Gilbert v. Sykes

53 Cal. Rptr. 3d 752, 147 Cal. App. 4th 13, 2007 Daily Journal DAR 1236, 2007 Cal. Daily Op. Serv. 972, 2007 Cal. App. LEXIS 107
CourtCalifornia Court of Appeal
DecidedJanuary 26, 2007
DocketC050766
StatusPublished
Cited by168 cases

This text of 53 Cal. Rptr. 3d 752 (Gilbert v. Sykes) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Gilbert v. Sykes, 53 Cal. Rptr. 3d 752, 147 Cal. App. 4th 13, 2007 Daily Journal DAR 1236, 2007 Cal. Daily Op. Serv. 972, 2007 Cal. App. LEXIS 107 (Cal. Ct. App. 2007).

Opinion

Opinion

BUTZ, J.

In our youth and celebrity worshipping culture, the benefits and risks of plastic surgery are a hot topic. The number of people, especially women, who have had minimally invasive cosmetic surgery has grown exponentially in the past several years.

Jonathan Sykes, M.D., is a prominent professor and practitioner of plastic and reconstructive surgery at the University of California, Davis, Medical Center (UC Davis Medical Center) in Sacramento. Sykes performed a series of facial cosmetic procedures on Georgette Gilbert in February 2003. Gilbert *18 was appalled at the results. She not only sued Sykes for medical malpractice, but created a Web site relating her experiences with Dr. Sykes (including before and after photos), as well as information and advice for those considering plastic surgery.

Sykes filed a multitort cross-complaint in the malpractice action, alleging he was defamed and suffered loss of business as a result of false and misleading statements appearing on Gilbert’s Web site. Gilbert responded with a special motion to strike the cross-complaint. (Code Civ. Proc., § 425.16.) 1 The trial court denied the motion, finding that Sykes had established a probability of prevailing on his cross-complaint.

Exercising our power of independent review, we shall reverse. While we agree with the trial court’s finding that the cross-complaint qualified for SLAPP 2 treatment under the statute, we conclude, contrary to the trial court’s finding, that Sykes was a limited purpose public figure and therefore had the burden of making a prima facie showing that the statements on the Web site were both false and published with actual malice. Because we find that Sykes failed to carry that burden, we shall vacate the order with directions to grant Gilbert’s motion.

FACTUAL BACKGROUND

The Surgery

Dr. Sykes is the director of facial plastic and reconstructive surgery at UC Davis Medical Center in Sacramento. Sykes was profiled in a 2003 article in Sacramento Magazine entitled Top Doctors, which lauds him as “a nationally recognized educator and leader in minimally invasive esthetic and laser surgery[,] [who] has performed over 10,000 surgical procedures, is board-certified in otolaryngology and facial plastic surgery, and has published three books and over 90 articles on facial plastic surgery.”

Gilbert became interested in plastic surgery after another doctor recommended that she might benefit from a brow lift. She approached Sykes because she was acquainted with him and thought of him as a friend. After consulting with Sykes, Gilbert agreed to undergo five separate plastic surgical procedures to her face. Sykes told her that the goal was to make her look *19 natural after the surgery and that “we didn’t want to make too much change.” The surgery was performed in February 2003.

During an April 2003 postsurgical visit, Sykes told Gilbert the results were “very good and improving.” Gilbert did not agree. She was extremely unhappy with the results, asserting that she could not fully close her eyes, her eyebrows were higher than she expected, one eyebrow was higher than the other and she had a permanently “surprised” look on her face. Beginning in late June 2003 Gilbert underwent four revision surgeries, performed by other doctors, to correct her problems.

In May 2004, Gilbert brought a malpractice suit against Dr. Sykes and the Regents of the University of California (the Regents) in connection with the surgery performed by Sykes.

Gilbert’s Web site 3

In late February or early March 2005, Gilbert established a Web site (with the address <http://www.mysurgerynightmare.com> [as of Jan. 26, 2007]) (hereafter Web site). The Web site contains five hyperlinks (or links that take the reader to an additional page of information), which we discuss below:

At the home page of the Web site, Gilbert explains: “I started this Web site so I can share my experience with plastic surgery. My hopes are to inform and educate because when I originally looked into cosmetic surgery on the Internet there was very little information from a patients [sic] perspective, but a lot of information coming from the doctor’s perspective, [f] I will share my experience with plastic surgery and show my original (untouched) before and after photos. If you still wish to pursue plastic surgery after reading my story, I hope you learn from the information I provide so you can make the best educated decision possible before going under the knife. I will give you information and links on how to check what your doctor is certified in, any past lawsuits, information on what to ask during your consult, and give you my take on what red flags to look out for.” The home page also lists several malpractice lawsuits that have been filed or are pending against Dr. Sykes.

The “Before and After Photos” link takes the viewer to two pairs of photographs taken before and after the surgery performed by Sykes—one full view of Gilbert’s face and another of just her eyes. Both after pictures are captioned “Approximately [five] months after surgery.” The after photographs *20 show Gilbert with a surprised, eyes-wide-open look. Above the eye photographs, Gilbert inserted the following caption: “I was told by my doctor that this was a good result—that I looked better after his surgery—what do you think?”

At the “Selecting a Doctor” link, a page of “useful information” features tips on selecting a plastic surgeon, advice which Gilbert states is “my OWN opinion after consulting with revision doctors all over the United States, having multiple revisional surgeries, and just researching as much as possible.”

At the “Red Flags” link, Gilbert discusses “Things to look out for” with disclaimers describing certain traits under the heading, “Doctors I would be cautious of.”

The “Final Thoughts/Contact Me” link recounts Gilbert’s experience with Sykes. She said that Sykes told her she would look natural after the surgery and she was under the impression the change would be subtle. Instead, she wrote, the “surgery was the biggest regret of my life. I didn’t need [five] procedures and I had no idea what I was really getting myself into. What I thought was going to be subtle turned into a nightmare. I’ve spent over two years of my life meeting with doctors all over the United States and having revision surgeries in hopes to get back to how I once looked or at the very least look normal again.”

Litigation

When Gilbert did not submit to Sykes’s request to close down her Web site, Sykes and the Regents filed a cross-complaint for damages and injunctive relief 4 based on publications appearing on the Web site that were allegedly defamatory and caused Sykes emotional distress and loss of business. The crucial charging accusations of the cross-complaint appear in paragraph 7, which states:

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53 Cal. Rptr. 3d 752, 147 Cal. App. 4th 13, 2007 Daily Journal DAR 1236, 2007 Cal. Daily Op. Serv. 972, 2007 Cal. App. LEXIS 107, Counsel Stack Legal Research, https://law.counselstack.com/opinion/gilbert-v-sykes-calctapp-2007.