Greenlaw v. Su

District Court, N.D. California·Decided January 27, 2025·No. 5:18-cv-04932·Unknown

Opinion

ROSEMARY GREENLAW, Case No. 18-cv-04932-VKD

Plaintiff, ORDER GRANTING IN PART AND v. DENYING IN PART DEFENDANT'S MOTION FOR SUMMARY Defendant. Re: Dkt. Nos. 119, 120, 121

Plaintiff Rosemary Greenlaw filed this action against the Secretary of Labor (“Secretary”), alleging, among other things, discrimination on the basis of age and disability and retaliation for engaging in protected conduct. See Dkt. Nos. 1, 8. The Secretary now moves for summary judgment. Dkt. Nos. 120, 128. Ms. Greenlaw opposes the motion. Dkt. No. 127. Upon consideration of the moving and responding papers, as well as the oral arguments presented, the Court grants the Secretary’s motion for summary judgment in part and denies the motion in part. A. Factual Background Unless otherwise indicated, the following facts are undisputed. 1. Request for Reasonable Accommodation After retiring from prior federal service, Ms. Greenlaw sought to re-enter civil service. On April 4, 2016, she began working in the U.S. Department of Labor (“DOL”) as an Administrative Assistant for the Occupational Safety and Health Administration (“OSHA”) in OSHA’s Region 9 office in San Francisco. See Dkt. No. 8, ¶¶ 12, 13; Dkt. No. 120-4, Ex. A (Greenlaw Dep. at 59:10-24; 77:8-14). According to Loren Delicana, Ms. Greenlaw’s supervisor,1 Ms. Greenlaw’s primary role as Administrative Assistant was to “assist the Regional Administrator’s office,” though her duties also included “support[ing] the other units in the office.” Dkt. No. 120-4, Ex. B (Delicana Dep. at 17:18-21). Ms. Greenlaw says that she is older than 40 and has a disability. See Dkt. No. 8 ¶¶ 2, 14, 18, 36. Although that disability is not identified in her operative first amended complaint (see generally Dkt. No. 8), in this litigation Ms. Greenlaw identified her disability as cancer. See Dkt. No. 120-4, Ex. A (Greenlaw Dep. at 94:10-21; 181:22-182:2). Ms. Greenlaw did not tell anyone at DOL that she had cancer. See id. (Greenlaw Dep. at 182:3-16). On April 5, 2016, Ms. Greenlaw began bringing her dog Tippi, a Bedlington Terrier, to work. See id. (Greenlaw Dep. at 97:13-16); see also Dkt. No. 127-2 at ECF 13, 37. On April 11, 2016, Ms. Greenlaw completed a reasonable accommodation request form, asking for permission to bring Tippi to work. See Dkt. No. 127-2 at ECF 8-10; see also Dkt. No. 120-4, Ex. A (Greenlaw Dep. at 100:25-101:22). In the request form, Ms. Greenlaw identified Tippi as her “therapy dog” and stated that the reason for her request was “[t]o assist with comfort and productivity in the work place.” Dkt. No. 127-2 at ECF 8. Ms. Greenlaw’s request included a letter from her doctor, stating that Ms. Greenlaw “has a chronic medical condition that causes pain and anxiety” and that she “has a therapy service animal who helps in times of stressors[.]” Id. at ECF 9. The letter requests that Ms. Greenlaw “be allowed to bring her pet with her as allowed by policy.” Id. Aside from a reference to her doctor’s note, in deposition Ms. Greenlaw testified that Tippi is not certified by any organization as a service animal. See Dkt. No. 120-4, Ex. A (Greenlaw Dep. at 93:21-94:9). Ms. Greenlaw says that around April 14, 2016, she was verbally informed that her request to bring Tippi to work was granted, followed by a formal memo dated May 16, 2016, confirming 1 At the time Ms. Greenlaw was hired, Ms. Delicana (Team Leader for Administrative Programs) was serving as the acting Assistant Regional Administrator while Ms. Delicana’s supervisor, James Dement, was on a temporary assignment. Josh Paul (the then acting Team Leader for Administrative Programs) initially served as Ms. Greenlaw’s supervisor until around June 2016 the approval of her requested accommodation. See Dkt. No. 8 ¶ 36; Dkt. No. 127-2 at ECF 11; see also Dkt. No. 120-4, Ex. A (Greenlaw Dep. at 106:14-25). Unbeknownst to Ms. Greenlaw, Ms. Delicana, began keeping written notes about Tippi from the day Ms. Greenlaw began her employment with OSHA. See Dkt. No. 127-2 at ECF 13- 17. The notes include an April 6, 2016 entry regarding staff concerns about “the dog smell”; a report that “Tippi made a mess on the first day and [Ms. Greenlaw] did not clean it up”; and instances when Tippi barked, “jumped up,” or was seen without a leash. See id. Ms. Greenlaw points out that Ms. Delicana’s notes also indicate that on April 11, 2016, “Tippi had a bath and is clean.” Id. at ECF 13. Additionally, in deposition, Ms. Delicana stated that she did not know if Ms. Greenlaw knew of the mess Tippi made, and acknowledged that Ms. Greenlaw would clean- up after Tippi on other occasions. See Dkt. No. Dkt. No. 127-4 (Delicana Dep. at 90:7-20). Ms. Delicana’s notes reflect that in Ms. Greenlaw’s July 14, 2016 mid-year review, Ms. Delicana discussed Tippi with her, including whether there were any updates regarding Ms. Greenlaw’s accommodation and whether Ms. Delicana could provide any other assistance; building facility requirements that Tippi must be under Ms. Greenlaw’s control at all times and that Ms. Greenlaw was responsible for cleaning up after Tippi; and confirmation by Ms. Delicana that there were no recent reports from staff about Tippi. Dkt. No. 127-2 at ECF 14; see also id. at ECF 22. There is no indication that Ms. Greenlaw’s mid-year review addressed any topics other than Tippi. Ms. Delicana’s notes also document a July 22, 2016 incident when a visitor to the OSHA office was startled by Tippi. See Dkt. No. 127-2 at ECF 15. The visitor was in the office talking with Ms. Greenlaw for about five minutes before she noticed Tippi, screamed, and then fell, at which point Tippi barked. When asked what happened, the visitor stated that she was not hurt, and was surprised to see a dog in the office because she was from an Asian country where that was uncommon, but said that Tippi was cute. See id. On August 4, 2016, Ms. Delicana sent an email to Dr. Janet Callwood, a point of contact who worked in the DOL Reasonable Accommodation Office. See Dkt. No. 127-2 at ECF 22-23; 22, 2016 incident involving Tippi and the office visitor and stated, “When we last spoke, you indicated that you would speak to [Ms.] Greenlaw about a service versus comfort dog as it relates to [the] ADA. Also, with this most recent incident, I would appreciate your guidance on the next steps for handling [Ms.] Greenlaw’s reasonable accommodation.” Dkt. No. 127-2 at ECF 22-23. Ms. Delicana testified that she sought guidance from Dr. Callwood “to make sure that [Ms. Delicana] aligned with whatever was agreed upon between Dr. Callwood, Ms. Greenlaw, and the accommodation,” and that “the accommodation . . . was working for Ms. Greenlaw” and also for the office. See Dkt. No. 120-4, Ex. B (Delicana Dep. at 151:14-25); Dkt. No. 127-4 (Delicana Dep. at 126:14-127:18). In a subsequent email sent to Dr. Callwood on August 23, 2016, Ms. Delicana noted that her supervisor, James Dement (Assistant Regional Administrator of OSHA Region 9), received information from the building’s management regarding “complaints about Tippi’s barking and/or jumping on people.” Dkt. No. 127-2 at ECF 21. Ms. Delicana further noted, “We let them know we are working with you on this.” Id. When Dr. Callwood responded that she would “contact [Ms. Greenlaw] concerning the possible need to remove the animal from the workplace,” Mr. Dement replied, “Your message appears to indicate that management is prepared to remove the animal from the workplace—this is not correct. At this time, we are not asking for the animal to be removed.” Id. at ECF 19. Mr. Dement also separately reached out to another contact, Christina Peterson, regarding the distinction between a service animal and an emotional/support animal. See Dkt. No. 120-4, Ex. V. Mr. Dement testified that the inquiries to Dr. Callwood and Ms. Peterson were made so that they could educate themselves and make sure that they were providing the right level of support and meeting their obligations. See Dkt. No. 120-4

