HealthEdge Software, Inc. v. Sharp Health Plan

CourtDistrict Court, D. Massachusetts
DecidedMarch 19, 2020
Docket1:19-cv-11020
StatusUnknown

This text of HealthEdge Software, Inc. v. Sharp Health Plan (HealthEdge Software, Inc. v. Sharp Health Plan) is published on Counsel Stack Legal Research, covering District Court, D. Massachusetts primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
HealthEdge Software, Inc. v. Sharp Health Plan, (D. Mass. 2020).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MASSACHUSETTS

HEALTHEDGE SOFTWARE, INC., * * Plaintiff, * * v. * * Civil Action No. 19-cv-11020-ADB SHARP HEALTH PLAN, * * Defendant. * * *

MEMORANDUM AND ORDER ON DEFENDANT’S MOTION TO DISMISS

BURROUGHS, D.J. Plaintiff HealthEdge Software, Inc. (“HealthEdge”) seeks a declaratory judgment to establish that it did not breach its contractual obligations to Defendant Sharp Health Plan (“Sharp”). [ECF No. 1 (“Compl.”)]. More specifically, HealthEdge asks the Court to enter a declaration that it: (1) did not breach the Software as a Service and Hosting Agreement (“SAAS”); (2) did not breach the second Statement of Work (“SOW-2”); and, (3) did not engage in misrepresentations or act fraudulently under the SAAS and SOW-2. [Compl. ¶¶ 25–32]. Before the Court is Defendant Sharp’s motion to dismiss for lack of jurisdiction which seeks dismissal of the complaint based on a lack of personal jurisdiction pursuant to Federal Rule of Civil Procedure 12(b)(2). [ECF No. 6 at 1]. For the following reasons, Sharp’s motion to dismiss, [ECF No. 6], is DENIED.1

1 Sharp’s motion for a hearing on the motion to dismiss, [ECF No. 13], is therefore DENIED as moot. I. BACKGROUND For purposes of this motion, the facts are drawn from the complaint and relevant documents,2 and viewed in the light most favorable to the plaintiff. Ruivo v. Wells Fargo Bank, N.A., 766 F.3d 87, 90 (1st Cir. 2014). Plaintiff HealthEdge, a Delaware corporation with its

principal place of business in Burlington, Massachusetts, [Compl. ¶ 1; ECF No. 9-1 (“Hughes Aff.”) ¶ 4], develops and sells software products to health insurance providers, [Compl. ¶ 7; Hughes Aff. ¶ 5]. Defendant Sharp, a California corporation with its principal place of business in San Diego, California, [Compl. ¶ 2; ECF No. 6-1 (“Datko Decl.”) ¶ 2], operates a health care service plan in California, [Compl. ¶ 8; Datko Decl. ¶ 2]. On October 1, 2014, Sharp submitted a Request for Proposal (“RFP”) to nine health care software vendors across the country, including HealthEdge. [Datko Decl. ¶¶ 5–6; Hughes Aff. ¶ 7]. On November 3, 2014, HealthEdge responded to the RFP via email. [Id. ¶ 7; ECF No. 9- 14]. The address of HealthEdge’s Massachusetts headquarters was on the first page of the RFP response. [ECF No. 9-14 at 1]. The next page was signed by a HealthEdge executive with a

Massachusetts address, [id. at 2], whose name and address were also listed under “Name of Contact Person,” [id. at 5]. HealthEdge provided the same address under the heading “Name and Address of Company.” [Id.]. The response also informed Sharp that HealthEdge’s SAAS hardware and software was hosted in two data centers, one of which was located in Massachusetts, [id. at 11], and that “HealthEdge customer support is delivered from HealthEdge’s company headquarters in Burlington, MA,” [id. at 12].

2 “A district court may . . . consider ‘documents incorporated by reference in [the complaint], matters of public record, and other matters susceptible to judicial notice.” Giragosian v. Ryan, 547 F.3d 59, 65 (1st Cir. 2008) (quoting In re Colonial Mortg. Bankers Corp., 324 F.3d 12, 20 (1st Cir. 2003)). HealthEdge followed up on its response “for months with calls, emails, and other contacts between Sharp and HealthEdge personnel in Massachusetts,” [ECF No. 9 at 1; Hughes Aff. ¶¶ 9–16], although Sharp avers that HealthEdge “vastly overstates” Sharp’s contacts with HealthEdge’s Massachusetts-based employees during this period. [ECF No. 12 at 3]. In January

