Haskew v. Southwest Airlines Co.

District Court, D. New Mexico·Decided November 18, 2020·No. 1:19-cv-00732·Unknown

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF NEW MEXICO

KRISANNE HASKEW, Plaintiff, vs. Civ. No. 19-732 JAP/LF SOUTHWEST AIRLINES CO. and IAM AIR TRANSPORT DISTRICT 142, a/k/a DISTRICT LODGE 142 OF THE INTERNATIONAL ASSOCIATION OF MACHINISTS AND AEROSPACE WORKERS AFL-CIO,

Defendants.

MEMORANDUM OPINION AND ORDER

On September 29, 2020, Defendant Southwest Airlines Co.1 filed DEFENDANT SOUTHWEST AIRLINES CO.’S MOTION TO DISMISS (Doc. 75) (“Motion”).2 Defendant moves to dismiss PLAINTIFF’S FIRST AMENDED COMPLAINT FOR VIOLATIONS OF THE AMERICANS WITH DISABILITIES ACT, VIOLATIONS OF THE NEW MEXICO HUMAN RIGHTS ACT, BREACH OF THE DUTY OF FAIR REPRESENTATION, AND FOR INJUNCTIVE RELIEF (Doc. 28) (“FAC”). Specifically, Defendant moves to dismiss with prejudice Plaintiff’s claims of retaliation under the Americans with Disabilities Act, 42 U.S.C. 12101 et seq., (“ADA”) and the New Mexico Human Rights Act, NMSA 28-1-7(A),

1Defendant Southwest is the sole remaining Defendant in this civil action. See Doc. 53 (“Plaintiff Krisanne Haskew and IAM Air Transport District 142, a/k/a District Lodge 142 of the International Association of Machinists and Aerospace Workers AFL-CIO . . . stipulate to the dismissal of all Plaintiff’s claims against IAM in the above-styled civil action with prejudice.”). 2 The Motion is fully briefed. See PLAINTIFF’S OPPOSITION TO DEFENDANT’S MOTION TO DISMISS (Doc. 76); DEFENDANT SOUTHWEST AIRLINES CO.’S REPLY IN SUPPORT OF ITS MOTION TO DISMISS (Doc. 81). 1 (“NMHRA”).3 After careful consideration of the pertinent law and the parties’ briefing, the Court will grant the Motion. I. FACTUAL BACKGROUND4 In February 1993, Defendant hired Plaintiff to work as a customer service representative

at its Albuquerque call center. FAC ¶ 13. In 2002, Plaintiff suffered a left shoulder injury, and in 2010, this injury was classified as an on-the-job injury. Id. ¶¶ 17–18. On September 17, 2015, after undergoing three shoulder surgeries and upon a doctor’s recommendation, Plaintiff completed a Southwest Airlines ADA Medical Information Form, in which she requested an accommodation that she be assigned a maximum of eight hours of work per day with no overtime. Id. ¶¶ 20–25. Plaintiff submitted a doctor’s note in support of this request. Id. On October 16, 2015, Defendant denied Plaintiff’s accommodation request and informed her that working overtime for extended periods during peak workloads is an essential function of the customer service representative position. Id. at ¶ 26. However, Defendant also apprised Plaintiff that, in order to avoid working more than eight hours, she could trade shifts or give away

shifts in accordance with her Collective Bargaining Agreement (“CBA”), or alternatively, she could request a leave of absence. Id. ¶ 28. Plaintiff then began trading shifts, giving away shifts, and using vacation leave to avoid working overtime. Id. ¶ 29. On March 24, 2016, Defendant notified all customer service representatives that worked

