Greenlaw v. Su

CourtDistrict Court, N.D. California
DecidedJanuary 27, 2025
Docket5:18-cv-04932
StatusUnknown

This text of Greenlaw v. Su (Greenlaw v. Su) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Greenlaw v. Su, (N.D. Cal. 2025).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 SAN JOSE DIVISION 7 8 ROSEMARY GREENLAW, Case No. 18-cv-04932-VKD

9 Plaintiff, ORDER GRANTING IN PART AND 10 v. DENYING IN PART DEFENDANT'S MOTION FOR SUMMARY 11 JULIE SU, JUDGMENT 12 Defendant. Re: Dkt. Nos. 119, 120, 121

13 14 Plaintiff Rosemary Greenlaw filed this action against the Secretary of Labor (“Secretary”), 15 alleging, among other things, discrimination on the basis of age and disability and retaliation for 16 engaging in protected conduct. See Dkt. Nos. 1, 8. The Secretary now moves for summary 17 judgment. Dkt. Nos. 120, 128. Ms. Greenlaw opposes the motion. Dkt. No. 127. Upon 18 consideration of the moving and responding papers, as well as the oral arguments presented, the 19 Court grants the Secretary’s motion for summary judgment in part and denies the motion in part. 20 I. BACKGROUND 21 A. Factual Background 22 Unless otherwise indicated, the following facts are undisputed. 23 1. Request for Reasonable Accommodation 24 After retiring from prior federal service, Ms. Greenlaw sought to re-enter civil service. On 25 April 4, 2016, she began working in the U.S. Department of Labor (“DOL”) as an Administrative 26 Assistant for the Occupational Safety and Health Administration (“OSHA”) in OSHA’s Region 9 27 office in San Francisco. See Dkt. No. 8, ¶¶ 12, 13; Dkt. No. 120-4, Ex. A (Greenlaw Dep. at 1 59:10-24; 77:8-14). According to Loren Delicana, Ms. Greenlaw’s supervisor,1 Ms. Greenlaw’s 2 primary role as Administrative Assistant was to “assist the Regional Administrator’s office,” 3 though her duties also included “support[ing] the other units in the office.” Dkt. No. 120-4, Ex. B 4 (Delicana Dep. at 17:18-21). 5 Ms. Greenlaw says that she is older than 40 and has a disability. See Dkt. No. 8 ¶¶ 2, 14, 6 18, 36. Although that disability is not identified in her operative first amended complaint (see 7 generally Dkt. No. 8), in this litigation Ms. Greenlaw identified her disability as cancer. See Dkt. 8 No. 120-4, Ex. A (Greenlaw Dep. at 94:10-21; 181:22-182:2). Ms. Greenlaw did not tell anyone 9 at DOL that she had cancer. See id. (Greenlaw Dep. at 182:3-16). 10 On April 5, 2016, Ms. Greenlaw began bringing her dog Tippi, a Bedlington Terrier, to 11 work. See id. (Greenlaw Dep. at 97:13-16); see also Dkt. No. 127-2 at ECF 13, 37. On April 11, 12 2016, Ms. Greenlaw completed a reasonable accommodation request form, asking for permission 13 to bring Tippi to work. See Dkt. No. 127-2 at ECF 8-10; see also Dkt. No. 120-4, Ex. A 14 (Greenlaw Dep. at 100:25-101:22). In the request form, Ms. Greenlaw identified Tippi as her 15 “therapy dog” and stated that the reason for her request was “[t]o assist with comfort and 16 productivity in the work place.” Dkt. No. 127-2 at ECF 8. Ms. Greenlaw’s request included a 17 letter from her doctor, stating that Ms. Greenlaw “has a chronic medical condition that causes pain 18 and anxiety” and that she “has a therapy service animal who helps in times of stressors[.]” Id. at 19 ECF 9. The letter requests that Ms. Greenlaw “be allowed to bring her pet with her as allowed by 20 policy.” Id. Aside from a reference to her doctor’s note, in deposition Ms. Greenlaw testified that 21 Tippi is not certified by any organization as a service animal. See Dkt. No. 120-4, Ex. A 22 (Greenlaw Dep. at 93:21-94:9). 23 Ms. Greenlaw says that around April 14, 2016, she was verbally informed that her request 24 to bring Tippi to work was granted, followed by a formal memo dated May 16, 2016, confirming 25 1 At the time Ms. Greenlaw was hired, Ms. Delicana (Team Leader for Administrative Programs) 26 was serving as the acting Assistant Regional Administrator while Ms. Delicana’s supervisor, James Dement, was on a temporary assignment. Josh Paul (the then acting Team Leader for 27 Administrative Programs) initially served as Ms. Greenlaw’s supervisor until around June 2016 1 the approval of her requested accommodation. See Dkt. No. 8 ¶ 36; Dkt. No. 127-2 at ECF 11; see 2 also Dkt. No. 120-4, Ex. A (Greenlaw Dep. at 106:14-25). 