2015, HealthEdge employees traveled to Sharp’s headquarters in San Diego for an in-person demonstration of their software. [Datko Decl. ¶ 8; ECF No. 9-3 at 2]. After selecting HealthEdge’s proposal, Sharp began negotiating a series of contracts with HealthEdge, primarily via email. [Datko Decl. ¶ 11; Hughes Aff. ¶14]. On September 1, 2015, a representative from HealthEdge traveled to Sharp’s headquarters in San Diego for final contract negotiations. [Datko Decl. ¶ 12]. The two parties reached an agreement, with the contracts, including the SAAS and a Professional Services Agreement (“PSA”), becoming effective as of September 30, 2015. [Id.; Compl. ¶¶ 9–12]. HealthEdge’s Chief Financial Officer electronically signed the contracts in Massachusetts on HealthEdge’s behalf. [Hughes Aff. ¶ 21]. The first paragraph of both the SAAS and the PSA identified HealthEdge’s principal place of business as

Burlington, Massachusetts, [ECF No. 9-16 at 1; ECF 9-17 at 1], and both contracts required that any communications required or permitted under the contract were to be directed to HealthEdge’s headquarters in Burlington, Massachusetts, [Hughes Aff. ¶¶ 22–23; ECF No. 9-16 at 13–14; ECF No. 9-17 at 11–12]. Sharp contends that neither of their two primary HealthEdge contacts during the negotiation period was based in Massachusetts, and that both travelled to California to negotiate the contracts. [Id.; ECF No. 12-1 ¶¶ 3, 5]. Further, no Sharp “employee ever traveled to Massachusetts related to the [Sharp]-HealthEdge contracts.” [Datko Decl. ¶ 19]. HealthEdge provided professional services pursuant to the SAAS, PSA, and the statement of work identified as SOW-2, which included storing Sharp’s data on HealthEdge servers in Massachusetts, and Massachusetts-based employees resolving customer-service requests submitted on Sharp’s behalf. [Hughes Aff. ¶¶ 26–32]. Sharp contends that customer service requests were submitted through an internet-based application, and that these “tickets” existed in the internet “cloud” rather than in Massachusetts. [ECF No. 12-1 ¶ 10]. Also, Sharp, at

HealthEdge’s instruction, initially mailed its payments to a P.O. Box address in Pittsburgh, Pennsylvania, and later wired payments to a bank in California. [Datko Decl. ¶ 14]. Throughout 2017, Sharp notified HealthEdge that it was dissatisfied with their performance under the contracts. [Datko Decl. ¶ 18]. On July 2, 2018, and September 7, 2018, Sharp sent HealthEdge letters addressed to HealthEdge’s Massachusetts-based Chief Executive Officer, claiming that Healthedge had breached the terms of the SAAS and PSA/SOW-2, and that HealthEdge had misrepresented its products and services. [Compl. ¶¶ 21–22; ECF No. 9-12; ECF No. 9-19]. After efforts to resolve their dispute through informal discussions failed, the parties attended a mediation in San Diego, California on April 30, 2019, as required under the contracts. 3 [Datko Decl. ¶¶ 15, 18; ECF 9-16 at 14–15; ECF 9-17 at 11]. The mediation did not

resolve the dispute and HealthEdge filed its declaratory relief action in this Court later that same day. [Compl. ¶ 23]. On May 18, 2019, Sharp filed a parallel action in the Superior Court of California, County of San Diego, alleging, inter alia, fraud pursuant to the California Civil Code, breach of contract, and violations of the California Business and Professions Code. [ECF No. 6-

3 Both the SAAS and the PSA contained a dispute resolution clause which stipulated that, should informal discussions fail to lead to a resolution, the parties were required to submit to mediation “which shall occur exclusively in San Diego County, California.” [ECF 9-16 at 14–15; ECF 9- 17 at 11]. Both parties also agreed that, “[n]ot withstanding the foregoing, nothing herein shall prevent either party from seeking to obtain equitable or injunctive relief for any breach or threatened breach hereof.” [ECF 9-16 at 15; ECF 9-17 at 11]. 3 at 1]. On May 24, 2019, HealthEdge removed the California state case to the District Court for the Southern District of California. [ECF No. 6-4 at 3]. II.

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HealthEdge Software, Inc. v. Sharp Health Plan, Counsel Stack Legal Research, https://law.counselstack.com/opinion/healthedge-software-inc-v-sharp-health-plan-mad-2020.