Appellate Case: 21-1213 Document: 010110727671 Date Filed: 08/22/2022 Page: 1 FILED United States Court of Appeals UNITED STATES COURT OF APPEALS Tenth Circuit
FOR THE TENTH CIRCUIT August 22, 2022 _________________________________ Christopher M. Wolpert Clerk of Court LYNDA HICKEY,
Plaintiff - Appellant,
v. No. 21-1213 (D.C. No. 1:20-CV-00358-STV) NATIONAL ASSOCIATION OF (D. Colo.) LETTER CARRIERS, AFL-CIO,
Defendant - Appellee. _________________________________
ORDER AND JUDGMENT* _________________________________
Before HOLMES, KELLY, and CARSON, Circuit Judges. _________________________________
Plaintiff Lynda Hickey worked for years as a letter carrier for the United
States Postal Service, where Defendant National Association of Letter Carriers
served as her collective-bargaining representative. Over the years, Plaintiff requested
accommodations for her deafness and filed complaints when she did not receive
them. Plaintiff’s accommodation requests and complaints allegedly did not sit well
with some of her colleagues, so they manufactured a scuffle with Plaintiff to get her
fired. It worked, and Plaintiff approached Defendant about seeking redress for
disability discrimination. Defendant told Plaintiff that she should file a union
* This order and judgment is not binding precedent, except under the doctrines of law of the case, res judicata, and collateral estoppel. It may be cited, however, for its persuasive value consistent with Fed. R. App. P. 32.1 and 10th Cir. R. 32.1. Appellate Case: 21-1213 Document: 010110727671 Date Filed: 08/22/2022 Page: 2
grievance but could not file an Equal Employment Opportunity (“EEO”) complaint
until the grievance process concluded. But that was wrong, as Plaintiff learned when
her attempt to pursue an EEO complaint failed because she did not timely file it. So
Plaintiff sued Defendant, alleging that its inaccurate advice constituted negligence
under Colorado law. But the district court determined that federal labor law
preempts Plaintiff’s negligence claim and dismissed the suit. Exercising jurisdiction
under 28 U.S.C. § 1291, we affirm.
I.
Plaintiff worked as a letter carrier for the United States Postal Service for
seventeen years before her termination in 2017. She was a member of Defendant
throughout her employment. Plaintiff is deaf, but a cochlear implant in her left ear
and a hearing aid in her right ear help her hear about one-third of the words spoken to
her. During her employment, Plaintiff requested many accommodations for her
deafness and asked Defendant to file grievances on her behalf when the Postal
Service denied her requests. After Defendant declined to file any grievances,
Plaintiff filed EEO complaints against the Postal Service.
Plaintiff’s supervisor and colleagues allegedly did not believe that Plaintiff
struggled with hearing and thought she simply wanted unjustified accommodations.
So they allegedly manufactured an incident to get her fired. While Plaintiff was
sorting mail, one of Plaintiff’s colleagues allegedly snuck up behind her. Feeling
something touch her heel, Plaintiff turned around to find her colleague yelling in her
face. Startled, Plaintiff pushed her colleague away.
2 Appellate Case: 21-1213 Document: 010110727671 Date Filed: 08/22/2022 Page: 3
Because Plaintiff pushed another employee, the Postal Service suspended her
without pay for “unacceptable conduct” and ultimately terminated her employment.
Plaintiff believed that the Postal Service really fired her because of her deafness and
that the incident with her colleague was part of a discriminatory scheme to provide
cover for her firing. So Plaintiff filed a union grievance.
When starting the grievance process, Plaintiff’s husband asked Defendant if
Plaintiff could simultaneously pursue a union grievance and an EEO charge.
Defendant incorrectly told him that she could not. Relying on this inaccurate advice,
Plaintiff first pursued a union grievance without filing an EEO complaint. After an
arbitrator denied Plaintiff’s grievance, Defendant told Plaintiff she could then pursue
an EEO charge because the grievance process had concluded.
Plaintiff unsuccessfully sought relief through the Postal Service’s internal EEO
process. She appealed to the United States Equal Employment Opportunity
Commission, but it too denied relief. So Plaintiff sued the Postal Service in federal
court. But the district court dismissed Plaintiff’s claim because by initiating the EEO
process too late, Plaintiff failed to exhaust her administrative remedies. We affirmed.
See Hickey v. Brennan, 969 F.3d 1113, 1116 (10th Cir. 2020).
