Hayes v. Advocate Health Care Network

CourtDistrict Court, N.D. Illinois
DecidedJune 16, 2023
Docket1:19-cv-06071
StatusUnknown

This text of Hayes v. Advocate Health Care Network (Hayes v. Advocate Health Care Network) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hayes v. Advocate Health Care Network, (N.D. Ill. 2023).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

DENISE HAYES,

Plaintiff, No. 19-cv-06071 v. Judge John F. Kness ADVOCATE HEALTH CARE NETWORK,

Defendant.

MEMORANDUM OPINION & ORDER Defendant Advocate Health Care Network fired Plaintiff Denise Hayes, a sleep-study technician, after she incorrectly administered a sleep study and falsified a patient’s medical chart. Plaintiff, who was 58 years old at the time she was fired, alleges that Defendant’s stated reasons for terminating Plaintiff’s employment were but a pretext for unlawful age discrimination. Defendant now moves for summary judgment (Dkt. 57) and contends that Plaintiff’s case fails as a matter of law. As explained below, Defendant is entitled to summary judgment in its favor. Plaintiff cannot identify a suitable, younger comparator who was disciplined less severely. Nor does the record support Plaintiff’s contentions that she was treated worse than younger sleep techs, that Defendant conducted a sham investigation, or even that Plaintiff was replaced by a younger sleep tech. Plaintiff thus cannot demonstrate that she was terminated because of her age. Accordingly, the Court grants Defendant’s motion for summary judgment. I. BACKGROUND

Beginning in 2008, Plaintiff Denise Hayes worked as a registered polysomnography technician (a “sleep tech”) at Defendant Advocate Health Care Network’s Tinley Park West facility (“Tinley West”). (Dkt. 70 ¶¶ 6, 8, 10, 11.) Plaintiff administered sleep studies that test patients for various sleep disorders. (Id. ¶ 12.) Sleep studies have two parts: a diagnostic component, which monitors patients for sleep apnea as they sleep through the night, and a multiple sleep latency test (“MSLT”), where the sleep tech runs a series of 15- to 20- minute patient naps to

determine if the patient has narcolepsy. (Id. ¶ 13.) An overnight diagnostic test always precedes a MSLT. (Id. ¶ 14.) Throughout her career, Plaintiff administered thousands of sleep tests, including about 50 MSLTs. (Id. ¶ 15.) Plaintiff was required to follow the physicians’ orders when administering sleep studies but could not force a patient to stay for a sleep test even if prescribed by a doctor. (Id. ¶¶ 18–19, 21.) Plaintiff was also required to accurately document the

sleep study in the patient’s medical chart, including the patient’s refusal to take an ordered sleep test.1 (Id. ¶ 39.)

1 If a patient leaves a sleep test early, the general practice, according to two of Defendant’s employees, was to require the patient to execute an against medical advice (“AMA”) form. (Id. ¶ 22; Dkt. 59-5 at 15 [Pierce Deposition]; Dkt. 59-9 at 9 [Breheny Deposition].) Plaintiff, however, testified that she was unaware of any AMA form and that she would document in a patient’s medical chart that patient’s decision to terminate a sleep test early. (Dkt. 70-1 at 19.) In 2018, Dr. Robert Aronson issued a written order for Patient A2 to undergo a diagnostic sleep study followed by an MSLT at Tinley West. (Id. ¶ 26.) Dr. Aronson’s order specified the conditions under which Patient A’s MSLT could be cancelled:

“Cancel MSLT if AHI (apnea hypopnea index) ≥ (greater than or equal to) 15.” (Id. ¶ 27.) Patient A’s diagnostic sleep test was scheduled overnight on October 16, 2018, with the MSLT to immediately follow the next morning on October 17, 2018. (Id. ¶ 28.) There was, however, a notation in Patient A’s medical chart entered on October 15, 2018, which stated that Patient A had “court” on October 17 and was thus “banking on cancelling the MSLT due to positive test.” (Dkt. 68-15 at 3.) When Plaintiff arrived at Tinley West on the morning of October 17, she

reviewed Dr. Aronson’s order and understood that Patient A’s MSLT was to be cancelled only if Patient A’s AHI value was at least 15. (Dkt. 70 ¶ 31.) The night shift sleep tech told Plaintiff that Patient A’s AHI was only 9 and Plaintiff confirmed this value on the computer, meaning Patient A’s MSLT should not have been canceled per Dr. Aronson’s order. (Id. ¶ 32.) Plaintiff then entered Patient A’s sleeping room as Patient A was waking up and had the following recorded exchange with Patient A:

