Glocoms, Inc. v. United States

CourtUnited States Court of Federal Claims
DecidedAugust 17, 2020
Docket20-372
StatusPublished

This text of Glocoms, Inc. v. United States (Glocoms, Inc. v. United States) is published on Counsel Stack Legal Research, covering United States Court of Federal Claims primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Glocoms, Inc. v. United States, (uscfc 2020).

Opinion

In the United States Court of Federal Claims BID PROTEST No. 20-372C Filed Under Seal: July 7, 2020 Reissued: August 17, 2020*

) GLOCOMS, INC., ) ) Plaintiff, ) ) Post-Award Bid Protest; Competition in v. ) Contracting Act (“CICA”); Judgment ) Upon the Administrative Record, RCFC THE UNITED STATES, ) 52.1; Injunctive Relief. ) Defendant. ) )

Sheridan L. England, Counsel of Record, S.L. England, PLLC, Alexandria, VA, for plaintiff.

Sosun Bae, Trial Attorney, Elizabeth M. Hosford, Assistant Director, Robert E. Kirschman, Jr., Director, Joseph H. Hunt, Assistant Attorney General, Commercial Litigation Branch, Civil Division, United States Department of Justice, Washington, DC, for defendant.

MEMORANDUM OPINION AND ORDER

GRIGGSBY, Judge

I. INTRODUCTION

Plaintiff, Glocoms, Inc. (“Glocoms”), brings this post-award bid protest matter challenging the United States Customs and Border Protection’s (“CBP”) decision to award a contract for monitor and caregiver services to Coastal Clinical & Management Services, Inc. (“Coastal”). The parties have filed cross-motions for judgment upon the administrative record,

* This Memorandum Opinion and Order was originally filed under seal on July 7, 2020 (ECF No. 24). The parties were given an opportunity to advise the Court of their views with respect to what information, if any, should be redacted from the Memorandum Opinion and Order. The government filed a joint status report on behalf of the parties on August 7, 2020 (docket entry no. 26) in which it proposed certain redactions which the Court has adopted. And so, the Court is reissuing its Memorandum Opinion and Order, dated August 17, 2020, with the adopted redactions indicated by three consecutive asterisks within brackets ([***]). pursuant to Rule 52.1 of the Rules of the United States Court of Federal Claims (“RCFC”). See generally Pl. Mot.; Pl. Mem.; Def. Mot.

For the reasons discussed below, the Court: (1) DENIES Glocoms’ motion for judgment upon the administrative record; (2) GRANTS the government’s cross-motion for judgment upon the administrative record; and (3) DISMISSES the complaint.

II. FACTUAL AND PROCEDURAL BACKGROUND1

A. Factual Background

This bid protest dispute involves a challenge to the CBP’s evaluation process and award decision in connection with the award of a contract for monitor and caregiver services to Coastal (the “Caregiver Contract”). See generally Compl. Specifically, Glocoms raises three objections to the CBP’s evaluation process and award decision, namely that: (1) the CBP violated the Competition in Contracting Act (“CICA”), and gave Coastal an unfair advantage, by allowing Coastal to adjust its quotation during the re-solicitation with the knowledge that its competitors had priced their original quotations higher than Coastal’s original quotation of $2,578,532.80; (2) Glocoms was prejudiced by the CBP’s failure to respond to its questions regarding wage and occupational codes during the re-solicitation; and (3) Coastal’s adjusted quotation is technically unacceptable, because Coastal stated that it would [***]. Pl. Mem. at 12-16. And so, Glocoms requests that the Court set aside the CBP’s award decision. Id. at 17.

1. The RFQ

As background, the CBP is a component of the United States Department of Homeland Security that is responsible for facilitating the flow of legal travel into the United States. AR Tab 7 at 68. The CBP’s responsibilities include apprehending individuals who attempt to enter the United States illegally. Id.

On December 18, 2019, the CBP issued Request for Quotations No. 70B03C20Q00000043 (the “RFQ”) seeking quotations to provide monitor and caregiver

1 The facts recited in this Memorandum Opinion and Order are taken from the administrative record (“AR”); Glocoms’ motion for judgment upon the administrative record and memorandum in support thereof (“Pl. Mot.”; “Pl. Mem.”); and the government’s cross-motion for judgment upon the administrative record (“Def. Mot.”). Except where otherwise noted, all facts recited herein are undisputed.

2 services to detainees held at the Centralized Processing Center located in El Paso, Texas. Id.; AR Tab 7 at 27. The RFQ requires the awardee to provide 24/7 continuous service to foster the well-being of 800 detainees, including unaccompanied alien children and family units, using a team comprised of 14 staff members and one supervisor for each shift. Id. at 68-69; AR Tab 10 at 94.

In this regard, the RFQ provides that the offeror who submits the lowest-priced, technically-acceptable quotation would be awarded the Caregiver Contract. Id. at 28, 52; see also AR Tab 19 at 262. In addition, the RFQ contemplates a base period of performance of one year from the date of award, with four one-month option periods. AR Tab 7 at 70.

2. The Caregiver Contract Award

On January 29, 2020, the CBP awarded the Caregiver Contract to Coastal, the lowest- priced, technically-acceptable offeror. AR Tab 21 at 264-65. On the same date, Glocoms emailed the CBP’s contracting officer seeking clarification as to whether Coastal’s winning quotation encompassed all of the requirements contained within the RFQ, including option pricing. AR Tab 28 at 470. The contracting officer responded that Coastal’s price reflected “the total for the base plus options (total) for full capacity.” Id. at 471.

On January 30, 2020, Coastal notified the CBP that it had made a [***]. AR Tab 32 at 478. As a result of this [***], Coastal acknowledged that it could not perform the Caregiver Contract [***]. Id. And so, Coastal requested that the CBP terminate the Caregiver Contract for convenience. Id. at 479.

3. Glocoms’ GAO Protest And The CBP’s Corrective Action

On the same date that Coastal requested the termination of the Caregiver Contract, Glocoms filed a protest with the United States Government Accountability Office (“GAO”) challenging the CBP’s evaluation process and decision to award the Caregiver Contract to Coastal. AR Tab 28 at 417. On February 6, 2020, the GAO dismissed the protest as academic, based upon the CBP’s representations that it would take corrective action by re-soliciting the RFQ. AR Tab 30 at 474; AR Tab 31 at 475.

3 Thereafter, the CBP re-solicited the RFQ on February 6, 2020. AR Tab 33 at 481-82. The re-solicited RFQ provides that the CBP would consider the following three evaluation factors in assessing the offerors’ technical proposals: 1) The vendor shall explain how they will be adequately staffed (shift schedule) to provide 24/7 coverage and perform all other aspects of the Statement of Work;

2) The vendor shall have management staff capable of duties as defined in the Statement of Work; and

3) The vendor shall have understanding of CBP’s Background Investigation (BI) requirement as defined in the Statement of Work and Security Clauses.

AR Tab 34 at 486.

The re-solicited RFQ also includes a wage determination from the United States Department of Labor that sets forth the mandatory wage and benefit determinations for the counties of El Paso and Hudspeth, Texas. AR Tab 45 at 796-807. This wage determination provides, in part, that the “contractor must provide employees with 1 hour of paid sick leave for every 30 hours they work up to 56 hours of paid sick leave each year.” Id. at 802. The RFQ does not, however, contain specific Department of Labor occupational category codes for the caregiver services sought in the RFQ. See AR Tab 34 at 493 (stating that the contractor shall comply with FAR § 52.222-41, Service Contract Labor Standards, but showing that the CBP did not define the applicable occupational codes for the RFQ).

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