Plaintiff then sued Defendant in the District of Colorado. Plaintiff alleged
that she would have timely filed her EEO complaint had Defendant not incorrectly
told her that she had to first complete the grievance process. According to Plaintiff,
Defendant’s faulty advice constituted negligence under Colorado law because as a
labor union, Defendant owed Plaintiff a duty to give accurate advice about her
3 Appellate Case: 21-1213 Document: 010110727671 Date Filed: 08/22/2022 Page: 4
employment rights.1 Defendant moved to dismiss the negligence claim, arguing that
federal labor law preempted it. The district court granted Defendant’s motion.
Plaintiff appeals.
II.
We review de novo a district court’s dismissal for failure to state a claim.
Sacchi v. IHC Health Servs., Inc., 918 F.3d 1155, 1157 (10th Cir. 2019). While
doing so, we accept the factual allegations in Plaintiff’s complaint as true and
construe them in the light most favorable to her. See id. We then determine whether
Plaintiff’s factual allegations, so construed, plausibly entitle Plaintiff to relief under
the cause of action asserted. See Young v. Davis, 554 F.3d 1254, 1256 (10th Cir.
2009).
III.
In its motion to dismiss, Defendant argued that both § 301 of the National
Labor Relations Act (“NLRA”) and the federal duty of fair representation preempt
Plaintiff’s state-law negligence claim. The district court held that § 301 of the NLRA
preempts Plaintiff’s negligence claim and thus did not address the duty of fair
representation. But we may affirm on any ground supported by the record—even if
not the ground the district court relied on. Safe Sts. All. v. Hickenlooper, 859 F.3d
865, 879 (10th Cir. 2017) (citation omitted). We hold that the federal duty of fair
1 Plaintiff also asserted a negligent-misrepresentation claim but later abandoned it. 4 Appellate Case: 21-1213 Document: 010110727671 Date Filed: 08/22/2022 Page: 5
representation preempts Plaintiff’s negligence claim and thus affirm the district
court’s judgment.2
The Supreme Court has long held that § 9(a) of the NLRA imposes an implied
duty on unions serving as exclusive bargaining representatives to represent their
members fairly. See Marquez v. Screen Actors Guild, Inc., 525 U.S. 33, 44 (1998)
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Appellate Case: 21-1213 Document: 010110727671 Date Filed: 08/22/2022 Page: 1 FILED United States Court of Appeals UNITED STATES COURT OF APPEALS Tenth Circuit
FOR THE TENTH CIRCUIT August 22, 2022 _________________________________ Christopher M. Wolpert Clerk of Court LYNDA HICKEY,
Plaintiff - Appellant,
v. No. 21-1213 (D.C. No. 1:20-CV-00358-STV) NATIONAL ASSOCIATION OF (D. Colo.) LETTER CARRIERS, AFL-CIO,
Defendant - Appellee. _________________________________
ORDER AND JUDGMENT* _________________________________
Before HOLMES, KELLY, and CARSON, Circuit Judges. _________________________________
Plaintiff Lynda Hickey worked for years as a letter carrier for the United
States Postal Service, where Defendant National Association of Letter Carriers
served as her collective-bargaining representative. Over the years, Plaintiff requested
accommodations for her deafness and filed complaints when she did not receive
them. Plaintiff’s accommodation requests and complaints allegedly did not sit well
with some of her colleagues, so they manufactured a scuffle with Plaintiff to get her
fired. It worked, and Plaintiff approached Defendant about seeking redress for
disability discrimination. Defendant told Plaintiff that she should file a union
* This order and judgment is not binding precedent, except under the doctrines of law of the case, res judicata, and collateral estoppel. It may be cited, however, for its persuasive value consistent with Fed. R. App. P. 32.1 and 10th Cir. R. 32.1. Appellate Case: 21-1213 Document: 010110727671 Date Filed: 08/22/2022 Page: 2
grievance but could not file an Equal Employment Opportunity (“EEO”) complaint
until the grievance process concluded. But that was wrong, as Plaintiff learned when
her attempt to pursue an EEO complaint failed because she did not timely file it. So
Plaintiff sued Defendant, alleging that its inaccurate advice constituted negligence
under Colorado law. But the district court determined that federal labor law
preempts Plaintiff’s negligence claim and dismissed the suit. Exercising jurisdiction
under 28 U.S.C. § 1291, we affirm.
I.
Plaintiff worked as a letter carrier for the United States Postal Service for
seventeen years before her termination in 2017. She was a member of Defendant
throughout her employment. Plaintiff is deaf, but a cochlear implant in her left ear
and a hearing aid in her right ear help her hear about one-third of the words spoken to
her. During her employment, Plaintiff requested many accommodations for her
deafness and asked Defendant to file grievances on her behalf when the Postal
Service denied her requests. After Defendant declined to file any grievances,
Plaintiff filed EEO complaints against the Postal Service.