PLAINTIFF: Okay. We’re going to get you up now. We’re going to put you in bed and do those fun little exercises. And once the exercises are done, we’ll get you up. And then you’re staying for the second portion, correct? PATIENT A: Unh-unh. PLAINTIFF: No? You don’t want to stay for the second portion?

2 To protect the privacy of the patient involved in this case, the parties and this opinion refer to the patient as Patient A. PATIENT A: Do I need to? PLAINTIFF: You have apnea, so, yeah. The doctor said – PATIENT A: The doctor, he said if I had apnea, I didn’t need the second portion. PLAINTIFF: Oh, he did say that? PATIENT A: Yes. PLAINTIFF: Okay. Because what he told us is if you stop breathing 15 times an hour, to do the second half. But if you didn’t stop breathing 15. It was a little less. So it’s up to you if you want to stay or not. PATIENT A: No. I don’t want to do the second part. I already know I have apnea. PLAINTIFF: Okay. All right. (Id. ¶ 33.) Plaintiff admitted at her deposition that she “made a mistake” in advising Patient A. (Id. ¶ 34.) Plaintiff told Patient A that the MSLT was unnecessary because Patient A’s AHI was under 15 when Dr. Aronson’s order required the opposite. (Id.) Patient A then left Tinley West without undergoing the MSLT. (Id. ¶ 37.) In Patient A’s medical chart, Plaintiff wrote, “Patient decided not to do the MSLT.” (Id. ¶ 38.) Plaintiff, however, did not include the erroneous advice she gave Patient A regarding Dr. Aronson’s order. (Id.) Later that morning, Plaintiff told Jessica Johns, a sleep tech whom Plaintiff was training that day, that Patient A “was sent home due to having apnea.” (Dkt. 62-14 at 4.) Johns “was concerned” because Plaintiff’s explanation for why Patient A forwent the MSLT “versus what [Plaintiff] put in the chart were two different things.”

(Id.) Johns reported her concerns to lead sleep tech Janelle Breheny, who reviewed Patient A’s medical chart, Dr. Aronson’s order, and the results of the diagnostic sleep study, and determined that “it didn’t match up.” (Dkt. 62-12 at 4.) Breheny escalated the matter to Sleep Center Manager Daniel Pierce. (Dkt. 70 ¶¶ 4, 43.) Pierce instructed Breheny to call Patient A to determine what happened, and Breheny and

Patient A spoke on the phone twice that day. (Id. ¶¶ 44–46.) Breheny sent Pierce an email documenting the conversation, writing that Patient A said that Plaintiff: Stated [Patient A] didn’t have to stay . . . there was no need for [Patient A] to stay because [Patient A] was diagnosed with sleep apnea . . . [Patient A] then stated [that Patient A] was aware of the doctors order and would have stayed if . . . told [that Patient A] still needed to, even though [Patient A] really didn’t want to be here all day.

(Id. ¶ 48.) Based upon Breheny’s email, Pierce concluded that Plaintiff falsified Patient A’s chart by not including “that she gave [Patient A] bad information that led” to Patient A declining the MSLT. (Id. ¶ 54.) Pierce alerted his boss, Director of System Sleep Services Angela Marczali, about the situation. (Id. ¶ 49.) Marczali understood, based on Pierce and Breheny’s investigation, that Patient A would have stayed for the MSLT had Plaintiff advised Patient A correctly about Dr. Aronson’s order. (Id. ¶ 55.) Pierce also informed Human Resources (HR) Representative Jennifer Schneider regarding his concerns and wrote via email that, “Historically we have terminated staff for falsifying medical records and this situation appears to qualify.” (Id. ¶ 50.) For example, in 2012, Marczali, with HR’s approval, terminated an employee for falsifying a patient record. (Id.

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Hayes v. Advocate Health Care Network, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hayes-v-advocate-health-care-network-ilnd-2023.