Goff v. Caliber Home Loans, Inc.

CourtDistrict Court, D. Maryland
DecidedOctober 21, 2020
Docket1:20-cv-02038
StatusUnknown

This text of Goff v. Caliber Home Loans, Inc. (Goff v. Caliber Home Loans, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Goff v. Caliber Home Loans, Inc., (D. Md. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND

SHANTRELL GOFF, Plaintiff,

v. Civil Action No. ELH-20-2038

CALIBER HOME LOANS, INC., Defendant.

MEMORANDUM OPINION In this debt collection case, plaintiff Shantrell Goff filed a “Class Action Complaint & Request for Jury Trial” in the Circuit Court for Anne Arundel County against defendant Caliber Home Loans, Inc. (“Caliber”). ECF 1-2 at 2 (the “Complaint”). Caliber timely removed the suit to federal court. See ECF 1 (the “Notice of Removal” or “Notice”).1 The Complaint contains three counts, each founded on Maryland law. Count I, lodged on behalf of plaintiff and a putative class, alleges that Caliber, a mortgage servicer, collected “unlawful convenience fees,” in violation of the Maryland Consumer Debt Collection Act (“MCDCA”), Md. Code (2013 Repl. Vol.), § 14-201 et seq. of the Commercial Law Article (“C.L.”), as well as the Maryland Consumer Protection Act (“MCPA”), C.L. §§ 13-101 et seq. ECF 1-2 at ¶¶ 63-77. Count II, also lodged on behalf of plaintiff and a putative class, alleges that Caliber assessed unlawful convenience fees, in violation of C.L. § 12-105(d) (“Maryland Usury Statute” or “Usury Statute”). Id. ¶¶ 78-84. Count III, lodged by plaintiff in her individual capacity,

1 Suit was filed on June 3, 2020. A defendant has thirty days from the date of service or receipt of the initial pleading to file a notice of removal. 28 U.S.C. § 1446(b). Here, Caliber was served on June 12, 2020, see ECF 7, and removed the case on July 10, 2020. ECF 8. asserts other violations of the MCPA, C.L. §§ 13-101 et seq. Count Three “does not involve or concern the disputed convenience fees.” Id. ¶ 85. The Notice of Removal asserts subject matter jurisdiction based on diversity, pursuant to 28 U.S.C. § 1332, and under the Class Action Fairness Act of 2005 (“CAFA”), Pub.L. 109–2, 119

Stat. 4 (codified in scattered sections of Title 28 of the United States Code). As to CAFA, the Notice invokes 28 U.S.C. §§ 1332(d), 1453. ECF 1 at 1, 3, 5. Ms. Goff has moved to remand (ECF 11), supported by a memorandum. ECF 11-1 (collectively, the “Motion to Remand” or “Motion”).2 Plaintiff claims that “Caliber has failed to carry its burden” to demonstrate that the Court has subject matter jurisdiction. ECF 11 at 1. In particular, plaintiff contends that Caliber has not shown that the jurisdictional amount-in- controversy requirement has been satisfied for either diversity jurisdiction or CAFA. ECF 11-1 at 11-16. In the alternative, plaintiff filed a separate motion to request the opportunity to conduct “limited jurisdictional discovery” if the Court determines that the Notice sufficiently alleges jurisdiction based upon CAFA. ECF 12 (the “Discovery Motion”); see ECF 11-1 at 16.

Caliber opposes both motions. Defendant filed two versions of its Opposition: a redacted version (ECF 16) and an unredacted version (ECF 17), accompanied by six exhibits. ECF 16-1 to 16-6.3 Plaintiff replied. ECF 22.