Plaintiff’s supervisor and colleagues allegedly did not believe that Plaintiff
struggled with hearing and thought she simply wanted unjustified accommodations.
So they allegedly manufactured an incident to get her fired. While Plaintiff was
sorting mail, one of Plaintiff’s colleagues allegedly snuck up behind her. Feeling
something touch her heel, Plaintiff turned around to find her colleague yelling in her
face. Startled, Plaintiff pushed her colleague away.
2 Appellate Case: 21-1213 Document: 010110727671 Date Filed: 08/22/2022 Page: 3
Because Plaintiff pushed another employee, the Postal Service suspended her
without pay for “unacceptable conduct” and ultimately terminated her employment.
Plaintiff believed that the Postal Service really fired her because of her deafness and
that the incident with her colleague was part of a discriminatory scheme to provide
cover for her firing. So Plaintiff filed a union grievance.
When starting the grievance process, Plaintiff’s husband asked Defendant if
Plaintiff could simultaneously pursue a union grievance and an EEO charge.
Defendant incorrectly told him that she could not. Relying on this inaccurate advice,
Plaintiff first pursued a union grievance without filing an EEO complaint. After an
arbitrator denied Plaintiff’s grievance, Defendant told Plaintiff she could then pursue
an EEO charge because the grievance process had concluded.
Plaintiff unsuccessfully sought relief through the Postal Service’s internal EEO
process. She appealed to the United States Equal Employment Opportunity
Commission, but it too denied relief. So Plaintiff sued the Postal Service in federal
court. But the district court dismissed Plaintiff’s claim because by initiating the EEO
process too late, Plaintiff failed to exhaust her administrative remedies. We affirmed.
See Hickey v. Brennan, 969 F.3d 1113, 1116 (10th Cir. 2020).
Plaintiff then sued Defendant in the District of Colorado. Plaintiff alleged
that she would have timely filed her EEO complaint had Defendant not incorrectly
told her that she had to first complete the grievance process. According to Plaintiff,
Defendant’s faulty advice constituted negligence under Colorado law because as a
labor union, Defendant owed Plaintiff a duty to give accurate advice about her
3 Appellate Case: 21-1213 Document: 010110727671 Date Filed: 08/22/2022 Page: 4
employment rights.1 Defendant moved to dismiss the negligence claim, arguing that
federal labor law preempted it. The district court granted Defendant’s motion.
Plaintiff appeals.
II.
We review de novo a district court’s dismissal for failure to state a claim.
Sacchi v. IHC Health Servs., Inc., 918 F.3d 1155, 1157 (10th Cir. 2019). While
doing so, we accept the factual allegations in Plaintiff’s complaint as true and
construe them in the light most favorable to her. See id. We then determine whether
Plaintiff’s factual allegations, so construed, plausibly entitle Plaintiff to relief under
the cause of action asserted. See Young v. Davis, 554 F.3d 1254, 1256 (10th Cir.
2009).
III.
In its motion to dismiss, Defendant argued that both § 301 of the National
Labor Relations Act (“NLRA”) and the federal duty of fair representation preempt
Plaintiff’s state-law negligence claim. The district court held that § 301 of the NLRA
preempts Plaintiff’s negligence claim and thus did not address the duty of fair
representation. But we may affirm on any ground supported by the record—even if
not the ground the district court relied on. Safe Sts. All. v. Hickenlooper, 859 F.3d
865, 879 (10th Cir. 2017) (citation omitted). We hold that the federal duty of fair
1 Plaintiff also asserted a negligent-misrepresentation claim but later abandoned it. 4 Appellate Case: 21-1213 Document: 010110727671 Date Filed: 08/22/2022 Page: 5
representation preempts Plaintiff’s negligence claim and thus affirm the district
court’s judgment.2
The Supreme Court has long held that § 9(a) of the NLRA imposes an implied
duty on unions serving as exclusive bargaining representatives to represent their
members fairly. See Marquez v. Screen Actors Guild, Inc., 525 U.S. 33, 44 (1998)
(citing Ford Motor Co. v. Huffman, 345 U.S. 330, 337 (1953); Vaca v. Sipes, 386
U.S. 171, 177 (1967)). This duty of fair representation applies to all union activity
and prohibits the union from acting arbitrarily, discriminatorily, or in bad faith. Air
Line Pilots Ass’n, Int’l v. O’Neill, 499 U.S. 65, 67 (1991). A union acts arbitrarily
when its conduct falls “so far outside a wide range of reasonableness as to be
irrational” given the facts and law at the time. Id. (internal quotation omitted). In
other words, mere negligence does not breach a union’s duty of fair representation.
