Gomez v. Enterprise Rent-A-Car of Los Angeles CA2/1

CourtCalifornia Court of Appeal
DecidedAugust 25, 2025
DocketB340594
StatusUnpublished

This text of Gomez v. Enterprise Rent-A-Car of Los Angeles CA2/1 (Gomez v. Enterprise Rent-A-Car of Los Angeles CA2/1) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Gomez v. Enterprise Rent-A-Car of Los Angeles CA2/1, (Cal. Ct. App. 2025).

Opinion

Filed 8/25/25 Gomez v. Enterprise Rent-A-Car of Los Angeles CA2/1 NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS

California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

SECOND APPELLATE DISTRICT

DIVISION ONE

JENNIFER MARIA GOMEZ, B340594

Plaintiff and Respondent, (Los Angeles County Super. Ct. No. 23STCV23777) v.

ENTERPRISE RENT-A-CAR COMPANY OF LOS ANGELES, LLC,

Defendant and Appellant.

APPEAL from an order of the Superior Court of Los Angeles County, Christopher K. Lui, Judge. Reversed. Law Offices of Stephen J. Kepler, Stephen J. Kepler; Littler Mendelson, Monica M. Quinn, and Melanie H. Rollins for Defendant and Appellant. Pairavi Law, Edwin Pairavi, and Joshua M. Mohrsaz for Plaintiff and Respondent. __________________________________ Appellant Enterprise Rent-a-Car Company of Los Angeles appeals the trial court’s denial of Enterprise’s motion to compel arbitration on the complaint brought by respondent Jennifer Maria Gomez. The sole issue on appeal is whether the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act (the EFAA) permitted Gomez to invalidate the arbitration agreement she signed with Enterprise. We hold the trial court erred in finding it did and therefore reverse.

FACTUAL AND PROCEDURAL BACKGROUND1

A. Gomez Files a Complaint In November 2022, Gomez filed a complaint with the California Civil Rights Department (CRD), alleging that, while employed with Enterprise, she “was subject to constant and pervasive harassment at the hands of her co-workers. Upon Complainant informing Employers of the harassment and asking that Employers take immediate remedial action, Employers refused to act, allowing the unlawful conduct to proceed, which ultimately led to Complainant’s resignation.” The CRD issued a right-to-sue letter. In September 2023, Gomez filed a complaint against Enterprise and several of its employees, alleging she was sexually harassed during the more-than-two years she worked at Enterprise. Specifically, she alleged that on multiple occasions, several employees made inappropriate sexual gestures, comments, and jokes directed toward her, and watched pornography in Enterprise’s rental cars during work hours.

1 We limit our summary to the facts and procedural history

relevant to the issues raised on appeal.

2 Gomez alleged that, on “multiple occasions,” she complained about the harassment to “the branch manager, Joey Fabian.” “Fabian simply told her that he would look into it[,] but no remedial action was taken.” In August 2021, after Enterprise sent Gomez to work in a downtown Los Angeles branch, Gomez complained to a “female branch manager” about harassment. “The branch manager simply giggled and rather than take any action, she also began making jokes about it with” the employees accused of harassment. In September 2021, Gomez reached out to “Cheril (Last Name Unknown) [sic] via text message requesting the area managers contact information so that she could complain about the ongoing harassment.” “Cheril” told Gomez she would provide Gomez’s number to the area managers, but no area manager ever contacted Gomez. In October 2021, Gomez told “Jose Hercules that she was resigning and was giving him her two weeks[’] notice. She also informed the Human Resources (‘HR’) department via email about her notice and stated ‘for multiple reason I am resigning. Feel free to reach out and I can explain my reasons.’ ” An HR representative contacted her the next day and Gomez “provided a full description of her complaints.” When asked why she had not previously complained, Gomez explained she had complained to Fabian, “who told her he would follow up on it, but nothing was done.” Based on these allegations, Gomez brought five causes of action against Enterprise: gender discrimination, harassment/hostile work environment, failure to prevent harassment/hostile work environment, retaliation, and

3 constructive termination in violation of public policy.2 In her gender discrimination cause of action, Gomez alleged she “was terminated in retaliation for her complaints regarding the harassment she suffered.” In her failure to prevent harassment cause of action, Gomez alleged Enterprise “failed and/or refused to take all reasonable steps to prevent harassment and retaliation, including but not limited to the imposition of an effective policy against such discrimination and harassment; the imposition of non-discriminatory, non-harassment practices and procedures; prompt and thorough good faith and reasonable investigations; prompt and appropriate discipline against transgressors, and other conduct according to proof at trial.” In her retaliation cause of action, Gomez alleged that after she complained of “gender discrimination and/or harassment,” Enterprise “retaliated against Plaintiff” by “forcing Plaintiff to resign her employment as a result of their inaction.” Similarly, in her constructive termination cause of action, Gomez alleged she “had no choice but to resign from her position with Defendants Enterprise [sic], as any reasonable employee would due to the harassment to which she was subjected to.” In November 2023, Enterprise answered the complaint, denying “generally and specifically each and every allegation in the Complaint” and asserting as its thirty-fifth affirmative defense that Gomez’s claims were “governed by an agreement to arbitrate.”

2 Gomez also named the three employees who allegedly

harassed her as defendants to the harassment/hostile work environment cause of action.

4 B. Enterprise Moves to Compel Arbitration In January 2024, Enterprise filed a motion to compel arbitration, attaching an arbitration agreement providing that “any controversy, claim, or dispute between Employee and Employer . . . relating to or arising out of Employee’s application for employment, employment, or the cessation of that employment will be submitted to final and binding arbitration as the exclusive remedy for such controversy, claim or dispute.” Gomez signed the agreement as “Employee” and a regional vice president of Enterprise signed it as “Employer.” The agreement stated it was “governed by the Federal Arbitration Act.” In May 2024, Enterprise filed an amended motion to compel arbitration, explaining the amendment was in response to an April 2024 communication from Gomez’s counsel that she intended to oppose Enterprise’s motion on the basis of the EFAA. Citing Kader v. Southern California Medical Center, Inc. (2024) 99 Cal.App.5th 214 (Kader), Enterprise argued “the EFAA applies ‘with respect to any dispute or claim that arises or accrues on or after . . . March 3, 2022” (the EFAA’s effective date). Because Gomez alleged Enterprise retaliated against her and forced her to resign in 2021—i.e., before March 3, 2022—the EFAA was inapplicable because a “dispute arises when one party asserts a right, claim, or demand, and the other side expresses disagreement or takes an adversarial posture.” In July 2024, Gomez opposed the motion to compel, arguing only that the EFAA permitted her to invalidate the arbitration agreement. She reiterated that while she had complained multiple times about the harassment, Enterprise “never once indicated [it] disagreed with or took an adversarial posture in the face of Plaintiff’s assertions regarding the harassment,” and that

5 it was Enterprise’s “complete inaction” that resulted in her resignation. Gomez asserted Enterprise took no adversarial posture with regards to her claims until it filed its answer in November 2023.

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