Free access — add to your briefcase to read the full text and ask questions with AI

Greenlaw v. Su, (N.D. Cal. 2025).

Greenlaw v. Su (Greenlaw v. Su) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Foman v. Davis
371 U.S. 178 (Supreme Court, 1962)
McDonnell Douglas Corp. v. Green
411 U.S. 792 (Supreme Court, 1973)
Anderson v. Liberty Lobby, Inc.
477 U.S. 242 (Supreme Court, 1986)
Staub v. Proctor Hospital
131 S. Ct. 1186 (Supreme Court, 2011)
Waits v. Weller
653 F.2d 1288 (Ninth Circuit, 1981)
Reeves v. Sanderson Plumbing Products, Inc.
530 U.S. 133 (Supreme Court, 2000)
Walton v. U.S. Marshals Service
492 F.3d 998 (Ninth Circuit, 2007)
Lakeside-Scott v. Multnomah County
556 F.3d 797 (Ninth Circuit, 2009)
Karim Khoja v. Orexigen Therapeutics, Inc.
899 F.3d 988 (Ninth Circuit, 2018)
Doug Greisen v. Jon Hanken
925 F.3d 1097 (Ninth Circuit, 2019)
Michael Murray v. Mayo Clinic
934 F.3d 1101 (Ninth Circuit, 2019)