanuary 2, 2014
DocketCivil No. 12-cv-321-PB
StatusPublished

This text of 2014 DNH 002 (Himes v. Client Services, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. New Hampshire primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Himes v. Client Services, Inc., 2014 DNH 002 (D.N.H. 2014).

Opinion

Himes v. Client Services, Inc. 12-CV-321-PB 1/2/14

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW HAMPSHIRE

Susan E. Himes

v. Civil No. 12-cv-321-PB Opinion No. 2014 DNH 002 Client Services Inc., et al.

MEMORANDUM AND ORDER

This case arises from attempts made by defendants to

collect a consumer debt that Susan Himes allegedly owes to

Target National Bank. Himes seeks damages based on alleged

violations of several federal and state laws regulating the

defendants' debt collection activities. Law Offices Howard Lee

Schiff, P.O., along with Adam Olshan and David Florio (both

attorneys employed by Schiff), move for summary judgment

pursuant to Federal Rule of Civil Procedure 56. I grant

Olshan's and Florio's motions in full, and I grant Schiffs

motion in part and deny it in part.

I. BACKGROUND

On March 15, 2012, Himes received a letter from Client

Services notifying her that Target had referred to it an unpaid consumer credit account balance of $1,002.71 for collection.

Doc. No. 66-4. The letter includes a reference number, 1213837,

and a Target account identification number, 00024480147.1 IcL

On March 29, 2012, Himes sent Client Services a letter disputing

the debt, demanding validation pursuant to the Fair Debt

Collection Practices Act ("FDCPA"), 15 U.S.C. § 1692g, and

requesting that Client Services refrain from contacting her by

telephone. Doc. No. 32-2. Himes received no further

communications from Client Services. Doc. No. 66.

On May 19, 2012, Himes received a second collection letter,

this time from Schiff. Doc. No. 66-4. The letter sought

payment of $1,089.95 that Himes allegedly owed to Target and

included a "CN"~ number, W70803. IcL The letter states in part:

THIS IS AN ATTEMPT TO COLLECT A DEBT. ANY FURTHER INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE. THIS COMMUNICATION IS FROM A DEBT COLLECTOR.

VALIDATION NOTICE If you do not dispute the validity of the debt, or any portion thereof, within 30 days of the receipt of this letter, the debt collector will assume it is valid. If you dispute the validity of this debt or any portion thereof in writing within 30 days of

1 Himes claims that the letter states the account number as 00000000147, see Doc. No. 66, but an undisputed copy of the letter includes no such number. See Doc. No. 66-4.

~ Schiff explains that a ON number is the internal file number that it assigns to each collection referral it receives from a creditor. See Doc. Nos. 62-1, 66-4, 66-6. 2 receipt of this letter, we will obtain and mail you verification of the debt or a copy of a judgment against you. At your request in writing within 30 days of receipt of this letter, we will provide you with the name and address of the original creditor, if different from the current creditor.

Id. On May 23, 2012, Himes sent Schiff a demand for validation

and a request to refrain from telephone communication. Doc. No.

66-5. In response, Himes received a letter from Schiff on June

4, 2012 containing a copy of Himes's final Target credit card

account statement, dated May 8, 2012. Doc. No. 66-6. The

statement includes Target's account identification number,

00024480147, along with the final four digits of the credit card

account number, 5461, as well as Schiffs handwritten CN number

in the upper margin. Id. It lists Himes's new balance as

$1089.95, which includes a $35.00 late payment fee in addition

to the previous balance of $1,054.95. Id. The statement also

includes Target's mailing address on the bill payment slip. Id.

Himes disputes that the statement reflects a valid debt. Doc.

No. 66.

Himes alleges that she received two calls on her personal

cell phone from an automated dialer owned by Schiff on August 8

and 15, 2012, despite having previously demanded that Schiff

refrain from all telephone contact. Id. The defendants deny

that they ever called Himes. Doc. Nos. 63-2, 63-3, 63-4. 3 On July 24, 2012, Target, by its attorneys Olshan and

Florio, served Himes with a small claims complaint in New

Hampshire Circuit Court. The complaint states that on or before

May 8, 2012, Himes owed a delinquent balance of $1089.95 on

account number 4352377599305461 and Target seeks damages for the

current balance due, $1,054.95. Doc. No. 66-7. The court

entered a judgment of $1,139.983 for Target on February 27, 2013

after making the following findings of fact:

Between 2007 and 2012 . . . . monthly statements were forwarded to Susan E. Himes at [her home] address, and during that time small electronic payments were made and credited to that account. Payments ceased and the account was charged off leaving a balance of $1,054.95. Ms. Himes testified under oath that she has no recollection of ever having had a Target credit card; she has no recollection of ever receiving any invoices from Target; had no recollection of ever making any payments on the account. She maintains that the plaintiff has failed to prove that the account is hers. Although she has had full discovery in this matter, she provided no documentation to the court that the electronic payments credited to the account did not come from her bank accounts. The court finds that [Target] has met its burden of proof, and the court is well satisfied that the account in question belongs to Ms. Himes.

Target Nat'l Bank v. Himes, No. 12-SC-206, slip op. at 1-2 (N.H.

Cir. Ct. Feb. 27, 2013); Doc. No. 63-5.

3 This sum includes Target's requested damages plus $72.00 in costs and $13.03 in interest. Doc. No. 63-5. 4 On August 23, 2012, Himes filed a pro se complaint in this

court alleging that each defendant had violated the FDCPA, 15

U.S.C. §§ 1692e(2, 10), 1692f(l), 1692g(a) (1) (2) (4) (5) (b),

1692g(b), and New Hampshire's Unfair, Deceptive or Unreasonable

Collection Practices Act ("UDUCPA"), N.H. Rev. Stat. Ann. § 358-

C:3(VII-VIII, X ) , and that Schiff had violated the Telephone

Consumer Protection Act ("TCPA"), 47 U.S.C. § 227(b)(1)(A)(ill).

Doc. No. 1. Himes amended her complaint on November 6, 2012 to

add a claim against all defendants under New Hampshire's

Consumer Protection Act ("CPA"), N.H. Rev. Stat. Ann. § 358-A:2.

Doc. No. 28. On April 22, 2013, I granted Client Services'

motion to dismiss the amended complaint for failure to state a

claim. Doc. No. 43. Following discovery, the remaining

defendants moved for summary judgment on October 8, 2013. Doc.

Nos. 62, 63. Himes filed an objection to the motion on December

4, 2013. Doc. No. 66.

II. STANDARD OF REVIEW

Summary judgment is appropriate when the record reveals "no

genuine dispute as to any material fact and the movant is

entitled to judgment as a matter of law." Fed. R. Civ. P.

56(a). An issue is considered genuine if the evidence allows a

5 reasonable jury to resolve the point in favor of the nonmoving

party, and a fact is considered material if it "is one 'that

might affect the outcome of the suit under the governing law.'"

United States v. One Parcel of Real Prop, with Bldgs., 960 F.2d

200, 204 (1st Cir. 1992) (quoting Anderson v.

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