3 Plaintiff’s retaliation claim against Defendant Southwest is the only remaining claim in this case. See Doc. 53 (stipulation of dismissal of all claims against Defendant IAM Air Transport District 142), Doc. 56 (stipulation of dismissal of all claims under the ADA and the NMHRA except for Plaintiff’s retaliation and discrete act claims), Doc. 57 (May 22, 2020, Memorandum Opinion and Order dismissing Plaintiff’s claims of disability discrimination under the ADA and NMHRA). 4 The Court accepts as true the factual allegations in the FAC for the purposes of deciding a motion to dismiss. See Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009); Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007). The Court does not, however, accept as true any legal conclusions within the FAC. See Iqbal, 556 U.S. at 678 (“[T]he tenet that a court must accept as true all of the allegations contained in a complaint is inapplicable to legal conclusions.”). 2 in its Albuquerque call center that they could be scheduled to work mandatory overtime five or more days a week. Id. ¶ 30. Shortly after, on March 28, 2020, Plaintiff filed a Charge of Discrimination with the Equal Employment Opportunity Commission (“EEOC”), accusing Defendant of disability discrimination for denying her accommodation request. Id. ¶ 31.

On August 19, 2016, Defendant informed Plaintiff that it was placing her on unpaid leave because she could not work more than eight hours a day. Id. ¶ 33. At this time, Defendant also directed Plaintiff to return her employee badge. Id. ¶ 34. In response, Plaintiff emphasized that she did not want to be placed on leave but rather preferred to continue working as long as she was scheduled for only eight hour shifts with no overtime. Id. ¶ 36. Plaintiff also informed her supervisors that she wanted to continue to work. Id. ¶ 38 Defendant did not respond to Plaintiff. Id. ¶ 39. On August 25, 2016, Plaintiff filed a second EEOC Charge of Discrimination against Defendant, asserting that Defendant placed her on leave in retaliation for filing her first EEOC Charge. Id. ¶ 43. On September 2, 2016, Defendant advised Plaintiff to provide a doctor’s note

for each medical appointment that she attended, and Plaintiff complied. Id. ¶ 44. Also during September 2016, Plaintiff (1) resigned from her post as Defendant’s representative on the Board of Directors for the Ronald McDonald House and (2) underwent a fourth surgery on her left shoulder. Id. ¶¶ 45–46. On October 5, 2016, Defendant began paying Plaintiff out of her accrued sick leave until it was exhausted. Id. ¶ 47. Then, in November 2016, Defendant advised Plaintiff that it would no longer cover her under its insurance plan. Id. ¶ 48. Defendant also notified Plaintiff in November 2016 that it was considering her a no-show for that month because she had failed to submit a doctor’s note excusing her from work. Id. ¶ 49. Plaintiff alleges that she submitted the doctor’s

3 note at the beginning of the month, but nonetheless resubmitted it a second time. Id. ¶ 50. On April 6, 2017, Plaintiff filed her third Charge of Discrimination with the EEOC, alleging continued disability discrimination and retaliation. Id. ¶ 51. Later that year, on August 16, 2017, Plaintiff underwent her fifth shoulder surgery. Id. ¶ 54. Approximately a year later, in

August 2018, Defendant advised Plaintiff that she had accumulated “no contact no shows” and issued her written discipline, despite Plaintiff’s continued submission of doctor’s notes. Id. ¶ 55. In November 2018, the EEOC determined that reasonable cause existed that Defendant retaliated against Plaintiff for engaging in protected activity. Id. ¶ 59. On May 14, 2019, the EEOC issued a Notice of Right to Sue. Id. ¶ 60. II. LEGAL STANDARD A Rule 12(b)(6) motion “tests the sufficiency of the allegations within the four corners of the complaint.” Mobley v. McCormick, 40 F.3d 337, 340 (10th Cir. 1994). In doing so, courts must “accept as true all well-pleaded factual allegations in a complaint and view [those] allegations in the light most favorable to the [non-moving party].” Smith v. United States, 561 F.3d 1090,

1098 (10th Cir. 2009). The allegations must “state a claim to relief that is plausible on its face.” Id. (quoting Ridge at Red Hawk L.L.C. v. Schneider, 493 F.3d 1174, 1177 (10th Cir. 2007)). “The claim is plausible only if it contains sufficient factual allegations to allow the court to reasonably infer liability.” Moya v.

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