2 On July 14, 2020, plaintiff filed a “Motion for Extension of Time to File Motion to Remand & Request for Limited Jurisdictional Discovery.” ECF 3. As a result, the Court held a telephone conference with counsel on July 16, 2020. See Docket, July 20, 2020. Plaintiff filed the Motion to Remand the next day. 3 The two versions of the Opposition are identical save for two sentences on page 15 that are redacted in ECF 16. I shall cite to ECF 16, unless otherwise noted. Two exhibits (ECF 16-3 and ECF 16-4) were filed under seal. See ECF 19; ECF 20. No hearing is necessary to resolve the motions. See Local Rule 105.6. For the reasons that follow, I shall deny the motions. I. Background 1. Factual Background4

In August 2016, Ms. Goff acquired property in Clinton, Maryland, with the aid of a loan from Caliber. ECF 1-2, ¶¶ 9, 16. Caliber “is a collector and a licensed mortgage servicer in the State of Maryland.” Id. ¶ 10. Plaintiff alleges that Caliber “voluntarily elected to arrange and service” her loan. Id. ¶ 17. With respect to so-called “convenience fees,” plaintiff alleges the following, id. ¶¶ 19-20: 19. The Goff Loan does not permit Caliber to charge convenience fees for accepting payments from Goff related to the Goff Loan by telephone or by the Internet.

20. Notwithstanding that there is no written agreement between Goff and Caliber for Caliber to impose and collect convenience fees from Goff, Caliber has done so without the right to do so. Specifically, Caliber has imposed and collected Goff convenience fees for collecting her payments on the Goff Loan over the internet . . . . Caliber allegedly “imposed and collected” convenience fees from Ms. Goff on twelve dates between July 16, 2018 and July 19, 2019. Id. ¶ 20. Ms. Goff characterizes the convenience fees as follows, id. ¶ 2.b: [A]n unlawful profit center imposed and collected by Caliber and [] not simply pass-through costs to Goff and the putative class members. Rather, they represent materially excessive sums over Caliber’s actual costs to accept a fee by electronic means over the phone or over the Internet. Specifically, Caliber’s actual costs to its various vendors who facilitate the telephonic and electronic payments charge pennies for the transaction, but Caliber imposes fees ranging from 10 to 50 times more than its actual costs.

4 For purposes of the Motion, the Court shall assume the truth of the factual allegations in the Complaint. Other factual allegations in the Complaint concern Ms. Goff’s interactions with Caliber regarding her loan payments. See id. ¶¶ 22-46. At this juncture, it is not necessary to include a full recitation of these factual allegations. But, some background is useful to understand the dispute.

Plaintiff alleges that in 2019 she “became aware that she would have a reduction of income and was in imminent default.” Id. ¶ 22. She contacted Caliber by phone “on or about June 20, 2019 and asked Caliber if she could enter into an agreement with it to reduce and defer the sums due on” her loan. Id. In response, “Caliber’s personnel unfairly claimed . . . that [Ms. Goff] could not be considered for loss mitigation or a loan modification based upon her imminent default but that she had to be in actual default.” Id. On or about July 2, 2019, plaintiff defaulted on her loan obligation. Id. ¶ 24. Plaintiff asserts that, in reliance on the information she received on June 20, 2019, she submitted a “facially complete loss mitigation which Caliber acknowledged in writing . . . .” Id. Thereafter, “Caliber’s representatives contact[ed] Ms. Goff from time to time . . . to request additional information.” Id.

¶ 25. According to plaintiff, some of those requests “were not actually relevant or material to [her] application.” Id. ¶ 26; see id. ¶ 25. On October 28, 2019, Caliber sent plaintiff a “form denial letter” that “claimed that Ms. Goff did not provide . . . all of the documents needed to support her . . . loss mitigation application.” Id. ¶ 27. According to plaintiff, the letter “concealed . . . that she was entitled to appeal Caliber’s denial of her . . . loss mitigation application pursuant to 12 C.F.R. § 1024.41(h) and [she] did not learn she had any such right to appeal until February 2020.” Id. Between November 2019 and March 2020, Ms. Goff engaged in similar exchanges with Caliber. See id. ¶¶ 30-34, 38-39.

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Goff v. Caliber Home Loans, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/goff-v-caliber-home-loans-inc-mdd-2020.