Hayes v. Compass Group USA, Inc.

343 F. Supp. 2d 112, 2004 WL 2471640
CourtDistrict Court, D. Connecticut
DecidedOctober 8, 2004
DocketCIV. 300CV0973AHN
StatusPublished
Cited by6 cases

This text of 343 F. Supp. 2d 112 (Hayes v. Compass Group USA, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Connecticut primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hayes v. Compass Group USA, Inc., 343 F. Supp. 2d 112, 2004 WL 2471640 (D. Conn. 2004).

Opinion

RULING ON DEFENDANTS’ MOTION FOR SUMMARY JUDGMENT

NEYAS, Senior District Judge.

Plaintiff Timothy Hayes (“Hayes”) brings this employment discrimination action against his former employer, Compass Group USA, Inc., d/b/a Eurest Dining Services, (“Compass”), alleging statutory violations under the Age Discrimination in Employment Act (“ADEA”), 29 U.S.C. § 621, the Connecticut Fair Employment Practices Act (“CFEPA”), Conn. Gen.Stat. § 46a-60, and the Employee Retirement Income Security Act (“ERISA”), 29 U.S.C. § 1001. Hayes also alleges state law claims of negligent and intentional infliction of emotional distress and defamation against Compass and his former supervisor, Cary Orlandi (“Orlandi”).

Compass and Orlandi now move jointly for summary judgment on the respective counts of Hayes’s complaint. For the following reasons, defendants’ joint motion [dkt. # 45] is granted in part and denied in part.

FACTS

The evidence submitted to the court reflects the following undisputed material *114 facts construed in the light most favorable to Hayes.

Compass provides on-site cafeteria and restaurant-style dining services to businesses and other institutions throughout the United States. Hayes was employed by Compass from July 1973, until his termination on June 1, 1998, at the age of forty-seven. Hayes was initially hired as Chef Manager. Three years later, he was promoted to General Manager. A year after that, Hayes was promoted to District Manager. Hayes worked as a district manager for nearly twenty years and consistently received “commendable” performance ratings by his superiors.

In June 1996, Orlandi, who had just been appointed Regional Vice President for the Northeast, promoted Hayes to Regional Manager. In his new position, Hayes was responsible for food operations in Connecticut, Western Massachusetts, Vermont, and the capital region of New York. His primary duties were to maintain and improve dining services and to develop new business. The district managers for those regions reported to Hayes, and Hayes reported to Orlandi.

In December 1996, after only six months as a regional manager, Orlandi gave Hayes a performance evaluation of “commendable.” Orlandi stated that Hayes “[did] a good job in getting new business, [was] very active[,] ... relat[ed] well with the clients ... [and] was a true asset to [Compass].” Orlandi also stated that Hayes possessed “strong leadership” and “good organizational skills.” Orlandi noted that there were no major areas in which Hayes required improvement. In addition to this written evaluation, Orlandi regularly complimented Hayes’s job performance.

In the spring of 1997, Hayes was interviewed for a sales position in another sector within Compass. He viewed that position as an opportunity to advance his career. After the interview, Orlandi told Hayes that he was being seriously considered for the position, but asked him not to take it because he could not run the Northeast region without him. As a result, Hayes withdrew his application. Some time later, when another sales position became available, Orlandi again asked Hayes not to apply for the job, and Hayes acquiesced. Hayes interpreted Or-landi’s actions to mean that his job was secure, and took out a $50,000 loan against his 401K savings to purchase a new home.

By August 1997, Orlandi’s opinion of Hayes’s job performance began to change. At that time he sent Hayes two memos stating concerns about his accounts. In the first memo, dated August 5, 1997, Or-landi noted that thirteen of Hayes’s accounts were performing badly and showed decreased profits despite increased sales. Hayes responded by stating that “increased sales did not automatically equate to increased profits” and provided explanations for each of the accounts. Orlandi accepted his explanations. In the second memo, dated August 13, 1997, Orlandi referred to a negative customer survey from Dow Jones, an important client. Despite its derisive tone, the survey indicated that Dow Jones had a good relationship with Hayes and that Hayes was aware of its concerns and was working to address them. Still, Orlandi was disappointed that Hayes had not “shared [his] difficulties and management changes” with him and asked that “he not make management changes without [his] knowledge” and to keep him “well informed.”

Orlandi also had concerns about Hayes’s accounting practices. In a September 24, 1997, memo that he drafted but never sent to Hayes, he admonished Hayes about improper item charges against certain accounts and warned Hayes that such prac *115 tices constituted immediate grounds for termination. Orlandi did not send the memo to Hayes because he realized that Hayes had acted pursuant to what Hayes had believed were his instructions. At any rate, Hayes corrected the item charges before they were posted into the accounting system.

In another memo dated September 30, 1997, Orlandi indicated to Hayes that his “financial reporting and financial performance[ ] throughout 1997,” was unsatisfactory and that he could no longer tolerate Hayes’s “multitude of errors and mistakes.” In response, Hayes stated that he was “shocked and disappointed” with Or-landi’s memo and noted “that the Middle-town [districts [were] very close to target throughout the year, finishing 1997 13k better than plan.” Hayes also acknowledged the problems with Electric Boat, but stated that “he could not force Electric Boat to meet [Compass’s] schedule for completing the facility work necessary for [Compass] to realize the financial turnaround desired.” Hayes also commented that delays by Electric Boat caused Compass’s costs for the account to be $60,000 more than Compass had anticipated, but noted that “future concessions from Electric Boat” would greatly improve profitability.

On October 9, 1997, Orlandi sent Hayes a memo with cost-cutting suggestions for improving the Electric Boat account and stated that he had “heard a lot of good ideas from everyone” at the last meeting. On October 13, 1997, Hayes sent Orlandi a follow-up memo regarding Electric Boat and reported that the account would “continue to lose approx. $1800/wk until the Wet Dock opens.”

On October 14, 1997, Hayes notified Or-landi that the administrator at J.C. Penney, Jim Franchere (“Franchere”), planned to take competing bids for the dining services account that Compass was handling because of an outdated contract, old vending machines, catering cost increases, and service issues in the satellite cafeteria. Hayes also listed the remedial measures he had taken and stated that “[w]e have a very good chance to remove this account from jeopardy if we move quickly and follow through on our promises.”

Hayes fully implemented the action plans that were devised to deal with the service issues for Electric Boat and J.C. Penney. As a result, he managed to retain both accounts.

In a December 15, 1997, memo to Hayes, Orlandi listed several discrepancies he found in the financial figures that Hayes had submitted in his October 13, 1997, memo.

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Bluebook (online)
343 F. Supp. 2d 112, 2004 WL 2471640, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hayes-v-compass-group-usa-inc-ctd-2004.