United Steelworkers of Am. v. Rawson, 495 U.S. 362, 372–73 (1990).
Under federal labor law, unions have no duties to their members beyond fair
representation unless they contractually create them. See id. at 373–74 (explaining
that unions must contractually accept duties beyond the duty of fair representation).
For that reason, we have held that when union activity falls under the duty of fair
representation, the duty preempts any other duties that state law might impose on the
union. See Thomas v. Nat’l Ass’n of Letter Carriers, 225 F.3d 1149, 1158 (10th Cir.
2000).
2 We thus do not consider whether § 301 of the NLRA alternatively preempts Plaintiff’s state-law negligence claim. 5 Appellate Case: 21-1213 Document: 010110727671 Date Filed: 08/22/2022 Page: 6
Defendant’s alleged conduct here falls under the duty of fair representation.
Plaintiff alleged that Defendant served as her exclusive collective-bargaining
representative and gave her faulty advice about her rights in an employment dispute.
Because of Defendant’s status as Plaintiff’s collective-bargaining representative,
Plaintiff alleged that Colorado law imposes a duty of care on Defendant to accurately
answer Plaintiff’s questions about her employment rights. But as explained above,
Defendant’s only duty to Plaintiff based on its role as her collective-bargaining
representative was its duty under federal labor law to represent her fairly. Thus,
Defendant is liable to Plaintiff for its faulty advice only if Defendant acted
arbitrarily, discriminatorily, or in bad faith, regardless of any claims Plaintiff might
otherwise have under Colorado law.
Plaintiff argues that the duty of fair representation applies only to union
conduct while representing an employee in a grievance proceeding. Because
Defendant’s faulty advice did not occur while representing Plaintiff in the grievance
process, Plaintiff argues that the duty does not apply. But the Supreme Court has
stated that the duty of fair representation applies to all union activity. O’Neill, 499
U.S. at 67. And we have applied the duty of fair representation outside the grievance
context, including when a union allegedly provided its members bad advice. See
Schwartz v. Bhd. of Maint. of Way Emps., 264 F.3d 1181, 1184–87 (10th Cir. 2001)
(applying the duty-of-fair-representation analysis to a union’s provision of inaccurate
advice that led to employees’ unintentionally forfeiting their jobs); Nelson v. Holmes
Freight Lines, 37 F.3d 591, 595 (10th Cir. 1994) (applying the duty-of-fair-
6 Appellate Case: 21-1213 Document: 010110727671 Date Filed: 08/22/2022 Page: 7
representation analysis to a union’s provision of inaccurate advice that led to an
employee’s losing his grievance rights). In Schwartz, we explained that the duty of
fair representation arises from the union’s status as the exclusive representative of its
members’ interests. 264 F.3d at 1185 (citation omitted). This status requires unions
to pursue their members’ interests in all respects without discrimination, bad faith, or
arbitrary conduct—when pursuing a grievance, when giving advice, or when
otherwise providing their services to their members. See id. at 1185, 1187.
Plaintiff does not dispute that Defendant’s status as her collective-bargaining
representative gave rise to the alleged duty here. Plaintiff does not claim that
everyone in Colorado has a duty to provide accurate advice about employment rights
when asked, nor does Plaintiff claim that Defendant has a duty to provide accurate
information to any person who asks for it. Only because of Defendant’s union–
member relationship with Plaintiff does Plaintiff claim Defendant had a duty to
provide her accurate information about her rights. Indeed, Plaintiff asserts that she
“pays her union dues to receive such advice.” Appellant’s Br. at 16. But as
explained above, Defendant’s only duty to its members based on its status as their
union is its duty under federal labor law to represent them fairly. That duty preempts
any duties state law might impose on Defendant because of its status as a union.
Thus, the duty of fair representation provides Plaintiff’s only possible remedy for
Defendant’s bad advice. And because Plaintiff concedes that she did not file suit
before expiration of the six-month statute of limitations applicable to fair-
7 Appellate Case: 21-1213 Document: 010110727671 Date Filed: 08/22/2022 Page: 8
representation claims, the district court properly dismissed Plaintiff’s negligence
claim. See Thomas, 225 F.3d at 1158.
AFFIRMED.
Entered for the Court
Joel M. Carson III Circuit Judge