Griffin v. Shelby Residential and Vocational Services Inc.

CourtDistrict Court, W.D. Tennessee
DecidedJune 15, 2021
Docket2:18-cv-02665
StatusUnknown

This text of Griffin v. Shelby Residential and Vocational Services Inc. (Griffin v. Shelby Residential and Vocational Services Inc.) is published on Counsel Stack Legal Research, covering District Court, W.D. Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Griffin v. Shelby Residential and Vocational Services Inc., (W.D. Tenn. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF TENNESSEE WESTERN DIVISION

CYNTHIA GRIFFIN, ) ) Plaintiff, ) ) v. ) Civil Action No. ) 2:18-cv-2665 SHELBY RESIDENTIAL AND ) VOCATIONAL SERVICES, INC., ) ) Defendant. )

ORDER GRANTING DEFENDANT’S MOTION FOR SUMMARY JUDGMENT

Before the Court is Defendant Shelby Residential and Vocational Services, Inc’s (“SRVS”) Motion for Summary Judgment, filed on February 28, 2020. (ECF No. 41.) Plaintiff Cynthia Griffin (“Griffin”) filed a Response in Opposition on July 6, 2020. (ECF No. 54.) Defendant filed a Reply in Support of its Motion for Summary Judgment on July 20, 2020. (ECF No. 57.) For the following reasons, Defendant’s Motion for Summary Judgment is GRANTED. I. BACKGROUND This is an action under 42 U.S.C. § 12117 et seq. for discrimination because of disability in violation of the Americans with Disabilities Act (“ADA”), hostile work environment, and retaliation. Plaintiff also claims interference with her rights under Family Medical Leave Act (“FMLA”) and asserts a Tennessee state claim for intentional infliction of emotional distress. (Complaint, ECF No. 1-1.) A. Factual Background Defendant SRVS is a nonprofit organization that provides support and services to individuals with disabilities. (ECF No. 54-2 ¶ 1.) Plaintiff was hired by Defendant on February 20, 2014 as the Manager of SRVS’s Collierville Enhanced Learning Center. (Id. ¶ 4.) In June 2015, a position for Director of Children Services became open, and Plaintiff was advised of the opening. (Id. ¶ 7.) Plaintiff was offered the job and accepted it on June 16, 2015. (Id. ¶ 8.) As

the Director of Children Services, Plaintiff was tasked with overseeing Pediatric Therapies, Early Intervention, Early On, and Preschool Programs. (Id. ¶ 8.) Plaintiff’s responsibilities included hiring, scheduling, supervising, training, disciplining and evaluating staff and volunteers, monitoring client activities, as well as grant writing. (Id. ¶¶ 9–10.) Plaintiff directly or indirectly supervised between 30–35 SRVS employees. (Id. ¶ 9.) In July 2016, Plaintiff had been granted FMLA leave and also received a salary raise of $10,000, which was approved by Executive Director Tyler Hampton (“Hampton”) and Director of Program Operations Connie Bowlan (“Bowlan”). (Id. ¶ 11.) Also in 2016, Defendant’s Quality Assurance (“QA”) department began implementation of a tool to improve quality across departments.1 (ECF No. 54-2 ¶ 12.) In August 2016, Plaintiff’s

six direct reports were provided with an anonymous survey of eleven questions regarding Plaintiff’s supervision.2 (Id. ¶ 14.) Three exemplary responses are shown below for comparison:

1 Plaintiff disputes this fact by stating that she “denies that the QA Survey was used by SRVS to improve quality across all departments” and that “[i]t was only used to cause problems for Griffin – not for others in other departments or groups.” (ECF No. 54-2, Response to ¶ 12.) Defendant has provided copies of the QA Survey, as well as a declaration from Connie Bowlan, who states that she oversaw the QA department. There is no material dispute with respect to the existence of the QA Surveys and their legitimate purpose. Plaintiff has not provided testimony or evidence in the record to suggest a conspiracy to utilize QA Surveys to cause “problems” for her. 2 Plaintiff disputes this fact by stating that she “denies the validity of the ‘anonymous survey.’” Defendant has provided copies of the survey, which includes metadata showing when the information was inputted. The responses to the survey are not materially disputed. ‘Collector: Web Link 1 (Web Link} Started: Tuesday, Augual 16,2016 43717 PM (Last Modified: Tunsday, August 16, #016 4-20-38 PM Time Spent: OO: a1 IP Addrese: 236.211 Page 1 01 How likely is it that you would recommend your supervisor to a collaague? Extremely likely - 10 (Promoter) Q2 How available to employees your supervisor? Very available

