Hershberger v. Altercare, Unpublished Decision (3-26-2007)

2007 Ohio 1452
CourtOhio Court of Appeals
DecidedMarch 26, 2007
DocketNo. 2006CA00167.
StatusUnpublished
Cited by6 cases

This text of 2007 Ohio 1452 (Hershberger v. Altercare, Unpublished Decision (3-26-2007)) is published on Counsel Stack Legal Research, covering Ohio Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hershberger v. Altercare, Unpublished Decision (3-26-2007), 2007 Ohio 1452 (Ohio Ct. App. 2007).

Opinion

OPINION
{¶ 1} Plaintiff-appellant Carol Hershberger appeals the May 18, 2006 Judgment Entry entered by the Stark County Court of Common Pleas, which granted summary judgment in favor of defendants-appellees Altercare, Inc., and Louisville Center for Rehabilitation and Nursing Care, Inc. (together "appellees"; individually "Altercare" and "Louisville Center").

STATEMENT OF THE FACTS AND CASE
{¶ 2} In October, 2002, Hershberger, at age 57, commenced employment with Louisville Center as the director of marketing/admissions. The marketing and admissions director is responsible for marketing the facility and completing the admission paperwork for individuals moving into Louisville Center. Hershberger reported directly to Roy Wright, the administrator and highest level manager at Louisville Center, who became her supervisor in January, 2003. Hershberger was also directly accountable to Cathleen McNamera and ultimately accountable to Rick Vanderhoof, the regional vice president of Altercare of Ohio. Altercare of Ohio provides Louisville Center and other affiliated nursing homes with human resources and management services.

{¶ 3} Each year the employees of Louisville Center received an employment handbook which set forth the policies pertaining to at-will employment, equal opportunity employment, disabilities, and leaves of absence. The leave policy at the time of Hershberger's employment provided medical leave totaling twelve weeks per rolling year, either the twelve week Family and Medical Leave Act entitlement or a comparable twelve weeks for employees not eligible for FMLA leave. The policy expressly provided, *Page 3 "Once the 12 week entitlement is exhausted, the employment relationship is terminated, and the employee may reapply for employment if and when she is able to return to work."

{¶ 4} During her tenure at Louisville Center, Roy Wright gave Hershberger positive performance reviews. Wright hoped the reviews would motivate Hershberger to address performance issues which concerned upper management. Wright also repeatedly counseled Hershberger regarding her attendance and punctuality. One area which particularly concerned upper management was Hershberger's census building efforts. The census at Louisville Center remained flat during Hershberger's employment. Although Rick Vanderhoof communicated management's concerns about the census to Hershberger, she was unwilling to take responsibility and cast blame on clinical issues in the building. Vanderhoof knew Hershberger was making excuses for the poor census numbers because Louisville Center had positive clinical outcomes and customer satisfaction surveys, which contradicted Hershberger's assertions. In late 2004, Louisville Center began major building renovations, which, when completed, would create 44 additional beds for the facility. Prior to the renovations, the facility had 100 beds. Vanderhoof questioned whether Hershberger was the best individual to move the census forward after the renovations.

{¶ 5} During Hershberger's employment, Wright allowed patients who wanted to have private rooms to stay alone in double occupancy rooms at an additional daily rate. According to Rebecca Truex, the office manger at Louisville Center, Wright's decision resulted in a number of beds being unavailable while Hershberger held her position. *Page 4 The construction at the facility resulted in an additional number of beds being unavailable.

{¶ 6} In late March, 2004, Hershberger underwent non-elective surgery. Hershberger took 8 weeks of FMLA leave. In an August 4, 2004 counseling memorandum, Wright stated:

{¶ 7} "Your dedication and loyalty to the facility in the past has been appreciated. However, your frequent and sometimes long absences in the past year have created stress on other staff and also limited our marketing outreach. In order to maintain/increase our census, it is essential we have continued, focused marketing efforts. Certainly there were times you needed to be off.

{¶ 8} "Although some of your absences have been scheduled, there have been numerous times where you have taken off with little or no notice.

{¶ 9} "* * *

{¶ 10} "You were scheduled to be the Weekend Manager for the July 24, 25 Weekend. However, you did not work the Weekend Mgr. position or arrange for someone to cover for you.

{¶ 11} "Like you, I feel personal/family issues are important and need measured attention, but the 65 residents of this facility also require our attention and, in God's eyes, are just as important as our family members. It is not right to neglect our nursing home residents any more than it is to neglect our family members.

{¶ 12} "There needs to be improvement in your attendance and unscheduled call offs during the next 6 months (August 2004 — January 2005). The goal will be to have no more than 4 unscheduled call offs in the following 6 months. The goal will also be to *Page 5 not switch scheduled duties more than one time in a 2 months period. I would also like to see you consistently on time for work when you are working at the facility — 9am is your starting time. Please make every effort to schedule appointments during non-working hours. * * *"

{¶ 13} August 4, 2004 Counseling Memorandum.

{¶ 14} Wright's first performance review of Hershberger following her return rated her as not meeting standards for attendance. Additionally, Wright made several comments, which disturbed Hershberger. Wright asked her, "Are you sure you're done doctoring right now? Do you think you can be healthy enough to stay at work?" Several times, Wright remarked, "It's nobody's fault if you're getting older and your body is falling apart."

{¶ 15} Due to complications arising from the 2004 surgery, Hershberger's physician required her to undergo another surgery, which was scheduled for April 5, 2005. Hershberger anticipated being out of work 6 to 8 weeks. She contacted Diane Geis, vice president of human resources at Altercare of Ohio, to tell Geis she needed time off and wanted to know how much FMLA leave she had remaining. After verifying the information with the benefits coordinator, Geis informed Hershberger she had 4 weeks remaining.

{¶ 16} Hershberger asked Geis what the ramifications would be for taking more than the 4 weeks. Geis responded she could not guarantee Hershberger's job would remain open, and advised Hershberger to talk to the Administrator of Louisville Center, Roy Wright. Rather than address the issue with Wright, Hershberger spoke with Lisa Crumley, the human resources generalist at Louisville Center, and asked Crumley what *Page 6 would happen if Wright did not approve additional leave. Crumley advised Hershberger she had never seen Wright disapprove additional leave. Hershberger assumed Wright would extend her leave.

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Bluebook (online)
2007 Ohio 1452, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hershberger-v-altercare-unpublished-decision-3-26-2007-ohioctapp-2007.