Glenda MacKey v. U.P. Enterprises, Inc., D/B/A Taco Bell, Ron Smith, Greg Johnson, Richard Upshaw, Individually & JDS Restaurants, Inc.

CourtCourt of Appeals of Texas
DecidedJuly 29, 2005
Docket12-99-00355-CV
StatusPublished

This text of Glenda MacKey v. U.P. Enterprises, Inc., D/B/A Taco Bell, Ron Smith, Greg Johnson, Richard Upshaw, Individually & JDS Restaurants, Inc. (Glenda MacKey v. U.P. Enterprises, Inc., D/B/A Taco Bell, Ron Smith, Greg Johnson, Richard Upshaw, Individually & JDS Restaurants, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Glenda MacKey v. U.P. Enterprises, Inc., D/B/A Taco Bell, Ron Smith, Greg Johnson, Richard Upshaw, Individually & JDS Restaurants, Inc., (Tex. Ct. App. 2005).

Opinion

MARY'S OPINION HEADING

                                                                                                                NO. 12-99-00355-CV

IN THE COURT OF APPEALS


TWELFTH COURT OF APPEALS DISTRICT


TYLER, TEXAS

GLENDA MACKEY,                                          §                 APPEAL FROM THE 241ST

APPELLANT



V.                                                                         §                 JUDICIAL DISTRICT COURT OF


U.P. ENTERPRISES, INC., d/b/a TACO

BELL, RON SMITH, GREG JOHNSON,

RICHARD UPSHAW, INDIVIDUALLY

AND JDS RESTAURANTS, INC.

APPELLEE                                                        §                 SMITH COUNTY, TEXAS

MEMORANDUM OPINION

            This is a sexual harassment case. Appellant Glenda Mackey alleged that two Taco Bell store managers subjected her to sexual harassment and sexual discrimination and that she ultimately was wrongfully discharged. Mackey asserted several causes of action including assault, intentional infliction of emotional distress, sexual harassment, wrongful discharge, and intent to delay, hinder, or defraud. The trial court submitted the issues of assault, intentional or reckless infliction of emotional distress, and sexual harassment to the jury who returned a verdict for Appellees on all issues. Mackey presents five issues on appeal. We affirm.

Background

            Appellee Ron Smith, store manager for Taco Bell franchisee U.P. Enterprises, Inc. (“U.P.”), employed Mackey to work at the Gentry Parkway Taco Bell in Tyler, Texas in mid-November of 1990. Mackey testified that when she rebuffed Smith’s repeated demands for sexual relations, her working hours were systematically reduced. In March of 1991, she was transferred to the Troup Highway Taco Bell where Greg Johnson was manager. According to Mackey, Johnson made sexual innuendos, insulted her in vulgar and sexually explicit terms, touched her about the breasts and buttocks, and demanded she have sexual intercourse with him. She testified that one day when she had no car, Johnson offered to take her to work. She said that when he arrived at her home, he told her he would not take her to work unless she had sexual relations with him and that he would fire her if she were late. She consented to have sexual relations with him only because she knew that there was no time to arrange for other transportation that could get her to work on time. If she lost her job, she feared she would not be able to take care of her children.

            At the end of August, she told two female managers about Smith’s and Johnson’s constant sexual demands. Mackey told the jury that at the next store meeting following her conversations with the female managers, Johnson informed the assembled employees that whatever happened at the store was to remain there – “or else.” Mackey testified that she was fired the next day.

            Appellees’ evidence presented an entirely different story from that of Mackey. According to Appellees, Mackey received several written reprimands for failure to report to work as scheduled and for rudeness to a customer during her employment with U.P. She was warned that such violations, if repeated, would result in disciplinary action, including termination of her employment. Approximately two or three weeks prior to Mackey’s termination, Richard Upshaw, chief operating officer for U.P., received two telephone calls from customers who complained of being mistreated by Mackey. On September 21, 1991, Upshaw drove to the Troup Highway Taco Bell where Mackey was on duty at the drive-in window. As Upshaw got out of his vehicle, he overheard Mackey arguing with a customer through the drive-through speaker. Upshaw immediately entered the store and instructed Daryl Friend, the manager in charge at that time, to remove whoever was working at the drive-through window and to terminate her employment immediately. Friend discharged Mackey for repeated rudeness to customers.

            Only thereafter did Mackey inform Upshaw that Greg Johnson, a U.P. supervisor, had been “messing with her,” implying sexual misconduct. During Mackey’s employment with U.P., the company had a policy requiring that complaints of sexual harassment be made as soon as possible and communicated to front-office management. According to U.P., Mackey never complained to any U.P. official or supervisor while she was employed.

            Upshaw informed Mackey that he would investigate her charges and take appropriate action. Mackey filed a sexual harassment complaint with the Texas Commission on Human Rights. When U.P. received a request for information and documentation from the Commission, U.P. employed F.R. Houck of Industrial Relations Assistance, Inc. to conduct an investigation and prepare an answer for the Commission. Houck interviewed present and former employees of U.P., including those listed by Mackey as supporting witnesses in her complaint to the Commission. Houck’s investigation found no evidence that Mackey had been sexually harassed.

Is the Employment At Will Doctrine an Affirmative Defense?

            In her first issue, Mackey complains the trial court erred in submitting a jury instruction concerning the employment-at-will doctrine. In its charge, the court included the following instruction:

Under Texas law, both the employer and the employee may terminate an employment relationship at-will at any time unless they have agreed otherwise. Under Texas law, an employment relationship is generally terminable at the will of either party. The term “at-will” means that employment may legally be terminated for any reason or for no reason just by giving notice to the other party.



            Mackey insists the instruction was improper for three reasons. First, she contends that the employment-at-will doctrine is an affirmative defense, which must be affirmatively pleaded. Since U.P. did not plead the employment-at-will doctrine, Mackey maintains the charge was improper. Second, Mackey contends that no affirmative defense is available to a defendant whose supervisor’s harassment culminates in a “tangible employment action such as discharge, demotion or undesirable reassignment.” Third, she argues that the instruction was misleading and therefore did not aid the jury’s deliberations.

            

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Glenda MacKey v. U.P. Enterprises, Inc., D/B/A Taco Bell, Ron Smith, Greg Johnson, Richard Upshaw, Individually & JDS Restaurants, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/glenda-mackey-v-up-enterprises-inc-dba-taco-bell-r-texapp-2005.