3 Unbeknownst to Ms. Greenlaw, Ms. Delicana, began keeping written notes about Tippi 4 from the day Ms. Greenlaw began her employment with OSHA. See Dkt. No. 127-2 at ECF 13- 5 17. The notes include an April 6, 2016 entry regarding staff concerns about “the dog smell”; a 6 report that “Tippi made a mess on the first day and [Ms. Greenlaw] did not clean it up”; and 7 instances when Tippi barked, “jumped up,” or was seen without a leash. See id. Ms. Greenlaw 8 points out that Ms. Delicana’s notes also indicate that on April 11, 2016, “Tippi had a bath and is 9 clean.” Id. at ECF 13. Additionally, in deposition, Ms. Delicana stated that she did not know if 10 Ms. Greenlaw knew of the mess Tippi made, and acknowledged that Ms. Greenlaw would clean- 11 up after Tippi on other occasions. See Dkt. No. Dkt. No. 127-4 (Delicana Dep. at 90:7-20). 12 Ms. Delicana’s notes reflect that in Ms. Greenlaw’s July 14, 2016 mid-year review, Ms. 13 Delicana discussed Tippi with her, including whether there were any updates regarding Ms. 14 Greenlaw’s accommodation and whether Ms. Delicana could provide any other assistance; 15 building facility requirements that Tippi must be under Ms. Greenlaw’s control at all times and 16 that Ms. Greenlaw was responsible for cleaning up after Tippi; and confirmation by Ms. Delicana 17 that there were no recent reports from staff about Tippi. Dkt. No. 127-2 at ECF 14; see also id. at 18 ECF 22. There is no indication that Ms. Greenlaw’s mid-year review addressed any topics other 19 than Tippi. 20 Ms. Delicana’s notes also document a July 22, 2016 incident when a visitor to the OSHA 21 office was startled by Tippi. See Dkt. No. 127-2 at ECF 15. The visitor was in the office talking 22 with Ms. Greenlaw for about five minutes before she noticed Tippi, screamed, and then fell, at 23 which point Tippi barked. When asked what happened, the visitor stated that she was not hurt, 24 and was surprised to see a dog in the office because she was from an Asian country where that was 25 uncommon, but said that Tippi was cute. See id. 26 On August 4, 2016, Ms. Delicana sent an email to Dr. Janet Callwood, a point of contact 27 who worked in the DOL Reasonable Accommodation Office. See Dkt. No. 127-2 at ECF 22-23; 1 22, 2016 incident involving Tippi and the office visitor and stated, “When we last spoke, you 2 indicated that you would speak to [Ms.] Greenlaw about a service versus comfort dog as it relates 3 to [the] ADA. Also, with this most recent incident, I would appreciate your guidance on the next 4 steps for handling [Ms.] Greenlaw’s reasonable accommodation.” Dkt. No. 127-2 at ECF 22-23. 5 Ms. Delicana testified that she sought guidance from Dr. Callwood “to make sure that [Ms. 6 Delicana] aligned with whatever was agreed upon between Dr. Callwood, Ms. Greenlaw, and the 7 accommodation,” and that “the accommodation . . . was working for Ms. Greenlaw” and also for 8 the office. See Dkt. No. 120-4, Ex. B (Delicana Dep. at 151:14-25); Dkt. No. 127-4 (Delicana 9 Dep. at 126:14-127:18). 10 In a subsequent email sent to Dr. Callwood on August 23, 2016, Ms. Delicana noted that 11 her supervisor, James Dement (Assistant Regional Administrator of OSHA Region 9), received 12 information from the building’s management regarding “complaints about Tippi’s barking and/or 13 jumping on people.” Dkt. No. 127-2 at ECF 21. Ms. Delicana further noted, “We let them know 14 we are working with you on this.” Id. When Dr. Callwood responded that she would “contact 15 [Ms. Greenlaw] concerning the possible need to remove the animal from the workplace,” Mr. 16 Dement replied, “Your message appears to indicate that management is prepared to remove the 17 animal from the workplace—this is not correct. At this time, we are not asking for the animal to 18 be removed.” Id. at ECF 19. Mr.

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