03 How effective is the training you receive fram your Very effective supervisor? 04 How consistently does your supervisor recognize Extremoly consistently employees for good work? 5 How consistently does your supervisor hold Extremoly consistently employees accountable lor poor performance? 06 How reliable is your supervisor? Extremaly rafiable

Q7 How effectively does your supervisor use company Extremaly effectively resources? O68 How professionally does your supervisor behave? Extremely professionally 09 Overall, are you satisfied with your supervisor, Very satisfied neither satisfied nor dissatisfied with himiher, or dissatished with himvher? Q10 Overall, how affective at his job is your supervisor? = Extromaly affective 171 What does your supervisor need to do to improve his/her performance? | cant think of anything she ier't already doing She is amazing

(ECF No. 57-2 at PageID 614-15.)

Collector: Web Link 1 (Web Link) Started: Wednesday, August 17, 2076 2:54:96 PM Last Modified: Tuosday, August 23. 2076 1:16:07 PM Time Spent: Over day IP Address: 108. 184.158.00 Page 1 O71 How likely is it that you would recommend your supervisor to a colleague? 2 (Detractor) Q2 How available to employees is your supervisor? Nol so available Q3 How effective is the training you receive from your Nol so eMective supervisor? Q4 How consistently does your supervisor recognize Extremely concistently employees for good work? Q5 How consistently does your supervisor hald Somewhat consistently amployees accountable for poor performance? Q6 How reliable is your supervisor? Not eo reliable QO? How effectively does yaur supervisor use company Very effectively resources? 8 How professionally does your supervisor behave? Not so professionally 9 Overall, are you salisfied with your supervisor, Somewhat dissatisfied neither satisfied nor dissatisfied with himvher, or dissaleshed with him/her? 010 Overall, how effective at his job is your supervisar? Net so effective

(ECF No. 57-2 at PageID 621.)

Q11 What does your supervisor need to do to improve his/her perlanmance’? Providing this feedback makes me feed very uncomfortable because | will have to continue 10 interact with her. [am doing this because what ia best for SK& F. | have not seen her job description and have no context to tell if she is meeting job expectations. Prewasusly the Gwactor of Chiktren's Services was a 15-hour a week position, so! did not know what duties to expect CL to lake over or new ones that would be added Since She is full lirme ldo have several things thal need improvement in ler role as my Superson. 1, presence al work - CL lakes off work often for a variety of personal reasons: for example, her close fnand had cancer and she accompanied the friend to many of her doctor's appomiments, Some days that | am planning to go to SRS for other purposes, instead of emailing, | plan to talk to her in person, bul have only seen her in her SRS office bwice since she movedin. Although she oftan wil answer emails and texts on a day she i scheduled to be off, other days that | think she: is there, hours go by without ans, CMten her resoonses corm: late in the evening when | anne longer at work. Recently, Tyler and Lobelia had questions aboul budget and addressed them in an emad to both of us. | waited about 20 minutes to answer to See if she would reply, bul she did not. Emails were exchanged the next two hours, and OL finally raplied to something several hours later, | believe after the dinner hour. We maybe eee each other in parson 2 times a month. Minor things can be accomplished solely with amail and texts but not major issues or planning. | came to her and told her | needed more face time and she agreed to meet with me twice a month starting im June.

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Griffin v. Shelby Residential and Vocational Services Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/griffin-v-shelby-residential-and-vocational-services-inc-tnwd-2021.